Ratings based on 472 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Liaocheng, China
Central location in ShanghaiPosted May 26, 2015
Pros: Location, room comfort, amenities
Cons: Hotel staff
Location: All of Shanghai is accessible from here
This hotel was easy to find, as it is just steps from the metro exit for People's Park. The location is excellent for navigating the city, including the Bund, the Jing'an Temple, Yuan Garden, Xintiandi, and other sites. The hotel staff, as I've found to be common here, attempts to cater to foreign tourists without the language skills and hospitality training that some visitors might be accustomed to in a 5-Star hotel. Getting a message on site, for example, required multiple visits, phone calls, and lots of in-person confusion between me, the masseuse, the concierge, a front desk staff member, and the spa coordinator. Ordering room service required two phone calls and three repetitions of a basic order for one person, and the doormen rarely opened doors. However, the location and quality of the room made up for that. The room was spacious and clean, the wifi was consistent, and the bed quite comfortable.
for Everyoneby A verified travelerfrom vancouver, bc
Close to everythingPosted May 25, 2015
Very comfortable and big rooms. Convenient to subways and pedestrian street and restaurants.
for Everyoneby A verified travelerfrom Edmonton Alberta
Nice hotelPosted May 17, 2015
This nice hotel .. Close to Nanjin rd. and Shanghai metro. staff was very helpful. Would definitely stay here again.
for Everyoneby A verified travelerfrom Sg
Central locationPosted May 14, 2015
Pros: Staff and location
Quick and convenient train ride from Pudong Airport. Nearest exit is exit 14 at People's square station, that bring you right to the doorstep of the hotel lobby. Staff at reception/concierge most helpful, when you ask them to help make reservations at local restaurants, they go the extra mile to check and offer additional help, e.g. I approached them to help call a restaurant, they did so, and in that few minutes, they also realised I was checking out the following day and offered to call a cab for tomorrow as well.
for Everyoneby A verified travelerfrom 東京
Posted May 6, 2015
for Everyoneby A verified travelerfrom Boston
Lovely restoration is excellent locationPosted May 5, 2015
I picked it and my wife loved it, so that's all I needed to make my day!
for Everyoneby A verified traveler
Close to major shopping districtPosted Apr 27, 2015
Location: One block from major shopping district and less than a mile to the Bund (river).
Most of the hotel staff spoke some nominal English. Toby, one of the concierge guys, spoke more fluently and was very helpful. Room is beautiful and very comfortable. Hallway carpets were a bit worn. Breakfast buffet was well worth it.
for Everyoneby A verified travelerfrom Calgary
Great location, staffPosted Apr 26, 2015
Pros: Staff was the best I've dealt with in China
Cons: The moths in my room, outside of that it was great.
Location: people's square, subway
Great location by peoples square, for those of you who have terrible mandarin like myself the hotel staff speaks great english. The concierge remembered that we were leaving the next morning and arranged a taxi for us the night before. Never seen that before. The room was great, big, AC works well and the bed was great. One odd thing though was there were a few moths in the room everyday, which wasn't a big deal but for some it might be. We got this hotel at 50% off which made this hotel even better, but after staying here I could easily see paying full price to stay again.
for Everyoneby A verified travelerfrom Mexico
Posted Apr 25, 2015
Clean and comfortable. Good location. Nice decor.
for Everyoneby A verified travelerfrom canberra Australia
excellent locationPosted Apr 23, 2015
Staff helpful. Location was central to most iconic sites with subway station metres away. Small hotel with lovely bed. Clean environment. Having stayed 8 nights I would stay there again on next visit.