Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Liaocheng, China

Central location in Shanghai

Posted May 26, 2015
Pros: Location, room comfort, amenities
Cons: Hotel staff
Location: All of Shanghai is accessible from here
This hotel was easy to find, as it is just steps from the metro exit for People's Park. The location is excellent for navigating the city, including the Bund, the Jing'an Temple, Yuan Garden, Xintiandi, and other sites. The hotel staff, as I've found to be common here, attempts to cater to foreign tourists without the language skills and hospitality training that some visitors might be accustomed to in a 5-Star hotel. Getting a message on site, for example, required multiple visits, phone calls, and lots of in-person confusion between me, the masseuse, the concierge, a front desk staff member, and the spa coordinator. Ordering room service required two phone calls and three repetitions of a basic order for one person, and the doormen rarely opened doors. However, the location and quality of the room made up for that. The room was spacious and clean, the wifi was consistent, and the bed quite comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver, bc

Close to everything

Posted May 25, 2015
Very comfortable and big rooms. Convenient to subways and pedestrian street and restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton Alberta

Nice hotel

Posted May 17, 2015
This nice hotel .. Close to Nanjin rd. and Shanghai metro. staff was very helpful. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sg

Central location

Posted May 14, 2015
Pros: Staff and location
Cons: -
Quick and convenient train ride from Pudong Airport. Nearest exit is exit 14 at People's square station, that bring you right to the doorstep of the hotel lobby. Staff at reception/concierge most helpful, when you ask them to help make reservations at local restaurants, they go the extra mile to check and offer additional help, e.g. I approached them to help call a restaurant, they did so, and in that few minutes, they also realised I was checking out the following day and offered to call a cab for tomorrow as well.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

Posted May 6, 2015
立地場所は中心街にあるので、移動がとても楽でした。客室が少ないので、ロビーで待たされることはなく、全体的には清潔感があり落ち着いた雰囲気のホテルだと思います。一つ残念なのは、シャワールームのドアがちゃんと閉まらないので、隙間から水が漏れてしまい、シャワールームの外までビショビショになってしまったことです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Lovely restoration is excellent location

Posted May 5, 2015
I picked it and my wife loved it, so that's all I needed to make my day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to major shopping district

Posted Apr 27, 2015
Location: One block from major shopping district and less than a mile to the Bund (river).
Most of the hotel staff spoke some nominal English. Toby, one of the concierge guys, spoke more fluently and was very helpful. Room is beautiful and very comfortable. Hallway carpets were a bit worn. Breakfast buffet was well worth it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Great location, staff

Posted Apr 26, 2015
Pros: Staff was the best I've dealt with in China
Cons: The moths in my room, outside of that it was great.
Location: people's square, subway
Great location by peoples square, for those of you who have terrible mandarin like myself the hotel staff speaks great english. The concierge remembered that we were leaving the next morning and arranged a taxi for us the night before. Never seen that before. The room was great, big, AC works well and the bed was great. One odd thing though was there were a few moths in the room everyday, which wasn't a big deal but for some it might be. We got this hotel at 50% off which made this hotel even better, but after staying here I could easily see paying full price to stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Posted Apr 25, 2015
Clean and comfortable. Good location. Nice decor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canberra Australia

excellent location

Posted Apr 23, 2015
Staff helpful. Location was central to most iconic sites with subway station metres away. Small hotel with lovely bed. Clean environment. Having stayed 8 nights I would stay there again on next visit.