Thank you for your feedback. We are, nevertheless, pleased that you had an enjoyable stay with us. We look forward to welcoming you back on a future occasion. All your comments will be passed on to management. Best regards, Guest Experience Team

We sincerely appreciate the time you spent to share your comments following your visit to Occidental Sharjah Grand hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We apologize that the service was not provided as requested. We sincerely hope that this did not cause you too much trouble.We are very sorry that this moment has upset you so much and the overall opinion of the hotel is negative.Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.Kind Regards,Guest Experience Team

Dear Nahid,We appreciate that you took the time to share your experience with us.We're sorry to hear that you found transportation to Dubai downtown challenging. We acknowledge that while our location provides a serene beachside experience, it may not be as convenient for those wishing to travel frequently to Dubai's center. For future visits, we do offer a shuttle service that may alleviate this inconvenience. We also take note of your feedback regarding our staff's hospitality and will strive to ensure that all guests are met with the utmost kindness and professionalism.It is delightful to know that you appreciated the beauty of our attached beach. Our prime location by the sea is indeed one of the aspects our guests find most enchanting.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

Dear Mia,We appreciate that you took the time to share your experience with us.We sincerely regret any discomfort that you and your family felt during your stay concerning our dining policy. We strive to maintain a high standard of service and our food handling policies are part of our commitment to health and safety for all guests. We apologize if these measures made you feel uneasy and we will review our approach to ensure our guests' comfort while upholding these standards.We are delighted to hear that you found our property to be clean and our team courteous and helpful. Your kind words about the efforts of our staff are greatly appreciated and reflect the dedication we have to providing a welcoming and professional environment.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

Dear Mohammed,Thank you very much for your kind feedback.It is regrettable to hear about the inconvenience you faced with your luggage; such situations are indeed stressful. We are, however, pleased to know our team could assist you with essential toiletries during this time.Your appreciation for the room cleanliness and the service provided by our team is truly valued. We're also glad that our amenities met your expectations, contributing to a comfortable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Dear Guest, Thank you very much for your kind feedback.We're thrilled to hear that you had a great experience and appreciated the beautiful location of our hotel as well as the attentive service provided by our team. Your kind words regarding the cleanliness of our rooms, the condition of our hotel, our room amenities, and the service we provide are truly appreciated. It’s wonderful to know that these aspects of your stay contributed to your 100% satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Dear Carol,Thank you for your positive feedback.We are thrilled to hear that you appreciated the cleanliness of our establishment and the quality of our food. It's wonderful to know that our customer service met your expectations and received a perfect score from you.Your positive feedback on the room cleanliness and overall condition of our hotel is greatly appreciated, and it was our pleasure to ensure that your stay was a memorable one.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

Dear Ahmad,Thank you very much for your kind feedback.It's heartening to know that you enjoyed our family-friendly atmosphere and appreciated the cleanliness of our beach.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Dear Melanie,We appreciate that you took the time to share your experience with us.We're thrilled to hear that you enjoyed the gym facilities, our large outdoor pool, beach access, comfortable Cabanas, and the friendliness of our team. Our complimentary shuttle to shopping malls and the breakfast buffet are indeed guest favourites, and we're glad they enhanced your stay. We're also pleased to note that you found our resort to be a good value. On the other hand, we apologize for the unusual odour you experienced in your suite. While our team is dedicated to maintaining the highest standards of cleanliness and comfort, we will make sure to look into this matter further. We also regret to hear that our buffet dinner did not meet your expectations. We take pride in the quality of our food and will review your feedback with our culinary team.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

Dear Eldon,Thank you for taking the time to share your feedback.We are pleased to hear that you were satisfied with the service provided by our team. We take great pride in offering our guests exceptional service and we're glad that we met this expectation during your stay. However, we are sorry to hear your thoughts about the room cleanliness, hotel condition, and room amenities. We strive to maintain the highest standards of comfort and quality for our guests, and we take your comments seriously. Our goal is to provide a welcoming and well-maintained environment for all our visitors, and we're disheartened to learn that we may have fallen short in this instance.We look forward to welcoming you again.Best regards,Guest Experience Team

We continually strive to provide the best quality and ensure that all our guests return home with fond memories of their stay. That is why we greatly appreciate your review of Occidental Sharjah Grand. Sincerely, the Occidental Sharjah Grand team.

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Dear Guest, Many thanks for your feedback.We are glad to hear that you found our rooms clean and comfortable. Our team strives to provide a pleasant stay for all our guests, and we appreciate your recognition of their efforts. However, we are sorry to hear that you felt the hotel's condition and service did not meet your expectations. We continuously work on maintaining and improving our facilities to ensure a great experience for our guests. We apologize for any inconvenience you may have experienced during your stay and will take your feedback into consideration for future improvements.We hope to have the opportunity to welcome you back in the future. Sincerely,Guest Experience Team

Dear Valerie,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

Dear Ramla,We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed your stay in our comfortable and clean room. We appreciate your kind words about our service and room comfort.We have taken note of your feedback regarding the hallways and would like to assure you that we continuously strive to improve our facilities for the satisfaction of our guests. We hope that this did not detract from the overall enjoyment of your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Rajat,Thank you very much for your kind feedback.We are pleased that you had a great stay and appreciated our strategic location.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Dear Hisham, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Sharon,Thank you for your positive feedback.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

Dear Amiit!Thank you for sharing your experience.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.It would be a pleasure to welcome you back on another occasion. Best wishes,Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Liudmyla!Thank you for your positive feedback.We try to ensure that our rooms are equipped with all that is essential for a comfortable stay and additional amenities are available at reception. Please do not hesitate to let us know of any needs during your visit.However, we appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We are pleased that you had a great stay and appreciated our strategic location.Equally, we are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.B-LikEat breakfasts represent healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.We are also delighted that you were able to make the most of your time by the pool.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

Dear Bachaar!Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best wishes,Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Rolando!Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.

Dear Alexey,!Thank you very much for your kind feedback.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Guest!Thank you for your review.We are sincerely sorry to learn of your dissatisfaction with the cleaning of your room, at Barceló we are fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. On a future occasion please do not hesitate to inform our reception of any concerns, our team will promptly address the issue and take action in any situation that does not adhere to our established standards.It is good to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we satisfied yours.We are happy to know you found our hotel to be in a convenient location during your visit to Sharjah.The whole team hopes to welcome you back.With very best wishes,Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Guest!Thank you for the review about our hotel. Please, share with us more information about your stay at the following email below, so we can improve our service. We hope to welcome you back to our hotel once again.Kind regards, Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Guest! Thank you for your review. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best wishes, Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Guest! We would like to thank you for leaving the review about our hotel. We hope that your experience at our establishment will create many fond memories for you to look back on. Best wishes, Guest Experience Team.

Dear Guest, Many thanks for your feedback. We are thrilled to know that you had such an enjoyable stay with us! The acknowledgement of our team's quality service is always appreciated and encourages us to constantly improve our performance. We would like to believe that we provide clean, well-equipped rooms of high quality for a reasonable price, and we are pleased that you did come to appreciate the value of our accommodations. The entire team looks forward to welcoming you back. Kindest regards, Guest Experience Team.

Dear Guest, Thank you for your positive feedback. We are delighted to know that our hotel fully met your expectations and that you enjoyed your dining experiences. The satisfaction of our guests during their stay among us is utmost importance to us and it is very rewarding for our team to know we were able to make your stay memorable. We look forward to welcoming you back on a future occasion. Best regards, Guest Experience Team.

Thank you for staying with us.We look forward to welcoming you back soon.

Dear Guest, Thank you for sharing your experience. We are glad we were able to meet all your requirements for a perfect stay. We look forward to welcoming you back soon. Best regards, Guest Experience Team.

Dear Guest, Many thanks for your feedback. We appreciate your mention of our team's courteous and professional service. We hold our facilities to high standards are very sorry our high standards were not met. We regret you did not inform our team members at the time so we could have taken immediate action. We do hope to welcome you back in the future. Best wishes, Guest Experience Team.

Dear Guest! Thank you for your review. We hope you enjoyed your stay at our hotel, and we hope to welcome you back soon. Best wishes, Guest Experience Team.

Dear Guest, We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We are a pet-friendly hotel and regret any inconvenience; we do try to ensure that our other guests are not affected in any way and urge you to let us know at reception of any concerns you may have. We hope to see you again in the future. Kind regards, Guest Experience Team.

Dear Пгуые, Thank you for taking the time to give your opinion about your stay. Our team's professional service is a point of pride for us and we were disappointed to learn that you felt we had underperformed in this area. We are working with the official guidelines to ensure the safety of all guests as well as our staff. We regret any inconvenience and hope that we can count on your understanding. Please accept our sincerest apologies for the issues you describe in your review. All rooms reserved for new arrivals are per standard double-checked by our head of housekeeping to ensure that everything is functioning and spotless for our guests, clearly, we were not performing to our usual standard on this occasion and regret not being immediately informed so that we could have intervened so that you could fully enjoy your stay in our hotel. On a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution. We hope to welcome you back in the future. Best wishes, Guest Experience Team.

Dear Guest, Thank you for your review. We appreciate that you chose to stay with us and are glad to know your experience was memorable. The entire team look forward to welcoming you back for a future visit. Kind regards, Guest Experience Team.

Dear Clive, Please accept our sincere thanks for this kind feedback. We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs. We look forward to the pleasure of welcoming you back again in the future. Many thanks, Olga Sak, Guest Experience Manager