Aerial view

Reviews of RAC Monkey Mia Dolphin Resort

3.5 out of 5
RAC Monkey Mia Dolphin Resort
Monkey Mia Road, Monkey Mia, WA

Reviews

8.2

Very Good

Rating 10 - Excellent. 285 out of 699 reviews" "
Rating 8 - Good. 244 out of 699 reviews" "
Rating 6 - Okay. 108 out of 699 reviews" "
Rating 4 - Poor. 37 out of 699 reviews" "
Rating 2 - Terrible. 25 out of 699 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lutz

Liked: Cleanliness, staff & service, property conditions & facilities
Alles soweit ok, nur die Zwischenreinigung hat gefehlt.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jan, rotterdam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar and perfect location. We loved the Emu's and the Kangaroo in the yard at night! The dolpgins of course were great, but also the other surroinding nature.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing we did the cruise
Stayed 2 nights in Mar 2024

8/10 Good

Beverly

Liked: Cleanliness
Beautiful location on the water - enjoyed the dolphin encounter Very limited facilities for cooking own meals without bringing your own equipment
Stayed 1 night in Feb 2024
Response from RAC Monkey Mia Dolphin Resort Management on Feb 19, 2024
Thank you for your review of your stay with us. Whilst we were delighted to hear of the positives of your stay, we are sorry that some things were not quite right.There's an option to hire a cutlery pack from reception that includes pots, pans, utensils and cutlery free of charge that you can use throughout your stay.We do hope to see you again in the future at our property or one of our other RAC Parks & Resorts in the near future.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay for the dolphin experience and other wildlife. Shared bathroom was absolutely fine, the pools and beach are lovely and the food on site it also great.
Stayed 3 nights in Jan 2024
Response from - Casey (RAC Monkey Mia Dolphin Resort) on Feb 2, 2024
Thank you so much for your kind review, and for staying with us! We are delighted to hear that you enjoyed your stay and we hope to see you again soon.

4/10 Poor

Tanya

Disliked: Staff & service, property conditions & facilities
Very overpriced and tired property. Broken shower and very poor, non existent water pressure. Only hotel in the whole of our Australian road trip that has disappointed us…….such a shame as it is in a fantastic location
Stayed 2 nights in Jan 2024
Response from Management on Jan 20, 2024
Dear Tanya,Thank you for your review of your stay with us. We are so sorry to hear that your expectations were not met during your stay.We have advised Maintenance this morning of the issue you encountered with your shower. The water pressure onsite should not be non-existent this will be investigated and rectified by our Maintenance team. We hope that this shows we take your comments seriously and hope to be able to welcome you back to our property or one of our other RAC Parks & Resorts in the near future.

6/10 Okay

George

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Didn't realise I had booked a room with a shared bathroom. Didn't realise such a room was within the realm of possibility. We had booked 2 nights, stayed 1. Great location, but the property doesn't strike me as a 'resort' or 'hotel' per se. More like glampgrounds.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Well worth the money. We stayed in Room 52 which opens onto the playground, perfect room to have if you're travelling with children. The only negative I have is the room wasn't cleaned until late afternoon, which wouldn't have been too bad if I'd brought my own towels. We saw the staff around and just asked for extra towels to get us through until they'd been to drop off clean ones for our showers, because we used those ones for the pools. We only went to Monkey Bar for dinner and it was nice, the kids really enjoyed the mini burger and chips.
Stayed 3 nights in Dec 2023
Response from - Casey (RAC Monkey Mia Dolphin Resort) on Dec 26, 2023
Thank you for your review of your stay with us. Whilst we were delighted to hear of the positives of your stay, we are sorry that some things were not quite right.Our services for rooms are provided in the afternoon at the resort. We provide clean towels at reception if you would them in the morning.We do hope to see you again in the future at our property or one of our other RAC Parks & Resorts in the near future.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
A must stay
Great opportunity to see dolphins in their natural environment. Room was great. Kitchen was available but you needed your own pots and pans - hopeless for an oversea’s traveller! Perhaps have lockers with cutlery etc in?
Stayed 4 nights in Dec 2023

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific views
Had a lovely beach view room. View was amazing. Very clean and tidy. Only down side was the showers were not very warm. The dolphins were something else and there were a quite a few to see.
Stayed 2 nights in Nov 2023

10/10 Excellent

Winnie

Stayed 1 night in Nov 2023

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beach view room appeared to be converted backpackers digs. There was a lack of privacy on front patio from foot traffic to Bar area. Sand dropped from balcony above on to food and us on front patio. Communal kitchen had no cooking implements and area around communal BBQ was a worksite and not available for use. Shower in bathroom flooded the floor, presenting a fall risk. Useless bar fridge with no door to freezer. Icetray did not produce ice in 48 hours we were there. Rubbish was not removed from the grass area in front of our room
Stayed 2 nights in Nov 2023
Response from Management on Nov 12, 2023
Dear Robert,Thank you for taking the time to review your stay with us.We are so sorry to hear your stay was anything but relaxing. The Dolphin Lodge area where the refurbished Beach View rooms are located is part of our original structure. We have addressed your concerns regarding the fridge and flooded floor in the accessible room with our maintenance team. I am sorry to hear this was not addressed during your stay. We currently have 1 of our BBQ areas offline for replacement during our low season. Eliminating litter on resort is of high priority to us as is minimising our environmental footprint. Again, thank you for providing your feedback.We hope you will consider staying with us in the future.Warm Regards,RAC Monkey Mia Dolphin Resort

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, from the dolphins to the amazing beaches that a full of beautiful shells everywhere. To the nice rooms, good food, good drinks, close beaches. If I had a young family I would take them here
Stayed 4 nights in Oct 2023
Response from Management on Nov 4, 2023
Dear Steven, Thank you for your kind review of your stay with us.Monkey Mia is certainly a magical place and perfect for families.We look forward to welcoming you in the future.Warm regards,RAC Monkey Mia Dolphin Resort

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Basic
Family of 6. Stayed in budget room for 3 x2. Only one shower and ONE toilet to share Dolphin Experience only 20min standing on shallow water to see have glimpse of dolphins
Stayed 2 nights in Sep 2023
Response from Management on Nov 4, 2023
Dear Daniel,Thank you for your review of your stay with us.We are sorry to hear your expectations were not met during your stay.Our budget room with a shared bathroom is certainly one our most economical room options. It comes equipped with a bathroom which is shared with one other room. We do have a variety of other room types available which do have private bathrooms. We are more than happy to discuss these options with you in the future.The educational Monkey Mia Dolphin Experience is run by the Department of Biodiversity, Conservation and Attractions (DBCA) this is an experience with wild dolphins which means there is an element of unpredictability.Though I can not change the experience you have had, I do hope you will consider staying with us or at one of our other Parks & Resorts in the future. Warm regards,Management RAC Monkey Mia Dolphin Resort

6/10 Okay

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have expected better for the price that I paid..
Stayed 1 night in Sep 2023

8/10 Good

Bernard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great view of beach from balcony. Room was showing it's age. Needs to be renovated to bring it up to the standard of the rest of the resort.
Stayed 2 nights in Aug 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Love Monkey Mia. It has changed a lot in the 10 years we were here last. Much Better. It feels like you are on an island. Food was great, staff good also. Love the Dolphins. They are just beautiful and breath taking. Highly recommend Monkey Mia Dolphin Resort.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room
Stayed 1 night in Aug 2023

6/10 Okay

Li Ling

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The view is fantastic. Can to see Dolphin at a close range.
Stayed 1 night in Aug 2023

6/10 Okay

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The shower's hot water wouldn't turn off one day and when we tried to phone someone, the phone wasn't working! The bathroom's extractor fan was extremely noisy. When you are paying $250 per day you expect better.
Stayed 6 nights in Jul 2023

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the beach. Lovely grounds and pool area. Monkey Bar was a great spot for a sunset drink!
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Yuriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Yeukai

Traveled with partner
Liked: Property conditions & facilities
The room had a weird smell not sure from what. We had to open windows for a very long time and spray perfumes to try and get rid of the smell.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Not happy we had an additional charge for parking, which was not included in our accommodation and also not mentioned when booking. Besides the parking, it was a beautiful place.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is incredible.. ocean facing rooms resulted in us seeing dolphins constantly.. staff very helpful and friendly
Stayed 2 nights in Jun 2023

8/10 Good

Mark

Stayed 2 nights in May 2023

10/10 Excellent

Tracey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was fantastic everything at your fingertips. The beds could have been a bit softer but everything else was 10 out of 10 we had a wonderful stay
Stayed 2 nights in Apr 2023

10/10 Excellent

Weikang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our rooms had tiles missing in the bathroom. The place seems a bit tired.
Stayed 1 night in Apr 2023

4/10 Poor

Patrik

Stayed 1 night in Mar 2023

8/10 Good

Robert

Liked: Staff & service, room comfort
Beaut stay in a tiring resort
The resort is a bit tired. The gardens are not well maintained which makes it look a bit tatty (eg bushes not cut back along the paths). Certainly a beautiful spot. Just a bit of sprucing up will bring it back to where it should be. Probably needs a new manager who can see these things.
Stayed 2 nights in Mar 2023

4/10 Poor

Kim

Traveled with partner
Disliked: Amenities, property conditions & facilities
If I was going to the resort for some reason other than to see the dolphins, I wouldn't bother. If going to the resort to see the dolphins, better option to stay in Denham and pay the day entry fee. Think it expensive for what it is - from the rip off fee per person per day to enter to noisy rooms, not enough towels, 45 minute wait to get meal, terrible room lighting. By the way, saw more dolphins in action late in the day than lining up with the crowd in the morning. Almost saved by lovely sunset cruise - but could have done that from Denham as well. No, won't be recommending this to anybody
Stayed 2 nights in Mar 2023

10/10 Excellent

KAZUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

yue

Business traveler
you need a car
Stayed 4 nights in Mar 2023

10/10 Excellent

Chrystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
Fabulous location
Stayed 4 nights in Feb 2023

4/10 Poor

Jin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't think this property can be classified as a "resort". Although we did not stay in their "luxury" accommodation, firstly, the door to our room was stuck and difficult to open and close. Then there were broken furnishings in the room; such as chips in the table and cracks and holes in the walls. The curtains were unhinged from their hooks and the swivel on the air-conditioner was broken so it didn't work. The overall cleanliness of the room left a lot to be desired. Then the dining options - the Boughshed was 'average' at best, and the Monkey Bar was just dirty! The sitting area was covered in seagull poo and the we have to clean the seats ourselves. Even the seating inside looked like they hadn't been cleaned for a while. The photos don't reflect what the property is really there. To say we were 'disappointed' is an understatement.
Stayed 1 night in Feb 2023

10/10 Excellent

Amara Samira Dania

Traveled with family
Liked: Staff & service
Beautiful, peaceful place in nature with heart warming dolphin encounters, the kindest, most helpful staff and delicious food
Stayed 2 nights in Jan 2023

10/10 Excellent

Aislene Ilze Goncalves de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2023

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

xuwei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice holiday park, the room clean and I very good condition. Great location, right to the beach for dolphin experience. The jetty is next to the park for cruise.

8/10 Good

Jean-François

Stayed 2 nights in Jan 2023

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I have been going to monkey Mia for 30 years I have stayed in all different accommodation This time we were greeted with no door handle on our room and then a room that didn’t lock Maintenance were there in less than 5 mins
Stayed 3 nights in Jan 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Maia

Traveled with partner
Disliked: Staff & service
Unfortunately gone down hill since covid. The dolphin experience isn’t as interactive as it used to be, the bbq’s near the beach and picnic area were fenced off, and the staff had no idea why! So we were had to either use the ones on the other side of the park, or the very dirty ones in the communal area. We had planned to kayak, however they were closed for a whole month due to one member of staff being on annual leave! This was very disappointing as this was one of the reasons we chose the park to stay! To top it all off there seemed to be a large number of kids on a school trip, so the communal area was often too crowded and we would constantly hear the children running and screaming right outside our room.

8/10 Good

David

Stayed 2 nights in Nov 2022

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities
Not a good idea to feed stray dolphins
Stayed 2 nights in Nov 2022

6/10 Okay

John David

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beach side villa, location was great. But the room was tired and tatty, curtin hanging off doors cupboards dirty. Shower was nice. Our biggest issue was villa 1 superior beach front, because we flew up, everyone thought they could park next to us with boats at 4am waking us up and the public using our drive as public access to the beach. If you fly up the villa should be roped off or cones stopping this, as the public non stop walking on and past our decking to the front off villa one.
Stayed 5 nights in Nov 2022

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Wonderful location .. very friendly staff
Stayed 1 night in Nov 2022