Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Nice Hotel Close to Beach

Posted Nov 19, 2014
Pros: The staff and food at the infinity pool and Italian restaurant were excellent and made the holiday
Cons: General house keeping and cleanliness across all areas, train the staff in customer services especially the front desk and main resturant
The main dining room was dirt, tables left with dirty plates etc. people were taking dirty cutlery from the bins to eat their meals. Our hotel room had brown stains on the tiled wall in the bathroom which were still there when we departed, despite requests to clean the room, plates of half eaten food were left on the stairways for several days. The staff in general were rude and not helpful, with the exception of the pool and Italian restaurant staff
4 out of 5
for Families
by A verified travelerfrom Kent, England

Nice hotel close to beach and airport

Posted Nov 7, 2014
Pros: Staff. Snorkelling. Value for money.
Cons: Local drinks not very nice. Food could be hotter.
Location: Location good as it is close to the airport. Short walk up the road is Soho Square for shopping, bars and restaurants.
Second visit to this hotel, first visit was 7 years ago. It is still a good choice for a "value for money" hotel. Staff are attentive and always happy to help, although room was not cleaned one day and there were never enough towels left in the room. Food was fine and the choice of being able to eat breakfast in the Italian restaurant was a nice addition. Local brand drinks is always a bit hit and miss but managed to have some lovely piña coladas made for me. The red wine is also ok. We always found something ok to eat each mealtime as there is plenty of choice. All in all, we had a great time and all the staff we came into contact with were brilliant.
2 out of 5
by A verified travelerfrom VARESE

NON è struttura valida. Non più di 3 stelle!

Posted Sep 1, 2014
Pros: Si salva la camera compreso il discorso pulizia.
Cons: C'è l'imbarazzo della scelta: direi tutto
Location: a 10 km dall'aeroporto e forse è questo il motivo per il quale NON vi è una spiaggia che permetta una minima passeggiata.
Spiaggia sporca. Il personale non professionale. Ristorante disorganizzato. Sul cibo il discorso è molto soggettivo. Non è stato di nostro gradimento. Camera OK e i pochi camerieri gentili li abbiamo trovati nel bar della hall.
4 out of 5
for Everyone
by A verified travelerfrom lebanon

Posted Sep 1, 2014
great experience, i advice every one to visit but not during august cause its too hot.
3 out of 5
by Ercanfrom Istanbul

Pleasent, nice but not 5 star

Posted Aug 1, 2014 on Hotels.com
This is a clean nice 4 star hotel. It is not a luxury hotel . Likes : Beach is very nice for snorkelling. Location is good. Very close to airport and SoHo square. There is a free shuttle to the airport and to some main touristic areas like neama bay. Wi-fi is free in pulic areas but almost impossible to get connected. Dislike: Restaurants are over crowded and not very clean . Food is not bad , dinners better.
2 out of 5
for Business Travelers
by Christianfrom Newcastle

Bad service from hotel.com and hotel

Posted Jul 17, 2014 on Hotels.com
I booked to stay here and after confirmation and money was taken from my account went to the hotel. I ended up having to stay 5 hours in reception as hotel.com and the hotel didn't communicate. Eventually after 5 hours of waiting - not feeling well - bad bad service - the hotel phoned hotel.com and finally worked out. I was assigned to a concierge who walked 1/4 of the way to my room and then simply pointed and gave directions once away from reception. I'd been upgraded to a better room for my hassle but it was miles away- once I was there the tv didn't work- this was fixed at 2am . Overall dreadful experience on both the hotel and hotel.com
4 out of 5
for Couples
by Jamesfrom UK

Well presented hotel with wonderful staff.

Posted Apr 27, 2014
Pros: Cleanliness and the helpfulness of the staff.
Cons: Food labelling and ingredients list. Some foods leave you guessing as to what's in them. We still haven't worked out what was in the Russian sour soup
We stayed at the Concorde El Salam Hotel mid April 2014. We suspect that the hotel was approximately 75% full at the time. The pool was excellent ( maybe a little cold for some) and the pool staff were very helpful putting up umbrellas etc. We were there for one week and there was plenty of sunbeds available at all times. The food was adequate, it was always well cooked and hot just some of the combinations may not be to everyone's taste. We stayed at the beach front hotel but did visit the sports hotel further inland. If you particularly want the beach and a quieter pool i would recommend staying at the beach front side to avoid having to use the shuttle bus which can be busy during certain periods. Waiters were very attentive to our needs, happy to bring drinks and not once during the holiday were we hassled to leave a tip. Overall a very enjoyable holiday in the sun.
4 out of 5
for Everyone
by Richardfrom england

Nice hotel with good staff

Posted Apr 10, 2014
Cons: Our flights were not till 5 pm and we were not given any leeway on checkout despite not arriving till 10pm on first day
Stayed for nine nights in April . Staff were very good. Facilities excellent, food ok.
4 out of 5
for Everyone
by Brunofrom PARIS

hotel accueillant, personnel très agréable,

Posted Mar 28, 2014
Pros: La gentillesse du personnel
Cons: L'accès au bain de mer
Location: Pas grand chose à proximité
plage difficilement praticable en raison des coraux, l'accès au bain étant limité par l excès de la clientèle russe envahissante. Dommage que l'hôtel finisse par oublier qu'il y a d'autres nationalités que la russe. A part ça, le séjour a été agréable
4 out of 5
for Couples
by Faisalfrom Saudi Arabia

Great Hotel, Nice and very Friendly staff

Posted Mar 15, 2014
Pros: Staff
Cons: Food
Location: Near by Soho Square, Not to much far from Namma Bay.
Big beach, alot of rooms, nice view, great Pool, to much activities.