Lobby

Reviews of Queen Sharm Resort

4 out of 5
Queen Sharm Resort
Ras Um El Sid, Sharm El Sheikh, South Sinai Governorate

Reviews

6.6
Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from RD on Oct 10, 2018
Dear Client Thanks for choosing our hotel and we hope to welcome you again in your second home. Thanks

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Snorkling Vacation
Hotel is a bit older, but the service was great - right on top of servicing the air conditioner and electric issues.
Stayed 1 night in Sep 2018
Response from rd on Sep 30, 2018
Dear sir, Thanks for your comment , we always will be waiting to welcome you again in your second home. Thanks

2/10 Terrible

Mo, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor old hotel, bad food ....all I want to say it is wast of money
Stayed 8 nights in Aug 2018
Response from RD on Sep 9, 2018
Dear sir, thanks for your comment it will help us a lot to improve our service .

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever
The all over vacation was a new nightmare, very rude staff at the entrance, I booked in the hotel next to the beach but I found myself in another hotel ! When asked for change the room with same booked location and pay more for it but the reception refused , you must bribe them to get the best accommodation (15-20$). The furniture is very old, dirty, stinky and TV is from ice ages.
Stayed 7 nights in Aug 2018
Response from RD on Sep 9, 2018
Dear sir, Thanks for your comment , we feel sorry for feedback and would be more sueful if we could meet to solve this kind of complaints , i hope to meet you again in our property and you will see a difference . again we are thanking you for your time .

6/10 Okay

khaled, jeddah

Disliked: Cleanliness, room comfort
An average hotel
Bad experience , AC out of function, rooms not clean, poor food
Stayed 4 nights in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is very bad
it was disaster , they don't respect the guests, the restaurant not clean .. the food is the same everyday and bad .. i swear it's not like a real hotel .. they have like only 7 people work in the hotel

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing & wonderful stay with Cleanliness of room/hotel Quality of service Food

8/10 Good

mohamed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good for me

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
same breakfast everyday, reception staff were very rude, didnt feel like a 4 star hotel at all.

4/10 Poor

Adel, Cairo

Liked: Property conditions & facilities
Disliked: Staff & service
Don,t Go There
The Worst Management & Food Ever Even The Breakfast Less Than 2 Star Hotels Staff Not Helpful But Location , Animation Team & Abdelaziz The Pool Bartender Are Fantastic So Thanks For Them

4/10 Poor

JR, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location only
Location nice name at the markets and the (alf Lela) staff wasn't friendly always asking for tips

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very good hotel with good stuff the only bad thing there is no heated pool

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent hotel! Bring your snorkling equipment or rent it at the hotel to enjoy snorkling directly on veraclub beach! Very good food and very helpful staff.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Le rapport qualité/ prix est bien à ce prix la j'attendais pas mieux que ça, la nouriture n'est pas bonne est répétitive. La plage privée et les massifs coralliens sont fabuleux. La propriété, l'état des chambres et les équipements sont à recevoir.
Stayed 2 nights in Sep 2019
Response from RD on Oct 30, 2019
Good day Thanks for your comment we will put in consideration . hope to see you again in your second home. Thanks

8/10 Good

Verified traveler

Stayed 10 nights in Apr 2019
Response from RD on Apr 19, 2019
Dear client Thanks a lot for your comment and we hope to see you again in your second home RD

6/10 Okay

Argentina

Stayed 6 nights in Oct 2018
Response from RD on Oct 26, 2018
Good day Thanks for your comment and we wish to see you again , Thanks

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel dans un enduit calme, propre rapport qualité prix excellent , magnifique endroit pour plonger corail magnifique, un grand merci pour le directeur Monsieur Kalil , pour sa courtoisie et son professionnalisme, a refaire.
Stayed 10 nights in May 2018
Response from Khalil on Jun 6, 2018
Cher M. Amel nous souhaitons vous accueillir de nouveau dans votre résidence secondaire.

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Urlaub
Es hat uns Mega gefallen .. wir werden noch mal kommen