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Reviews of AmericInn by Wyndham Manitowoc

2.5 out of 5
AmericInn by Wyndham Manitowoc
5020 Hecker Rd, Manitowoc, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 731 reviews" "
Rating 8 - Good. 245 out of 731 reviews" "
Rating 6 - Okay. 74 out of 731 reviews" "
Rating 4 - Poor. 25 out of 731 reviews" "
Rating 2 - Terrible. 5 out of 731 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
I was so comfortable and rested well. The room was tastefully decorated. The front desk clerk was kind and personable
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay and the staff was so courteous!! Breakfast was delicious too!! Would highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and helpful, pool was warm and clean & breakfast was great. My kids LOVED the waffles
Stayed 4 nights in Feb 2024

10/10 Excellent

Julio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here kids and I always have a blast! Love the morning breakfast as well
Stayed 1 night in Feb 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 4 nights in Dec 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and appears to be recently updated. The pool area was well maintained. Everything was clean and well stocked. Coffee and hot chocolate available 24hours. The staff, from the front desk to the housekeepers, were friendly and very accommodating. I would definitely stay here again. .
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the quietness and the friendly staff.
Stayed 1 night in Jan 2024

6/10 Okay

Julia

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The space is dated and tile, grout, and ceiling tiles are in desperate need of cleaning. Our couch still had remnants of the last people who used the room on it. The bed was so soft that it sagged in the middle and offered very little support. The pillows were so soft that they were also unsupportive. The staff was wonderful and kind.
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be using this location again on my next visit
I was skeptical choosing this hotel due to past experiences with other American inn however I promise you this hotel is the only hotel I will use when I travel out here as everything from the service, comfort, appearance, and the location of where this hotel is located is perfect. I stayed in 2 different suites while here and I have to say they both worth what I paid for. Thank you all for having me and I will be back again! I strongly recommend them to anyone who is looking for a great hotel to stay at
Stayed 2 nights in Jan 2024

10/10 Excellent

Roman

Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Danjerneisha

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
I forgot I left with the keys!
Stayed 2 nights in Dec 2023

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay with you!
Stayed 1 night in Dec 2023

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - staff was very accommodating for a larger group.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very friendly and accommodating staff! Stayed for the Packers game. Great spot!
Stayed 1 night in Dec 2023

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
everything was perfect. The pool was open 7:00am to midnight. The morning food was excellent. The beds were perfect.
Stayed 1 night in Nov 2023

8/10 Good

Michael G.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Traveled with partner
Loved the hot tub in the room
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen A.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel served our niece well. My husband enjoyed the continental breakfast. The room was comfortable as was the bed. Everything was clean.
Stayed 2 nights in Nov 2023

6/10 Okay

Derek

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off of freeway, very clean and friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Friendly, helpful staff. Clean rooms
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like road traffic noise
Stayed 1 night in Oct 2023

10/10 Excellent

Poinsettia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food options and price
Stayed 1 night in Oct 2023

10/10 Excellent

Deana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could be better
The pillows were too soft. There were not any healthy breakfast options: fresh fruit, yogurt, etc
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great, from the accessible room to the pool, convenient parking, and free breakfast. Staff was very friendly and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great, it has game and toys to play. Parking was great not alot of cars. I didn't like the smell of the room, it smells like they spray air refresher.
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The clerk was new and slow to check in the guests in front of us. It took them 29 minutes before getter to us. The trainer should have stepped in and took over the process to speed thinks up, vs standing there letting us wait so long. Also, the kitchen aide had a couch and was wearing a loose mask, not covering her mouth as she walked by. In this time of escalating COVID, she should have wore the mask properly, and couched into her elbow as a food worker.
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
The front desk women was very nice but seemed to be very busy and did not have any help. She was an extremely hard worker and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

David, Covington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located convenient to the highway and is clean and pleasant. Would stay again in a heartbeat.
Stayed 2 nights in Sep 2023

10/10 Excellent

Judy

Stayed 1 night in Oct 2023

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good except breakfast was not kept up! Not ready especially for a game weekend
Stayed 2 nights in Sep 2023

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Sarah

Traveled with partner
Disliked: Staff & service
Check in took about 30 minutes with no reasoning or explanation from the front desk person. Never greeted upon arrival. Two different customers came in behind us were never greeted and walked out after waiting several minutes without acknowledgment. We thought we booked a whirlpool room, as that was what was pictured and we were told when we called hotel. Upon arrival we were told there were none available.
Stayed 1 night in Sep 2023

10/10 Excellent

Terry

Stayed 1 night in Sep 2023

10/10 Excellent

Judi

Stayed 2 nights in Sep 2023

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed separate Jacuzzi tub in our room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Roy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for our purposes. Good breakfast.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel.
Stayed 1 night in Sep 2023

8/10 Good

Judy

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
This hotel needs an update. Some outlets in the room did not work. We had to stand at the toilet and hold the handle down to get it to flush. We expected a little more for the price than we received.
Stayed 1 night in Sep 2023

6/10 Okay

Sherri

Liked: Property conditions & facilities
We are traveling with an older woman with a physical disability. The room is on the 2nd floor and there is no elevator.
Stayed 1 night in Sep 2023

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms — affordable and conveniently located
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice liked the service
Stayed 1 night in Sep 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and clean stay.
Stayed 2 nights in Sep 2023