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Reviews of Hampton Inn & Suites Woodstock, VA

2.5 out of 5
Hampton Inn & Suites Woodstock, VA
1150 Motel Dr, Woodstock, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1000 reviews" "
Rating 8 - Good. 263 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Zak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access to the interstate.
Stayed 1 night in Apr 2024

8/10 Good

Lynn

Business traveler
Hotel and surrounding area was clean and tidy. Elevator floor is hard to keep up with foot traffic I suppose. However I was very happy with my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to 81, excellent breakfast, room is disappointed because quite outdated, bed very clean, bathroom updated and clean
Stayed 1 night in Apr 2024

10/10 Excellent

JESSICA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, and the room was very nice!
Stayed 1 night in Mar 2024
Response from ras on Mar 30, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

4/10 Poor

Denise

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointed the hot tub didnt work. That was the only reason we booked this place because other area hotels did not offer this amenity. One half of the hotel faces the highway and its very LOUD. They even leave earplugs in the room. We ran the fan on Constant and that seemed to drown out highway noise a little bit. Shower was noisy and not great water pressure. I ultimately felt betrayed by the reviews I saw because they were so high and I usually find the reviews trustworthy. Breakfast was good and hotel seemed clean.
Stayed 2 nights in Mar 2024
Response from ras on Mar 30, 2024
Thank you for participating in our Satisfaction and Loyalty survey for your recent stay at the Hampton Inn & Suites Woodstock. I would like to apologize for any disappointment experienced during your stay. I understand how much of an inconvenience it must have been. Your satisfaction is important to us. Please rest assured that the points you identified have been shared with the hotel team to ensure that improvement are made. Thank you for taking the time to share your concerns.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ras on Mar 26, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

4/10 Poor

Scott

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Fire alarm sounded for twenty minutes at 430 am all over pool getting to hot
Stayed 1 night in Mar 2024
Response from ras on Mar 26, 2024
Thank you for participating in our Satisfaction and Loyalty survey for your recent stay at the Hampton Inn & Suites Woodstock. I would like to apologize for any disappointment experienced during your stay. I understand how much of an inconvenience it must have been. Your satisfaction is important to us. Please rest assured that the points you identified have been shared with the hotel team to ensure that improvement are made. Thank you for taking the time to share your concerns.

4/10 Poor

Henry

Business traveler, Traveled with partner
It was so loud that they provided ear plugs in the room. The room was worn, sheets had stains on them, ice machine was broken.
Stayed 1 night in Mar 2024
Response from ras on Mar 26, 2024
Thank you for participating in our Satisfaction and Loyalty survey for your recent stay at the Hampton Inn & Suites Woodstock. I would like to apologize for any disappointment experienced during your stay. I understand how much of an inconvenience it must have been. Your satisfaction is important to us. Please rest assured that the points you identified have been shared with the hotel team to ensure that improvement are made. Thank you for taking the time to share your concerns.

10/10 Excellent

Laurie

Liked: Amenities
The staff was warm and welcoming. The area was safe and secure. Very close to the interstate so the rooms on the even side are loud if that others you.. ear plugs provided.. I would stay again!
Stayed 1 night in Mar 2024
Response from ras on Mar 26, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Somu

Stayed 1 night in Mar 2024
Response from ras on Mar 26, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant lobby and staff. Liked later check out time & availability of continental breakfast. Not sure why Expedia and/or Hampton Inn set us up in a handicap room? Bathroom was institutional-like - ugh. We were exhausted from travel, so stayed put, but would have been nice if we were informed at check-in.
Stayed 1 night in Feb 2024
Response from ras on Feb 28, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

6/10 Okay

Elise

Traveled with family
Liked: Cleanliness, staff & service
This is a typical Hampton Inn. It was clean and in well-enough condition for its age. We had a room on the highway side of the building so it was a bit noisy at night with the large trucks going by. I ran the a/c which alleviated most of the noise. The hot tub was pretty good and the pool was a hit with my son. Breakfast is exactly what you expect- The obligatory waffle maker, plus some hot items, muffins, cereal etc. The room was very spacious and the bed was comfortable.
Stayed 2 nights in Feb 2024
Response from ras on Feb 28, 2024
Thank you for taking the time to send a review. We strive to keep our guests as comfortable and happy as possible. We apologize for any inconvenience you may have had while staying at our hotel. Your concerns have been forwarded to management. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

6/10 Okay

Jared

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interstate traffic will keep you up all night!
Stayed 1 night in Feb 2024
Response from ras on Feb 28, 2024
Thank you for taking the time to send a review. We strive to keep our guests as comfortable and happy as possible. We apologize for any inconvenience you may have had while staying at our hotel. Your concerns have been forwarded to management. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

2/10 Terrible

Will

Stayed 1 night in Feb 2024
Response from ras on Mar 26, 2024
Thank you for participating in our Satisfaction and Loyalty survey for your recent stay at the Hampton Inn & Suites Woodstock. I would like to apologize for any disappointment experienced during your stay. I understand how much of an inconvenience it must have been. Your satisfaction is important to us. Please rest assured that the points you identified have been shared with the hotel team to ensure that improvement are made. Thank you for taking the time to share your concerns.

10/10 Excellent

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. A little outdated but overall had a great stay. Would definitely recommend.
Stayed 1 night in Feb 2024
Response from ras on Feb 28, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from ras on Feb 28, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ras on Feb 28, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The hotel is really nice, comfortable and well kept. There is a pool and hot tub and hot breakfast.
Stayed 2 nights in Dec 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

6/10 Okay

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from ras on Feb 28, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

8/10 Good

Rachel Allison

Stayed 1 night in Dec 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

2/10 Terrible

Collin

We were not allowed to stay there
Stayed 1 night in Dec 2023
Response from ras on Jan 3, 2024
We apologize but we do not rent rooms to locals.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to the travel route we were taking. The staff and breakfast were wonderful!
Stayed 1 night in Nov 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 1 night in Nov 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Garrick

Stayed 3 nights in Nov 2023
Response from ras on Nov 26, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Kurima

Stayed 1 night in Nov 2023
Response from ras on Nov 26, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

2/10 Terrible

Kevin

Stayed 1 night in Nov 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send a review. We strive to keep our guests as comfortable and happy as possible. We apologize for any inconvenience you may have had while staying at our hotel. Your concerns have been forwarded to management. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ras on Nov 26, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Tenzing

Stayed 1 night in Nov 2023
Response from ras on Jan 3, 2024
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Fine. Beds are hard and we didn’t sleep well. More like sleeping on the box spring. Did a little cleanup when we got there. Remote needed a wipe, etc.
Stayed 1 night in Nov 2023
Response from ras on Nov 26, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Cecelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Great place to stay, close to interstate, friendly staff, comfortable
Stayed 1 night in Nov 2023
Response from ras on Nov 26, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenandoah Vacation
This was the nicest hotel I spent a night at in a long time. The whole interior felt and looked clean. The desk clerks were friendly. My room had a great view. The complimentary breakfast had plenty of options. My personal favorite was all the toppings for the waffles. I would be more than happy to stay here again in the future.
Stayed 1 night in Oct 2023
Response from ras on Nov 8, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

8/10 Good

Kenneth

Stayed 1 night in Oct 2023
Response from ras on Nov 26, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Liisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, but mostly it’s quiet & fantastic rooms!
Stayed 1 night in Oct 2023
Response from ras on Nov 8, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check-in, room was clean including the bathroom. Free breakfast was pretty good also, as far as the usual free hotel breakfast goes. Check-out was just as fast as checking in. Would definitely stay here again!
Stayed 1 night in Oct 2023
Response from ras on Nov 8, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
OVERVIEW
Desk staff very pleasant and competent. Cleaning staff very friendly and accomodating. Poor ratings now. --->WIFI exists but good luck signing in. (this was a problem a year ago!).Not worthy of a Hilton facility. (maybe privately owned with no corporate guidelines/oversight). TV local channels only except for some cable news and ESPN. (no cable directory although it exists on channel #1). Two day stay-day one OK. Day 2 juice machine out of service and coffee was available but you had to jump from dinning area to reception to get product-kitchen staff was pleasant but needed direction! Front desk staff exceptional both day and night
Stayed 1 night in Oct 2023
Response from ras on Oct 18, 2023
Thank you for taking the time to send a review. We strive to keep our guests as comfortable and happy as possible. We apologize for any inconvenience you may have had while staying at our hotel. Your concerns have been forwarded to management. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Dori

Stayed 3 nights in Oct 2023
Response from ras on Nov 8, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Lisa

Wonderful hotel
This hotel was wonderful. It's exceptionally clean and the staff were super friendly. It couldn't have been a better stay.
Stayed 2 nights in Oct 2023
Response from ras on Oct 17, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

DER-YOU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ras on Oct 13, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Pamela, Airmont

Liked: Cleanliness, property conditions & facilities
Nothing negative to report
Stayed 1 night in Oct 2023
Response from ras on Oct 13, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from ras on Oct 13, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

6/10 Okay

taiben, cornelius

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Constant noisy from highway traffic. room is little bit old compare to other Hampton Inn. Breakfast is great.
Stayed 1 night in Oct 2023
Response from ras on Oct 11, 2023
Thank you for taking the time to send a review. We strive to keep our guests as comfortable and happy as possible. We apologize for any inconvenience you may have had while staying at our hotel. Your concerns have been forwarded to management. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Jerry

Traveled with family
Stayed 2 nights in Oct 2023
Response from ras on Oct 10, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

8/10 Good

Patty

Stayed 1 night in Oct 2023
Response from ras on Oct 10, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ras on Oct 8, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

2/10 Terrible

ORNA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS ALERT
Bed bugs infestation. Unsympathetic staff. Had to dispose all my luggage to prevent bed bug infestation at home.
Stayed 4 nights in Oct 2023
Response from ras on Oct 7, 2023
Thank you for taking the time to send a review. We strive to keep our guests as comfortable and happy as possible. We apologize for any inconvenience you may have had while staying at our hotel. As soon as we found out about your issue we had housekeeping, maintenance and management check the room. Although we were unable to locate any bed bugs we called our pest control to have them come and treat the room anyway. We refunded your stay for the night and issues your Hilton Honors account 10,000 points for you inconvenience. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ras on Oct 7, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great hotel, great room with amenities!
Stayed 3 nights in Sep 2023
Response from ras on Oct 3, 2023
Thank you for taking the time to send such a kind review. We strive to keep our guests as comfortable and happy as possible. We are very happy to hear that your experience at our hotel was positive. We certainly hope that you will return the next time you are traveling our way. Thank you for your loyalty to the brand. Have a wonderful day.