Exterior

Reviews of Red Roof Inn Warrenton

2 out of 5
Red Roof Inn Warrenton
6 Broadview Ave, Warrenton, VA

Reviews

6.0
Rating 10 - Excellent. 86 out of 663 reviews" "
Rating 8 - Good. 170 out of 663 reviews" "
Rating 6 - Okay. 150 out of 663 reviews" "
Rating 4 - Poor. 117 out of 663 reviews" "
Rating 2 - Terrible. 140 out of 663 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness
It didn’t seem to have handicap access. Lots of stairs. It was clean. Not a bad place to stay.
Stayed 1 night in Mar 2024
Response from Dannielle Rediresponse Specialist on Apr 9, 2024
Dear Joseph,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. We apologize for the lack of handicap access, however, we are happy that the room was clean. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big beds that was in my room and the staff was very knid to me and my family. However, I wouldn't advise you to eat the breakfast. There are many other places where you can enjoy breakfast. Other than that, I look forward to visiting this hotel again!!🙏💞
Stayed 3 nights in Mar 2024
Response from Carla RediResponse Specialist on Apr 5, 2024
Dear Frances,Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. I am glad to read that you were pleased with the size of the beds in the room and how kind the staff were. However, it seemed as if the breakfast was not to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Amy, Conyers

Disliked: Cleanliness, amenities, property conditions & facilities
It smells. The whole hotel smells damp so I’m pretty sure there’s a mold issue somewhere. The front desk staff is hit or miss. Some are nice and some not so much. The toilets do not flush with much pressure. Nothing more embarrassing than calling the front desk for a plunger…. I’m pretty sure I got a sinus infection from the mold issue. Cool property but it needs some major work for me to consider staying here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Barbara

The property was clean and up to date. The staff was very friendly.
Stayed 1 night in Dec 2023
Response from Linton Rediresponse Specialist on Dec 20, 2023
Hello Barbara,Thank you for posting about your recent visit to RED ROOF INN WARRENTON. I was happy to read that our friendly staff and clean property met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 Terrible

Andrew

Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Nov 15, 2023
Hello Andrew,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

4/10 Poor

Kenneth

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Abigail Red Roof Management RediResponse Special on Oct 27, 2023
Hello Kenneth,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Warrenton. I'm sorry to see that your stay was less than ideal that prompted a 2/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

6/10 Okay

Anthony

Traveled with family
Disliked: Staff & service
Meh…
Someone let a homeless man into the hallway. Furniture was old, and the place smelled terrible, the soap didn’t work at all, and shampoo was too small for three days no one ever clean the room.
Stayed 3 nights in Oct 2023
Response from Oniel Rediresponse Specialist on Oct 19, 2023
Hi Anthony,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Warrenton. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described, please accept our apologies for any inconvenience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay for 3 days
Our 3 day stay was pleasant, staff was friendly and room was nice. Only one suggestion and we make this suggestion at many of the hotels we've stayed at: even though it wasn't a handicapped room, there should have been a grab bar in the shower. My wife and I are seniors and a bit shaky when taking a shower and I think most people would appreciate having at least one grab bar to hold onto and for getting in and out. Thanks for listening. We will be back ! Dave
Stayed 3 nights in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Oct 11, 2023
Dear David,Thank you for telling us about your recent visit to RED ROOF INN WARRENTON.I was happy to read that our friendly staff and nice room met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof Management RediResponse Specialist

4/10 Poor

Rommel

Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on Oct 28, 2023
Hello Rommel,Your review of the Red Roof Inn Warrenton was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

David

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 3, 2023
Hello David, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Warrenton appreciate your 6/10 score following your stay. Red Roof would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 2, 2023
Hello Pedro,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Warrenton appreciate your 10/10 score following your stay. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Robert s

Disliked: Cleanliness
Not worth $98 a night. Great location.
Stayed 1 night in Sep 2023
Response from Kamaria Red Roof Management RediResponse Speciali on Sep 29, 2023
Dear Robert,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. It's great to hear that you were pleased with the location. However, as it pertains to pricing, we are not privy to it. However, price change due to the competitiveness of the market. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

2/10 Terrible

George

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smells and breakfast was horrible
Stayed 1 night in Sep 2023
Response from Recordo Rediresponse Specialist on Sep 23, 2023
Hello George,Thank you for taking the time to tell us about your experience at the RED ROOF INN WARRENTON. It's saddening to hear that your stay fell short of your expectations because our breakfast wasn't to your liking, along with the indicated foul odor you mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Recordo Rediresponse Specialist

2/10 Terrible

Melisande

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Recordo Rediresponse Specialist on Sep 23, 2023
Hello Melisande, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

6/10 Okay

Tamela

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I will be contacting the manager. I was not a satisfied customer.
Stayed 1 night in Sep 2023
Response from Sashauna Red Roof Management on Sep 4, 2023
Dear Tamela,Thank you for taking the time to tell us about your stay at the Red Roof Inn Warrenton. We appreciate your 3/5 score. It's truly disheartening to see you mention that you were not satisfied with your stay. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Maria

Stayed 1 night in May 2023
Response from Xao RediResponse Specialist on Aug 25, 2023
Thank you for sharing your 5/5 rating with us, Maria. Our staff at the Red Roof Inn Warrenton was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

2/10 Terrible

Jose

Disliked: Cleanliness
Stayed 3 nights in Jul 2023

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Carla Red Roof Management on Jul 14, 2023
Hi Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I are disappointed to see your 4/10 scoring following your stay as we strive to provide guests with all the comforts of home. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 Terrible

Pedro

Stayed 1 night in Jul 2023
Response from Sharma RediResponse Specialist on Aug 1, 2023
Hello Pedro, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WARRENTON and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

10/10 Excellent

Randall, San Diego

Stayed 1 night in Jul 2023
Response from Sharma RediResponse Specialist on Aug 1, 2023
Hello Randall, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WARRENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The desk clerk was wonderful. The shower was dangerous- nothing to hold on to. No elevator- very hard for people with bad joints Everything was clean. Price was not bad. Breakfast was nice.
Stayed 1 night in Jun 2023
Response from Xao RediResponse Specialist on Jul 4, 2023
Thank you for sharing your feedback with us, Mary. The team at the Red Roof Inn Warrenton was pleased to know that you were fond of our wonderful desk clerk and cleanliness, along with our nice breakfast. However, you made mention of some downsides, namely the lack o fan elevator and that the shower did not have anything to hold on to . As such, your sentiments may be kept into consideration going forward. Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRediResponse Specialist

6/10 Okay

Jeanne

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Oshane RediResponse Specialist on Jun 30, 2023
Hello, Anna Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 Terrible

Barbara

Stayed 1 night in Jun 2023
Response from Sashauna Red Roof Management on Jul 15, 2023
Hello Barbara,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Warrenton. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Oshane RediResponse Specialist on Jun 21, 2023
Hello Richard, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 Terrible

Marvin

Stayed 1 night in Jun 2023
Response from Oshane RediResponse Specialist on Jun 20, 2023
Hello Marvin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

Robert

Stayed 1 night in Jun 2023
Response from Xao RediResponse Specialist on Jul 4, 2023
Thank you for sharing your 5/5 rating with us, Robert. Our staff at the Red Roof Inn Warrenton was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

8/10 Good

John

Stayed 3 nights in Jun 2023
Response from Recordo Rediresponse Specialist on Jul 1, 2023
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Dannielle Rediresponse Specialist on Jun 1, 2023
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Red Roof (and Hotels.com) bailed us out in the early AM after our pre-paid reservation at another property in Chantilly was not honored. The staff was always friendly, the room was in good shape with some renovations done, the AC was quieter than most of that sort. All in all, basic but just fine. The only thing that was a little disappointing was that the breakfast was pretty limited. But I didn't need waffles that badly anyway. We will likely stay here again next year when we come to help with the American Rocketry Challenge finals. The location is quite convenient to the flying site.
Stayed 5 nights in May 2023
Response from Dannielle Rediresponse Specialist on May 30, 2023
Dear Bernard,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. We are happy to know that you were pleased with our friendly staff the renovations done to the room and our convenient location, however, we are sorry for the issue with with having to leave early due to some issues with your pre-paid reservation at another one of our locations, and the limited breakfast that was provided. We are grateful to know that you brought your concerns to the front desk staff to have them addressed. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Dannielle Red Roof Management

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
The property was "OK". Not great. A lot of people hanging around outside. That's never appealing. The hallway smelled like weed. Which if you get a room under $200 that seems to be the new hotel fragrance. Bed was comfy and black out shades worked perfect.
Stayed 1 night in May 2023

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Sharma RediResponse Specialist on May 24, 2023
Hello James,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WARRENTON and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

4/10 Poor

Rajat

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms had strong smoke smell, despite being listed as smoke free. Changed to another room that was bit better but still smelled of smoke. The corridor was so smell, had to walk holding breath. Eventually checked out next next morning for another hotel.
Stayed 2 nights in May 2023
Response from Linton Rediresponse Specialist on May 20, 2023
Dear Rajat,Thank you for sharing your thoughts following your recent experience at the Red Roof Inn Warrenton. Please allow me to extend my deepest apologies for the smoke smell you described in your feedback. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Yours truly,LintonRediresponse Specialist

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was friendly only problem was the toilet in the morning stopped flushing and started leaking
Stayed 1 night in May 2023
Response from Chevanese RediResponse Specialist on May 18, 2023
Hello Jennifer,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Warrenton. I'm so pleased to hear that you enjoyed our hospitable staff. However, I sincerely apologize for the plumbing issue you described you encountered. Please accept our apologies for any inconvenience caused. I can assure you that I have brought your feedback to management's attention in an effort to ensure your concerns are addressed.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely, Chevanese RediResponse Specialist

8/10 Good

Mohamed

Stayed 1 night in May 2023
Response from Chevanese RediResponse Specialist on May 15, 2023
Hello Mohamed,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
sad
the rooms were not connected as reserved for our daughter to stay. we were told because of problems with other people trying to get into the private adjacent rooms. the doors had a dead bolt, and they would not unlock it. --The outside was very, very dirty.
Stayed 2 nights in May 2023
Response from Chevanese RediResponse Specialist on May 9, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Warrenton. The situation you described regarding your rooms and the lack of cleanliness on the grounds of the property is truly regrettable. We are sorry you had a less than satisfactory experience.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,ChevaneseRediResponse Specialist

6/10 Okay

Susan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Chevanese RediResponse Specialist on May 8, 2023
Hello Susan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people
Had to visit a good friend in an nursing home.. he was very sick..
Stayed 1 night in May 2023
Response from Chevanese RediResponse Specialist on May 8, 2023
Hello Carla, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Warrenton. It is so rewarding to read that we were perfectly located to suit your travel needs. I hope your friend has a speedy recovery. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRediResponse Specialist

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything. The manager was great. He helped me with a discount when I had to stay 4 more nights. Place was clean and smoke free and everyone was friendly and helpful
Stayed 1 night in May 2023
Response from Recordo Rediresponse Specialist on May 7, 2023
Dear Brenda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WARRENTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your highlights about our cleanliness and hospitable team. We truly appreciate your kind words and 5/5 rating. Thank you again for sharing your experience with us. We hope to continue to provide great experiences for you. We would love to see you again, should your travels bring you back to our area. Sincerely,RecordoRediresponse Specialist

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was large and comfortable. I could hear everything in the hallway at night especially the ice machine. Bedding was pretty nice.
Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We were able to check in late. The room was very clean and quiet. Nice wayward stop on our trip to Columbia, SC.
Stayed 1 night in Apr 2023
Response from Tianna RediResponse Specialist on Apr 25, 2023
Hello Anthony,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Warrenton. It's always a pleasure hearing about the positive experiences our guests have at our hotels. I'm thrilled that you were warm welcomed by the convenience of our location and the hospitality of our staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. It's great to see you enjoyed your stay, resulting in a 5/5 score.We hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Tianna RediResponse Specialist

8/10 Good

Dianna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful from the front desk (Vincent was so helpful) and the cleaning people were great. The remote control was coming apart and the front desk fixed it with electrical tape. The breakfast was terrific. I would stay there again.

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets need to be replaced with higher raised toilets. They are too close to the floor and wedged into a tight space. I will change hotels tomorrow.
Stayed 1 night in Mar 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely.
Stayed 1 night in Mar 2023
Response from Oniel Rediresponse Specialist on Mar 19, 2023
Hello Kim,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WARRENTON. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know everything was lovey. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRediresponse Specialist

6/10 Okay

Virginia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Samantha RediResponse Specialist on Feb 22, 2023
Thank you for your review, Virginia. Myself and the staff at the Red Roof Inn Warrenton strive to provide guests with all the comforts of home, so I am disappointed to see your 6/10 score. In order to understand what prompted your 6/10 score, please consider adding comments to your review in the future to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Samantha RediResponse Specialist

10/10 Excellent

RONNIE

Stayed 1 night in Feb 2023
Response from Chirell Rediresponse Specialist on Sep 9, 2023
Dear Ronnie,Thank you for taking a moment to complete our survey at the Red Roof Inn Warrenton. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist

10/10 Excellent

Samuel

Stayed 1 night in Jan 2023
Response from Responded late due to backlog on Feb 1, 2024
Thank you for your positive rating, Samuel, following your stay at the Red Roof Inn Warrenton. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjiyed my Stay
As usual I had a very nice quiet stay with nice heating.
Stayed 1 night in Dec 2022
Response from Vijay Patel on Dec 22, 2022
Thank you for staying with us.

10/10 Excellent

Judith

Stayed 1 night in Nov 2022

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv remote didn't work, one lamp was defective and the bathroom door wouldn't shut. The worst thing was the heating unit smoked up the room and smelled like it was on fire. the front desk response was that it was dust and to turn on the bathroom fan and it would take out the smoke. We had to check out of the motel and were refused a refund because we booked with Expedia.
Stayed 2 nights in Oct 2022
Response from Vijay Patel on Dec 22, 2022
Sorry for your unpleasant stay. We will take care of the problems you mentioned.

8/10 Good

Marco

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Clean without frills
Just stopped by to sleep overnight and continue driving the next day. Hotel is under construction and looked a bit dated but all in all it was in decent condition.
Stayed 1 night in Oct 2022