Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Rich from ohio

No better place to stay near Shenzhen airport

Posted Sep 9, 2013
Pros: One tower has magical toilets - make sure you ask !
Cons: It seems to be weathering a bit and the carpets aren't as bright as they used to be.
Location: Location is best for air travelers
I use this hotel often and each time feel like I'm coming home. It's comfortable and the food choices are excellent!
5 out of 5
Recommended
for Business Travelers
by Alex

Posted Aug 26, 2013 on Hotels.com
Good service and good hotel. It worth for the price.
Comment from Hotel Management
Nov 2, 2013 by sophie, Hotel Management
Thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return.
5 out of 5
Recommended
by A verified traveler from Mc Cook, IL

Great for Business

Posted Aug 10, 2013 on Hotels.com
This is my second staff in the last 3 months. Very friendly staff but English is lacking for some but not a real problem. The location is close to the Baoan International Airport for easy access. Many companies located within 15 minutes making the Baolilai the perfect location for the business man. Rooms are very comfortable and clean. The air conditioning works well in the room and public areas. I will staff again.
Comment from Hotel Management
Nov 2, 2013 by sophie, Hotel Management
Thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

High end near the airport

Posted Aug 6, 2013 on Hotels.com
If you want to be really in Shenzhen, this hotel is not it. But if you want as good as it gets near the airport, then this is the place. Not much choice for western food, but Chinese restaurant is very good.
Comment from Hotel Management
Nov 2, 2013 by sophie, Hotel Management
Thank you for your comment. It's a pity that we were not able to fully meet your expectation, however it's always our endeavour to ensure great experience to all our guests. We will certainly further look into every detail to further enhance our service. Wish you all best and look forward to your return in a near future.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel - In the middle of nowhere

Posted Aug 6, 2013 on Hotels.com
This hotel is good if you need to stay near the Shenzhen airport. It is a nice hotel. But nothing much around. The lobby has a perfume smell that is just too much. But the rooms are 5 star.
Comment from Hotel Management
Nov 2, 2013 by sophie, Hotel Management
Thank you for your comment and we will look into the problem so to further enhance our service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and very near airport

Posted Aug 5, 2013
Very nice hotel, friendly staff, clean and spacious rooms
Comment from Hotel Management
Mar 1, 2014
Thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return.
4 out of 5
Recommended
for Business Travelers
by t.c

For busniss only

Posted Jul 5, 2013
Pros: Very clean rooms
Cons: Low English with the stuff
Location: nothing to do neer by..
Very plesent stay room is very clean Location is far from every thing..
Comment from Hotel Management
Mar 1, 2014
Thank you for staying with us. We look forward to your return in the future.
4 out of 5
Recommended
for Business Travelers
by Gulan from United States

Posted Jul 4, 2013 on Hotels.com
Breakfast is fine but not enough choices after 3 days.
Comment from Hotel Management
Nov 9, 2013 by sophie, Hotel Management
Thank you for your detailed description of your experience staying in our hotel. We are very glad to understand points that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future.
4 out of 5
Recommended
by A verified traveler from Chicago

Posted May 23, 2013 on Hotels.com
Stayed 4 nights. Only problem was a lack of hot water in the shower on day one. Tub and basin had hot water. Problem was resolved for balance of my stay. Overall a very good hotel in the Baoan District of Shenzhen. I will stay again during my next trip.
4 out of 5
Recommended
for Business Travelers
by Ira

This traveler left a rating score only Posted May 10, 2013 on Hotels.com