Ratings based on 553 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
93% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Everyone
by A verified travelerfrom Korea

Have a great day in Best western SZ

Posted May 22, 2015
Pros: 로후역과 근접
Cons: 내부인테리어 개선
Location: 로우역 근처에 많은 Shop들이 있어서 쇼핑하기에 좋다
This hotel is nearby Luohu train station in Shezhen China. And very clean in my room! My business trip is very special in Best Western.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NY

Hotel is close to Lu Wu train station

Posted May 9, 2015
Pros: We updated to luxury room, it is good thing that has a river view.
Cons: The really need to restrict the non smoking area, we can smell the smoke ever where even we asked for non smoking room.
Location: Near subway and train station.
The hotel's location is good. However, we asked for non smoking room, but we can still smell the smoke every where, either in room and is worsen in the hallway. The gym room's machine are most out of order out broken. Swim pool's water is dirty and cold, with bad maintenance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great location for business trips

Posted Apr 27, 2015
Excellent location if you need to get to Hong Kong and other parts of Shen Zhen. Besides the Metro station, you have bus and train station within 5 mins walk.
2 out of 5
by A verified traveler

Posted Apr 27, 2015
Une semaine sans que mon plan de toilette soit nettoyé, par illeurs un bouton de chemise est resté une semaine au sol de mon arrivée à mon depart
2 out of 5
by A verified travelerfrom los angeles

Smell of smoke in non smoking room

Posted Apr 19, 2015
Pros: Price and location
Cons: Total renovation
Location: Excellent location and easy transport
Price was good and near railway station. Room was supposed to be non smoking but smell of smoke Good location but hotel was run down, it can be a 5 star with good management and renovation
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

it is very convenience to the custom border of HK.

Posted Mar 24, 2015
Pros: friendly and the location is close to HK, clean room..
Cons: the light exposure down the lobby area and at night try not to let the stranger slip all those unnecessary business hassle...
Location: very close to all transfer transportation to the rest of China City, and shopping is close by within 5 min walk...
the staffs all very nice and polite..and the hotel is very convenience to all walks...
3 out of 5
by A verified travelerfrom Beirut, Lebanon

OK hotel in busy neighborhood, close to exhibition

Posted Mar 10, 2015
Pros: Its location near shopping centers and restaurants
Cons: Lights are too dim in corridor and room, AC wasn't working (for power savings reasons) breakfast is poor, 3 star hotel rating, not more
Location: Good location, very near to metro, shopping centers, computer city, and Canton fair
Although it was rated 4 stars, it shouldn't be in reality more than 3
4 out of 5
Recommended
for Personal Event
by A verified traveler

highly recommended hotel

Posted Mar 3, 2015 on Hotels
Very clean and feel very comfortable inside the room. The room is in good size. Very good room service.
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2015 on Hotels
3 out of 5
by A verified traveler

酒店位置理想,但房內设施陳舊

Posted Feb 28, 2015
前堂职工態度差,工作生疏!反映出酒店管理層今人失望!但价钱相宜是有競爭力的酒店,我是不会再光顧了前堂职工態度差,工作生疏!反映出酒店管理層今人失望!但价钱相宜是有競爭力的酒店,我是不会再光顧了