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Reviews of Futian Shangri-La Shenzhen

5 out of 5
Futian Shangri-La Shenzhen
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 534 reviews" "
Rating 8 - Good. 163 out of 534 reviews" "
Rating 6 - Okay. 35 out of 534 reviews" "
Rating 4 - Poor. 13 out of 534 reviews" "
Rating 2 - Terrible. 13 out of 534 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuwen

Stayed 2 nights in Nov 2023

8/10 Good

SUET CHING

Stayed 1 night in Nov 2023

8/10 Good

LAI PING AGATHA

Stayed 1 night in Oct 2023

2/10 Terrible

Sin Yi

Disliked: Cleanliness, staff & service, property conditions & facilities
酒店在準備辨展覧,大堂動工嘈吵,工人運大型貨物進出升降機,跟客人爭出入,不單混亂,亦危險,一點五星級酒店的質素也沒有
Stayed 1 night in Oct 2023
Response from Communications-SLFT on Oct 6, 2023
尊敬的Sin Yi,您好!感谢您选择入住酒店。我们对因酒店协办展览活动而影响您的体验感到非常抱歉。我们十分重视每一位客人的感受与意见,酒店将加派人手保证服务质量,一如既往地为客人提供香格里拉式以心相待的服务。由衷地希望可以重拾您对我们的信任,并期待再次与您相见。

10/10 Excellent

Yiu Cheong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good city view and location is convenient
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and view
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from General Manager Sinan Yilmaz on Mar 19, 2020
Dear Matthew, Thank you for choosing to stay at Futian Shangri-La, Shenzhen.Our vision is to create memorable hotel experiences for our guests, and we will continue to strive for excellence. We look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Koyama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!! Because hotel over side have Japanese cobinience store and too many have restrant.
Stayed 3 nights in Jan 2020
Response from Sinan Yilmaz on Feb 4, 2020
Dear Koyama , Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your satisfaction experiences with us. We are delighted to know that our location is recommended. Hotel is conveniently located in the Futian Central Business District and just a stone's-throw away from shopping center and landmarks. We truly appreciate your support as always and we are all looking forward to extending you the warmest hospitality on your future visit with us. Best Regards, Sinan Yilmaz General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jan 2020
Response from Sinan Yilmaz on Feb 4, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen. We are all looking forward to extending you the warmest hospitality on your future visit with us. Best Regards, Sinan Yilmaz General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Sinan Yilmaz on Feb 4, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen. We are all looking forward to extending you the warmest hospitality on your future visit with us. Best Regards, Sinan Yilmaz General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sinan Yilmaz General Manager on Jan 13, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your satisfaction experiences here. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Sinan Yilmaz General Manager on Jan 13, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your satisfaction experiences here. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Wan Abdul Aziz

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
THE HOTEL IS VERY GOOD BUT THE HOTEL WIFI IS SO BAD. HOTEL NEED TO IMPROVE THE INTERNET SERVICE
Stayed 5 nights in Dec 2019
Response from General Manager Sinan Yilmaz on Jan 6, 2020
Dear Wan, Thank you for staying with us and taking time to write a review on Expedia. We appreciate your valuable feedback and please accept our sincere apologies for the inconveniences experienced. I have since brought up your comments to the team, in order to make the necessary improvements and changes. Our vision is to create memorable hotel experiences for our guests and we will continue to strive for excellence. We look forward to having another chance of welcoming you back soon to Shenzhen and Futian Shangri-La, Shenzhen. Best Regards,

10/10 Excellent

Hwee Liang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Shangri-la, nuf said.
Excellent location. Exit 10 of the Futian High Speed Rail (HSR) station takes you right to Shangri-la. 2 metro stops are also within walking distance, connected underground to the HSR station. Lots of restaurants, lots of shopping right around the corner. Very easy to access the rest of SZ.
Stayed 4 nights in Dec 2019
Response from General Manager Sinan Yilmaz on Jan 6, 2020
Dear Hwee Liang, Thank you for staying with us and take your valuable time to share your experiences with us. Our hotel is located in Futian CBD, adjacent to the Convention and Exhibition Center, just a brief 5-minutes to walk to the Futian Train / Metro Station. Our colleagues are committed to provide excellent services for all our valuable guests. We look forward to welcoming you back soon to Shenzhen and Futian Shangri-La, Shenzhen. Best Regards,

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from General Manager Sinan Yilmaz on Jan 2, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your wonderful experiences here. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Khang Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from General Manager Sinan Yilmaz on Jan 2, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your wonderful experiences here. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from General Manager Sinan Yilmaz on Jan 2, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your wonderful experiences here. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from General Manager Sinan Yilmaz on Jan 2, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your wonderful experiences here. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from General Manager Sinan Yilmaz on Jan 2, 2020
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your wonderful experiences here. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It's located inside city so it was really convenient.
Stayed 1 night in Dec 2019
Response from Sinan Yilmaz General Manager on Dec 18, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen and take your valuable time to share your satisfaction experiences with us. We are delighted to know that our location is recommended, We are all looking forward to extending you the warmest hospitality on your future visit with us.

8/10 Good

Kalvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location though rates were on the high side .
Stayed 2 nights in Dec 2019
Response from Sinan Yilmaz General Manager on Dec 18, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen and take your valuable time to share your satisfaction experiences with us. We are delighted to know that our location is recommended, We are all looking forward to extending you the warmest hospitality on your future visit with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Loved the room, esp the bed!! I wanted to know if I could purchase the mattress. We had breakfast at the cafe, Shang Gourmet. Yogurt, pastries and coffee were great, the fruit cup was so-so. Every single experience was amazing except for one: On our way out after checking out, I used the restroom on the ground floor right near the concierge desk. Somebody had JUST smoked a cigarette inside the toilet booth!! I had to breathe in the nicotine-filled air before running out of the restroom.
Stayed 1 night in Nov 2019
Response from Sinan Yilmaz General Manager on Dec 20, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your experiences with us. We are delighted to hear that you have enjoyed our room facilities and breakfast. We regret to learn about your experience at the public area restroom but please be assured that your feedback has been shared with the relevant departments for immediate improvement. Our vision is to create memorable hotel experiences for our guests, and we will continue to strive for excellence. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sinan Yilmaz General Manager on Dec 20, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen and take your valuable time to share your experiences. All of us at Futian Shangri-La Hotel, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La Hotel, Shenzhen. Best Regards,

10/10 Excellent

Me C J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sinan Yilmaz General Manager on Dec 20, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen and take your valuable time to share your experiences. All of us at Futian Shangri-La Hotel, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La Hotel, Shenzhen. Best Regards,

8/10 Good

Fen

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Comfortable
Room is clear and comfortable. Staff are friendly. The location of the hotel is very convenient, underground station nearby and many restuarants around.
Stayed 1 night in Nov 2019
Response from Sinan Yilmaz General Manager on Dec 20, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your wonderful experiences with us. We are delighted to know that you have enjoyed our location, room facilities and was well looked after by our team. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards,

10/10 Excellent

Kwong hei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good service good breakfast good room environment And good check out service
Stayed 1 night in Nov 2019
Response from Sinan Yilmaz General Manager on Nov 22, 2019
Dear Kwong hei, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen and take your valuable time to share your satisfaction experiences here. We are delighted to know that you have enjoyed our room environment, breakfast and was well looked after by our service team. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La Hotel, Shenzhen! Best Regards, Sinan Yilmaz General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Convenient shopping and dining. Will be happy to go back.
Stayed 1 night in Nov 2019
Response from Sinan Yilmaz General Manager on Nov 22, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La Hotel, Shenzhen and take your valuable time to share your satisfaction experiences here. We are delighted to know that you have enjoyed our location and was well looked after by our service team. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La Hotel, Shenzhen! Best Regards, Sinan Yilmaz General Manager

8/10 Good

KA WAI

Liked: Cleanliness, property conditions & facilities, room comfort
Overall service and condition are good and well maintenanced. The only disappointed is hotel may under estimated the no. of visitors who having buffet breakfast, some of them may start their breakfast at 0945
Stayed 1 night in Aug 2019
Response from Communications on Aug 30, 2019
Dear Guest, Thank you for staying at Futian Shangri-La, Shenzhen and for sharing your experience. We are truly sorry to hear the frustrations you encountered during your stay. We have shared your experience with the departments involved in order to prevent such kind of inconveniences in the future.We look forward to welcoming you back in the future. Best Regards, Hotel Management Team.

10/10 Excellent

kerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the Wow factor
Absolutely incredible hotel Service - quality - stunning rooms and facilities
Stayed 2 nights in Aug 2019
Response from Communications on Aug 26, 2019
Dear Kerry, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience.Thanks again for such delightful comments and your compliments for our services and facilities are sincerely appreciated. We look forward to welcoming you back in the future. Best Regards, Hotel Management Team.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful building on the outside but a 2 star feeling on the inside. Great location, great staff.
Stayed 4 nights in Aug 2019
Response from Communications on Aug 21, 2019
Dear Guest, Greetings from Futian Shangri-La, Shenzhen. First and foremost, thank you very much for having chosen stay with us. We appreciate you taking the time to highlight your stay including the comments about our location and services. Thanks again for sharing all these with our team and we certainly believe that you will continue to receive exceptional service on your future stays. It has been our pleasure to be of service to you. Thank you and kind regards, Yours sincerely,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Nice place with restaurants and shopping malls nearby. Their service and staff are good and helpful.
Stayed 1 night in Aug 2019
Response from communications on Aug 16, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience . Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019
Response from Communications on Jul 26, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms and facilities are well maintained, staff is very attentive and caring.
Stayed 1 night in Jul 2019
Response from Communications on Jul 23, 2019
Dear Guest, Thank you for staying at Futian Shangri-La, Shenzhen and for sharing your experience. We certainly believe that you will continue to receive exceptional service on your future stays. We look forward to welcoming you back many more times in the future.

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon Club is great in enjoying extra dining experience.
Stayed 1 night in Jul 2019
Response from Communications on Jul 16, 2019
Dear Guest, Thank you for having stayed with us recently and for taking your valuable time to share your comments. At the Futian Shangri-La, we are always aiming for the highest service standards and create engaging experiences straight from our heart to meet and hopefully at times exceed our guests’ expectations. We look forward to welcoming you back in the near future.

10/10 Excellent

PO WING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Communications on Jul 9, 2019
Dear PO WING, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Kum Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Futian
Next to Central Mall and MRT
Stayed 2 nights in Jun 2019
Response from Communications on Jul 4, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future. Warm regards

8/10 Good

Ellen Hui-Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service
Good location, great service. Will stay again whenever I’m traveling to Shenzhen.
Stayed 2 nights in Jun 2019
Response from Communications on Jul 4, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future. Warm regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from communications on Jun 19, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future. Warm regards

10/10 Excellent

sow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from communications on Jun 14, 2019
Dear Guest, Thank you for staying at Futian Shangri-La, Shenzhen and for sharing your experience. We appreciate you taking the time to highlight your stay including the comments about our location, facility, and services. Your kind comments are highly appreciated. Thanks again for sharing all these with our team and we certainly believe that you will continue to receive exceptional service on your future stays. We look forward to welcoming you back many more times in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from communications on Jun 11, 2019
Dear Guest, Thank you for having chosen to stay at Futian Shangri-La, Shenzhen. I have taken the liberty of sharing your comments with our colleagues and they were thrilled to hear that you had an excellent time with us. We are looking forward to welcoming you back to Shenzhen and the Futian Shangri-La Shenzhen. Thank you and kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in superb location
Superb location, room with good size, great views and comfortable bed. The swimming pool and facilities are nice too. The only areas of improvement is the buffet breakfast, as we were served burnt waffles and the sunny up side fried eggs were over cooked by mistakes.
Stayed 1 night in Jun 2019
Response from communications on Jun 10, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Nice big clean room. Friendly staffs. Good exercise facilities. High floor room with great view and quiet. Very nice bathroom interior fitted with bath tub.
Stayed 3 nights in May 2019
Response from communications on May 28, 2019
Dear Guest, Thank you for staying at Futian Shangri-La, Shenzhen and for sharing your experience on Expedia. We appreciate you taking the time to highlight your stay including the comments about our location, facility and services. Your kind comments are highly appreciated. Thanks again for sharing all these with our team and we certainly believe that you will continue to receive exceptional service on your future stays. We look forward to welcoming you back many more times in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in May 2019
Response from communications on May 28, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from communications on May 8, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future. Warm regards, Hotel Management

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Good
Stayed 1 night in Apr 2019
Response from communications on May 5, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.

6/10 Okay

Calvin

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Communications on Apr 28, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
It is not good place...i staid 3 night there and they never even clean my room...i had to request every times...and it is old hotel...but good location...plus internet is so so so bad
Stayed 3 nights in Apr 2019
Response from Communications on Apr 28, 2019
hank you for choosing to stay at Futian Shangri-la, Shenzhen and for sharing your experience.We very much hope that we will have the opportunity of welcoming you back in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Communications on Apr 28, 2019
Dear Guest, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.