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Room type

Grand Room, 2 Single Beds

Max Occupancy: 3 guests (up to 2 children)

Grand Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Club Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Club Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Grand Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Luxury Shenzhen hotel in Luohu - Downtown Shenzhen, near Shenzhen Museum

Location

Located in Luohu - Downtown Shenzhen, this luxury hotel is within 1 mi (2 km) of Shun Hing Square and Shenzhen Museum. International Foreign Trade Center and Shenzhen Grand Theater are also within 1 mi (2 km).

Hotel Features

Along with 8 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, massage/treatment rooms, and 24-hour room service are onsite.

Room Amenities

All 471 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with cable channels. Guests will also find iPod docks, 24-hour room service, and minibars.

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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Shenzhen features an outdoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants. This 5-star property offers access to a business center and meeting rooms.

High-speed wired and wireless Internet access is complimentary. Event facilities measuring 29805 square feet (2769 square meters) include conference space. This luxury hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Grand Hyatt Shenzhen has designated areas for smoking.

  • Airport transportation (surcharge)
  • Total number of rooms - 471
  • Number of floors - 38
  • Babysitting or childcare
  • Business center
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Fitness facilities
  • Full-service spa
  • Designated smoking areas
  • Free WiFi
  • Free wired high-speed Internet
  • Laundry facilities
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2769
  • Number of meeting rooms - 19
  • Year Built 2009
  • Number of restaurants - 8
  • Conference space size (feet) - 29805
  • Number of buildings/towers - 1
  • Outdoor pool
  • Wedding services
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Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Free newspaper
  • Air conditioning
  • Phone
  • Free bottled water
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • Iron/ironing board
  • In-room safe
  • Desk
  • Cable TV service
  • Free WiFi
  • Free wired high-speed Internet
  • iPod docking station
  • Room service (24 hours)
  • LED TV
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Where to Eat

China Lodge - This restaurant serves lunch and dinner.

Belle-Vue - This restaurant serves lunch and dinner.

The Show Kitchen - This restaurant serves breakfast, lunch, and dinner.

Sugar Box - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

La Terrazza - This restaurant serves brunch, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site
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Spa Services

Shui Xiang Spa has 13 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 13
  • Manicures and pedicures
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 15

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 216 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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