Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from casablanca
Very nice and well located hotelPosted Jul 21, 2014
Everything perfect ...near a huge shopping mall. The only oops to go your room.. you have to go to lobby in the 33 th and change elevator. The same reverse way back
for Everyoneby Feroz Mussa from Australia
Excellent LocationPosted Mar 9, 2014
Pros: Excellent location, comfort and service
Cons: Pricing needs to be more competitive....could be rated as expensive overall.
Location: Grand Theater, courtyard of good coffee shops, transport - all good.
5 nights - excellent service, in Grand King Room. Good staff attendance and quality of room, restaurants - 5 star.
for Spaby Ricci from Shenzhen, CN
Home away from homePosted Dec 6, 2013 on Hotels.com
I've stayed here twice since moving to Shenzhen. I come here to escape the chaotic lifestayle that consumes this city. When I arrive, i am immediately calm and relaxed. I frequent the spa even more as I find it to be one of the most relaxing I've ever been to. I also really enjoy the neighborhood that the GH is located in. I eat at La Terrazza, the Italian restaurant on the ground floor, and Sugar Box Deli, in the courtyard, almost weekly. The high-end designer stores create a sophisticated atmosphere. I look forward to staying here again in the near future.
Posted Apr 21, 2013 on Hotels.com
for Business Travelersby Emily
I wish I would have stayed more than 2 nights!Posted Jan 28, 2013 on Hotels.com
This was probably the nicest hotel I've ever stayed in! The room was clean, quiet and comfortable. The hotel gym was absolutely perfect! Even the food and drinks in the hotel's few restaurants/bars (all with fabulous views) were top-notch. I am definitely going to stay here again next time I need to go to Shenzhen for work! Unfortunately as I was traveling for business, I didn't have time to explore the surrounding area so I'm not sure about that. From what I saw though, it's a clean area surrounded by a lot of high end shops.
for Business Travelersby A verified traveler
Posted Nov 21, 2012 on Hotels.com
The Hyatt is in a select enclave of ShenzhenPosted Aug 27, 2012 on Hotels.com
The location of the Hyatt is good if you want to be in International world full of designer brands located at the up-market shopping mall which forms the downstairs lobby of this hotel. The restaurants are all good and varied in their cuisine. We liked the Terraza the best. Good Italian with great service. Hotel design was impressive, if a little austere and stark, but on a grand scale. Typical Hyatt huge proportions to lobbies and atria. Bad point was our room smelt musty, as did the corridor. Even with A/C on that basic smell never left. Bathroom a little too open-plan to the bedroom for my liking. No privacy.
for Everyoneby Stefano from Italy
Excellent hotel for business travellersPosted Jul 24, 2012
Pros: Restaurants, spa and gym
This hotel is highly recommandable under any point of view, service is impeccable, price is competitive in respect of the quality provided.
ExcellentPosted May 24, 2012 on Hotels.com
for Business Travelersby Lexusking from HK
Bad lift designPosted May 13, 2012
Cons: Lift system
Location: Great location
The only issue is the lift systme - its rubbish, the reception is high up on 33rd floor but to get anywhwere in the hotel yo need to go to the 33rd floor first. If you think its moany go and try and get from your room to the China Resturant below the penthouse - its three lifts! Apart from that - graet hotal and great room but Braekfast is procey - rest fine.