Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby none from los angeles
Nice one , should arrange a Chinese translatorPosted Nov 16, 2013
Good one ,
for Business Travelersby A verified traveler
Posted Aug 21, 2013 on Hotels.com
for Everyoneby Matt from Bradenton, FL
Superb concierge service!Posted Jun 13, 2013
Cons: Nothing. It's a model hotel. Every other hotel should try to be like the Holiday Inn Shenzhen, Donghua.
Location: It was right near all sorts of shopping and restaurants. Not far from downtown.
This was my first trip to China. I had been trying to purchase concert tickets from the United States and hit one road block after another until I called the Holiday Inn Shenzhen, Donghua where I had made my reservation. I asked for the concierge. From that moment, I felt like I had a friend in China. The concierge expertly obtained all three tickets exactly as I requested with lightning speed. He stayed in constant communication with me sending me seating charts and images of the tickets. It was unbelievable to me the time and energy that he put into helping me obtain these particular tickets. And when I arrived in Shenzhen, I felt so welcome. Everyone was super friendly and welcoming. The concierge even went so far as to put concert posters in my room! I was so tired after the long flight from Newark.....I felt so far from home traveling alone....and yet I felt welcome - like I was in a place I belonged, familiar and with friends. Everyone seemed to know who I was...like they were expecting me! The hotel is ultra-modern, immaculate – beautiful from floor to ceiling. The room was so comfortable. Spectacular views from the 23rd floor, wonderful small details like a large umbrella ready to use in the closet, and a huge fluffy bed that made me feel like I was sleeping on a cloud. I would honestly consider returning to Shenzhen just to stay at this hotel. It was that enjoyable. A welcoming oasis for US travelers in China.
for Everyoneby Richard from Dayton, Nevada
A good unpretentious hotelPosted May 26, 2013
Pros: The bed was very comfortable. Buffet breakfast good.
Cons: small bathroom. slow elevator.
Location: not for from large shopping center, pretty good walk to subway.
Room was nice, clean, quiet, comfortable, and everything worked. Safe is too small for a laptop. Very good bed and pillows. Bathroom was a little small but clean and a good shower. Elevator was slow. Staff was helpful and friendly. Breakfast buffet was good.
Recommendedby A verified traveler
Posted Jan 28, 2013 on Hotels.com
for Business Travelersby A verified traveler from Orange County, CA
passable business hotel in ShenZhenPosted Jul 25, 2012
It's an OK business hotel, no frills, clean enough, and the staff are friendly
Recommendedby A verified traveler from Newburyport, Mass
Nice Business HotelPosted Mar 19, 2012 on Hotels.com
Friendly staff, nice Executive Club Lounge, comfortable rooms. Not much in the local neighborhood. Relatively close to the ferry. Would recommend it for a business traveler.
Recommendedby A verified traveler from Shenzhen, China
Lots of cheap stuff outside of the hotelPosted Sep 7, 2011 on Hotels.com
I would recommend this hotel if you need to be in that area..... Ok.. so it smells amazing when you walk into this hotel.. they copied the W and it smells great. The restaurants and lobby / bar areas are nice and clean. Everyone is friendly. Rooms are a decent size, bigger than the holiday inn at luohu. What i didnt like is supposedly this hotel is "new" ... well its not new.... it used to be something else im assuming... and it has the old stuff in the bathroom...the hair dryer was from 1980 and my scale in the bathroom was from 1970 probably. They could have redone the bathroom and updated it with new fixtures and countertops etc.... It was pretty clean though.... this one has no free breakfast like the luohu one.... they charge you for everything it seems.. and they try and get you to upgrade to a better room when you check in. Oh yeah and dry cleaning and laundry and food is OUTRAGEOUSLY priced for china... so you can walk out and there is a dry cleaner and many restaurants to choose from that are good.
Recommendedby Anthony from Houston, Texas
Cannot wait to come back.Bell boys were greatPosted May 1, 2011
Great and very friendly staff. No complaints at all. I plan to stay there for 2 weeks in October.Breakfast was great
Recommendedby A verified traveler from Utah
Good hotelPosted Apr 23, 2011