Front of property
Check availability

Reviews of Home Fond Hotel Nanshan

4 out of 5
Home Fond Hotel Nanshan
No.4096, Dongbin Road, Nanshan district, Shenzhen city, Shenzhen, Guangdong

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 110 reviews" "
Rating 8 - Good. 54 out of 110 reviews" "
Rating 6 - Okay. 15 out of 110 reviews" "
Rating 4 - Poor. 1 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019
Response from 934 on May 29, 2020
Dear guests, Thank you very much for choosing Hongfeng Hotel, maybe this is fate, let us have a beautiful encounter.

10/10 Excellent

darren, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel condition is good, stuff are courteous and friendly but the subway construction nearby cause some inconvenience.
Stayed 2 nights in Jul 2019
Response from 934 on May 29, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

2/10 Terrible

Nupur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
When we both poked the He hotel through Hotels.com, we were not informed that the pool is closed and that there is construction right outside the hotel. Due to this, we had issues, and when co fronted the hotel staff, they said they have written on their own website and it’s not their responsibility that Hotels.com didn’t inform us. Also, the room smelled of cigarette even though we had requested a non-smoking room. When asked about the spa, which was listed on Hotels.com as a special feature, the hotel management informed us that the spa service is not a part of their hotel and that any claims should be made directly to the spa hotel and not to the hotel. Overall, we were very disappointed.
Stayed 2 nights in Apr 2019

8/10 Good

Luca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good work travel choice
Good value for area. Clean and in decent condition. Good choice for business travel in a place getting more expensive
Stayed 2 nights in Sep 2018

8/10 Good

Micheal

Would come back
Happy with hotel and nice staff. Room was very nice and good choice at breakfast.
Stayed 2 nights in Aug 2018

10/10 Excellent

Spencer, Los Angeles CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience
Being this was my 1st time to China, I did not know what to expect. All of the hotel staff were accmidatindating and welcoming, never letting our language barrier interfere. Every one of them went out of their way to make me feel at home
Stayed 10 nights in Jun 2018
Response from 934 on May 27, 2020
Dear guests, it gives you the feeling of being at home. We are very honored and look forward to serving you next time.

8/10 Good

Rajat, New delhi

Liked: Cleanliness, staff & service
Only Nice location
Good points- 1. Location 2. Room size 3. Clean rooms 4. TV media content Dis-appointments- 1. Food 2. No English speaking staff 3. Bathroom accessories
Stayed 4 nights in May 2018
Response from 934 on May 27, 2020
Dear guest, I ’m sorry to bring you an unpleasant stay experience. The hotel will focus on improving your suggestions. I ’m very sorry. I hope you will feel our change next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Nanshan Recommended
Executive level room with desk and seating area in good sized room. Comfy bedding. Most importantly the bathroom was big and clean with good shower water pressure! Breakfast buffet included with Western and Asian selections.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, in the middle of nowhere
Need to cab everywhere. Otherwise, pleasant stay. Shenzhen isn't the most entertaining city anyway, so...
Response from 934 on May 29, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

8/10 Good

filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food
The only trouble with the hotel is the new metro being build after this is done this hotel value for the stay is very good since the metro will take you all over the Shenzhen area.

6/10 Okay

Verified traveler

Disliked: Cleanliness
need cleaner rooms
The room were not as clean as last time when I stayed. Internet was horrible, could hardly get anything done this time with that speed.

4/10 Poor

Robert, Tampa, Florida

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice hotel if you don't mind roaches
At first look, the hotel appears to be very nice and modern. The room was adequate, however did not appreciate the little critters running around the place. The staff did not offer to carry my bags. Also, I turned in some laundry which was not returned, so I went looking for it after two days and found the dirty laundry still in the bags stashed in a storeroom.
Response from 934 on May 29, 2020
Dear guests, after seeing your comments, we attach great importance to it and have ordered rectification. Regarding the problems you mentioned, we are also looking for the key to the problem! Sorry for the inconvenience, we will continue to improve!

6/10 Okay

Wilfred, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for staying but difficult in transport
In general, it is a pleasant stay. The taxi entrance is quite concealed and need to grab taxi at the road side. No Walking distance subway station is other drawn back

6/10 Okay

Verified traveler

Disliked: Staff & service
Home Fond stay
Front desk speaks very little English. Told 1 price for breakfast charged a higher price. Breakfast is bad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful and supportive. They will translate every to the best of their ability to ensure that guess does not get lost to include card to provide to taxi drivers let them know to drop you off at their location.
Response from 934 on May 29, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Overall Good

10/10 Excellent

sunny

Liked: Cleanliness, staff & service, room comfort
Nice
Very comfortable and spacious. Love the shower room.
Response from 934 on May 29, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

8/10 Good

Tom, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business traveller
Quality, clean, reasonably priced hotel. Nice location across street from a large ecological park which is great for running/walking. 25min walk to Nanhai Avenue (Starbucks, Walmart) Taxi ride to Sea World (tourist zone) is about 25 RMB. I would stay there again. When looking for a Taxi, wait by the parking gate where official taxis drop people off - I've heard that the private drivers who hang out by the hotel entrance charge much more.

6/10 Okay

EFE GOKCE, Istanbul, Turkey

Liked: Room comfort
Disliked: Property conditions & facilities
Expected
It was a short night stay. I have stayed at this hotel the second time. Hotel is a bit old however well maintained. It is a typical Chinese hotel. If you fancy european style and newish hotels, try something close to the Sea World area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The location is convenient. The condition of the hotel is clean and looks grand. The rooms are clean and comfortable. I have stay there twice and and this hotel has never fail my expectation. I have also received my clients in this hotel and all of them were very satisfied with the condition of this hotel. Overall, it's a fantastic hotel with reasonable rates.
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

8/10 Good

Chaz, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Comfortable large room. Dificult to find taxis and doorman does not help.
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

10/10 Excellent

Chaz, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Comfortable
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

8/10 Good

john, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient comfortable
quite nice. staff speaks some English. Breakfast (at 50 rmb) is a bit overpriced. coffee was cold. overall ok.
Response from 934 on May 28, 2020
Hello Dear Guest! Thank you very much for your stay and detailed comments. It is the same as your guests of our continuous care and supervision, can we continue to find problems in the work, get correct and continuous improvement. From your reviews, we regret to see that this stay failed to meet your expectations, and we apologize for the inconvenience. The hotel management attaches great importance and has made serious investigations and timely rectifications. Your tolerance and understanding are an inspiration and support for our work! Sincerely look forward to seeing you again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept
Have stayed there many times and always a good experience. A bit far from central Nanshan area though.
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

10/10 Excellent

Pier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

10/10 Excellent

Pen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

10/10 Excellent

Greg, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Great Location
Very affordable 4 Star Hotel. Great Service
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

8/10 Good

boon lin ngeo, new york city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
good hotel , nice gym, enjoyed the stay very much
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

10/10 Excellent

Jan, Reading , Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business trips
Great value for money, most staff speak english and are very helpfull. Hotel is very clean and rooms cleaned every morning. Used the gym again very clean and staff speak good english.
Response from 934 on May 28, 2020
Thank you for your pertinent comments to us. We apologize and regret for your unpleasant experience during your stay. Hotel management attaches great importance to the opinions of each guest, and we will further improve and improve our facilities and services. We sincerely look forward to your visit again.

10/10 Excellent

I love Travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business hotel
Reception Staff was helpful, friendly and nice. I felt welcomed. room was nice, standard room was ok, like any other hotel, Executive room was spacious and a nice working desk. Room was clean, except the shower place, the wall was a bit molded, need a good clean on it. The hotel situated in a residence area, u need to take Taxi to the nearest Metro station, cost you around or less than RMB 20. and if you are taking Metro from Lo Wu station, it is a 45 mins ride, which is quite far. But if you will spend ur trip around the hotel area, its a good hotel to stay.
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. We are honored to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

6/10 Okay

David, Shanghai, China

Beige
Furnished balconies? Spring Restaurant? Saint Restaurant? I saw none of these things. The sauna is part of the spa and use is not free to guests. Otherwise a perfectly serviceable Chinese style hotel. Pleasant enough...as long as you like brown and beige.
Response from 934 on May 28, 2020
Dear guests, I am very sorry to bring you an unpleasant experience. The hotel does not have a balcony and a terrace. The first floor is Hongfeng Seafood Restaurant (if you have a buffet breakfast, it is here to enjoy), the third floor Chunmanyuan Chinese Restaurant and the fifth floor The spas are subject to additional charges. Apologies again, we will improve the details of customer-related content.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice new hotel well priced
nice new hotel. price is very resonable , staff friendly, unfortunatly not well located for me near a station or ferry terminal
Response from 934 on May 28, 2020
Dear guest: Hello! Thank you for choosing Hongfeng Hotel. It is a great honor to serve you. The construction of the Hongfeng Hotel Metro in 2020 has been completed. The exit of E of Lilin Station of Metro Line 9 turns 30 meters directly back to the hotel door. All staff of the hotel look forward to your stay again!

10/10 Excellent

Mary K., Belleville, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Fond Hotel in Shen zhen
This hotel was absolutely beautiful!!! The room was tastefully appointed and extremely comfortable. We were only saddened that we had only one night to stay at this magnificent property before we returned to our home in Detroit, Michigan. The customer service was impeccable. The bell staff was extremely courteous. Excellent value for the price and I highly recommend this property.
Response from 934 on May 28, 2020
Dear guest: I am very glad that you had a wonderful holiday in the Home Fond Hotel in Shen zhen. Your review is the best recognition and inspiration for our service. Please continue to follow us and welcome you again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 934 on May 26, 2020
感谢您的好评，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务

8/10 Good

hoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from 934 on May 26, 2020
感谢您的好评，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务

6/10 Okay

EUNHA

Liked: Cleanliness
깔끔한 시설
주변이 시끄럽습니다
Stayed 2 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I need
Excellent
Stayed 1 night in Sep 2019
Response from 934 on May 26, 2020
感谢您的好评，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良好的商務住宿體驗
服務人員親切有禮，設施周全，床舖乾淨舒適
Stayed 3 nights in Aug 2019
Response from 934 on May 26, 2020
感谢您的好评，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from 934 on May 29, 2020
Dear guests, Thank you very much for choosing Hongfeng Hotel, maybe this is fate, let us have a beautiful encounter.

8/10 Good

Lap Sun Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鴻豐國際大酒店
經網上預訂，到店後發現酒店不能開發票，極不方便。
Stayed 1 night in Feb 2019
Response from A on Feb 20, 2019
尊贵的客人您好!鸿丰酒店全体员工真诚感谢您选择入住鸿丰大酒店并分享您的入住体验。您通过网络预订并提前支付房费，建议您联系订房网站开具所需发票。期待您的再次光临，祝君安康，生活愉快！

10/10 Excellent

Hsu-Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店分享
每次到深圳, 這間酒店是唯一選擇. 乾淨舒適隔音也還在水準之上. 唯一的缺點就是離地鐵站(南山)有一段距離.
Stayed 1 night in Jan 2019
Response from 深圳南山鸿丰大酒店 on Jan 31, 2019
尊贵的客人您好!鸿丰酒店全体员工真诚感谢您选择入住鸿丰大酒店并分享您的入住体验。酒店附近地铁站将于2019年下半年建成并使用，届时将方便您的出行。感谢您百忙当中抽空为我们留下宝贵意见，望在未来，我们有更多的机会能为您提供优质上乘的服务，期待您的再次光临。祝君安康，生活愉快!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滞在期間はちょうど中国の忘年会等の時期、夜になると子供たちはロビーに飛び回っていました。ホテルの人も何も言わなかったし、このような光景を見たら、仕事で疲れた人にとって、少し落ち着かないでしょう。カフェも朝食と同じところで、ゲストと話すのは微妙な気分です。
Stayed 8 nights in Jan 2019

10/10 Excellent

AnHsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有工程進行，比較多聲音，隔音做得唔好，近馬路十字路口多車聲。其它都沒有什麼不好的，房間可以，廁所浴室夠大，乾淨，
Stayed 2 nights in Jan 2019
Response from A on Feb 20, 2019
尊贵的客人您好!鸿丰酒店全体员工真诚感谢您选择入住鸿丰大酒店并分享您的入住体验。宾客的满意，即是酒店不断进步的源动力。我们会继续坚持用百分的努力，换取您的十分满意。酒店房间都有隔音设备，如仍有噪音，我们深感抱歉，酒店会加强对隔音条的检查，防止有松动处，影响隔音效果。感谢您百忙当中抽空为我们留下宝贵意见，望在未来，我们有更多的机会能为您提供优质上乘的服务，期待您的再次光临。祝君安康，生活愉快！南山鸿丰大酒店 销售部 谨启

6/10 Okay

KUKHOUN

Liked: Staff & service
조식은 아님
Stayed 2 nights in Dec 2018

8/10 Good

JYHHAUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can select it next time.
Everything is fine, beside breakfast is quite common.
Stayed 4 nights in Dec 2018