Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
40% of guests recommend
2.4 Room cleanliness
2.6 Service & staff
2.2 Room comfort
1.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Terrible, dirty and located in a densely populated area

Posted Nov 7, 2011
Terrible, dirty and located in a densely populated area
Comment from Hotel Management
Jun 29, 2013
hello! Thank you for choosing shenzhen lunisolar fashion business hotel and share your experience with us. The unpleasant experience for you we are very sorry! We also hope have a chance to make up for you at the same time, the moon and fashion hotel all staff welcome and look forward to your coming next time. Moon and fashion hotel is located in huaqiang north commercial center, peripheral complete convenient shopping, business and entertainment facilities, road route can be way to one-way street reaching YanNa road, adjacent to the south of the yan C export, new ridge D huaxin A2 exports, export, huaqiang road, huaqiang north exit B A export, is tourism and business travel you best choice. We will share your feedback with our team. Are looking forward to your coming again! .
Comment from Hotel Management
Jul 6, 2013
Dear guest: how are you? greeting come from orient fashion hotel shenzhen, Thank you for choosing our hotel and share your experience with us. The unpleasant experience for you we are very sorry! Glad to inform you of shenzhen orient fashion hotel has been renovated in 2012, according to the four-star standard must repair and reopened on November 13, 2012, Hotels are equipped with wireless network coverage area, a new food and beverage, accommodation, and meeting space、the new leadership and staff will bring you brand new experience. If you have any questions welcome contact 0755-61866118, do you have any problems during check-in, bedside telephone service center button can contact to the hotel front desk, our consistent commitment to ensure you a good night's sleep. Orient fashion hotel is located in huaqiang north commercial center, peripheral complete convenient shopping, business and entertainment facilities, large shopping business circle, such as the huaqiang north maoye, store, and women, the Forbidden City in the world. Road route can be way to one-way street reaching YanNa road, adjacent to the south of the yan C exports, huaxin A2 exit, B D new ridge exports, huaqiang road, huaqiang north, A export, is your tourism and traveling on business the best choice. You also will be happy to stay in our biggest harvest, we will meet again then we do better, for you and all guests with a more comfortable and more enjoyable experience. I will share your feedback with our team. Look forward to your visit again! . Thank you!
3 out of 5
by A verified traveler from California

Good location, but not my favorite

Posted Oct 28, 2011
The location was great, but the room was very dark and damp. The first night I think there was a rat in the ceiling running around and gnawing on things. Luckily, I did not hear it again after the first night. If I went back I think I would like to stay in a nicer place though.
Comment from Hotel Management
Jun 29, 2013
Dear guest: Thank you for choosing shenzhen riyue fashion hotel and share your experience with us. The unpleasant experience for you we are very sorry! Hotel has been renovated in 2012, according to the four-star standard decoration and opened on November 13, 2012. We will reflect your opinion to the management and take better measures, at the same time also will meet again then we do better, for you and all the guests to provide a more comfortable and more enjoyable experience. We will share your feedback with our team. Are looking forward to your coming again!
1 out of 5
by David from Peachtree City, GA

The worst hotel experience ever!!!

Posted Aug 1, 2011
In very brief, this hotel sells you all of your personal hygiene products, none complimentary but not only sells you that, they also sell you condoms, vibrators and other such items right on your nightstand. This is the dirtiest hotel I have ever had the displeasure of staying in. The carpet was torn up all over the room, the stench of smoke was intolerable... the worst, the worst, the worst!!!
Comment from Hotel Management
May 7, 2013 by selina, Hotel Management
Dear guest: how are you? greeting come from orient fashion hotel shenzhen, Thank you for choosing our hotel and share your experience with us. The unpleasant experience for you we are very sorry! Glad to inform you of shenzhen orient fashion hotel has been renovated in 2012, according to the four-star standard must repair and reopened on November 13, 2012, the new leadership and staff will bring you brand new experience. If you have any questions welcome contact 0755-61866118, do you have any problems during check-in, bedside telephone service center button can contact to the hotel front desk, our consistent commitment to ensure you a good night's sleep. Orient fashion hotel is located in huaqiang north commercial center, peripheral complete convenient shopping, business and entertainment facilities, large shopping business circle, such as the huaqiang north maoye, store, and women, the Forbidden City in the world. Road route can be way to one-way street reaching YanNa road, adjacent to the south of the yan C exports, huaxin A2 exit, B D new ridge exports, huaqiang road, huaqiang north, A export, is your tourism and traveling on business the best choice. You also will be happy to stay in our biggest harvest, we will meet again then we do better, for you and all guests with a more comfortable and more enjoyable experience. I will share your feedback with our team. Look forward to your visit again! . Thank you!
Comment from Hotel Management
Jul 6, 2013
Dear guest: how are you? greeting come from orient fashion hotel shenzhen, Thank you for choosing our hotel and share your experience with us. The unpleasant experience for you we are very sorry! Glad to inform you of shenzhen orient fashion hotel has been renovated in 2012, according to the four-star standard must repair and reopened on November 13, 2012, the new leadership and staff will bring you brand new experience. If you have any questions welcome contact 0755-61866118, do you have any problems during check-in, bedside telephone service center button can contact to the hotel front desk, our consistent commitment to ensure you a good night's sleep. Orient fashion hotel is located in huaqiang north commercial center, peripheral complete convenient shopping, business and entertainment facilities, large shopping business circle, such as the huaqiang north maoye, store, and women, the Forbidden City in the world. Road route can be way to one-way street reaching YanNa road, adjacent to the south of the yan C exports, huaxin A2 exit, B D new ridge exports, huaqiang road, huaqiang north, A export, is your tourism and traveling on business the best choice. You also will be happy to stay in our biggest harvest, we will meet again then we do better, for you and all guests with a more comfortable and more enjoyable experience. I will share your feedback with our team. Look forward to your visit again! . Thank you!
3 out of 5
Recommended
by A verified traveler from Canada

English for Tourists

Posted Jul 11, 2011 on Hotels.com
The phone number was not on the directions. The taxi driver could not find the place. Got off far away and ask for help from police & post office. Front desk staff speak NO ENGLISH. Carpets at entrance and elevator are old, dirty & smelly. Room was very good. Great value for money. Great location.
Comment from Hotel Management
Jul 6, 2013 by selina, Hotel Management
Dear guest: how are you? greeting come from orient fashion hotel shenzhen, Thank you for choosing our hotel and share your experience with us. The unpleasant experience for you we are very sorry! Glad to inform you of shenzhen orient fashion hotel has been renovated in 2012, according to the four-star standard must repair and reopened on November 13, 2012, the new leadership and staff will bring you brand new experience. If you have any questions welcome contact 0755-61866118, do you have any problems during check-in, bedside telephone service center button can contact to the hotel front desk, our consistent commitment to ensure you a good night's sleep. Orient fashion hotel is located in huaqiang north commercial center, peripheral complete convenient shopping, business and entertainment facilities, large shopping business circle, such as the huaqiang north maoye, store, and women, the Forbidden City in the world. Road route can be way to one-way street reaching YanNa road, adjacent to the south of the yan C exports, huaxin A2 exit, B D new ridge exports, huaqiang road, huaqiang north, A export, is your tourism and traveling on business the best choice. You also will be happy to stay in our biggest harvest, we will meet again then we do better, for you and all guests with a more comfortable and more enjoyable experience. I will share your feedback with our team. Look forward to your visit again! . Thank you!
2 out of 5
Recommended
by A verified traveler from Ecuador, Vilcabamba

Hotel not bad, once I found it

Posted Jun 8, 2011 on Hotels.com
It took me about 5 hours to get from the subway terminal to the hotel. The first problem is that the maps provided on the Hotels.com website were completely wrong. The location they pointed to was about 2 km from the actual hotel. A second related problem is that the photograph of this hotel from the website showed a building which turned out to be totally unrelated to the actual hotel. Third, when I printed out the hotel address, there was neither street number nor telephone number, so I could not phone them, and neither could my taxi driver. Fourth, the Chinese name of the hotel, which turns out to be “Sun Moon”, has absolutely nothing to do with the English name, so no one reading the English name could possibly deduce which hotel it was actually referring to. The only way I was able to actually find the hotel was by going to an electrical appliance store and enlisting the help of some of the clerks to do a search on “Orient Fashion Hotel” in Chinese, which eventually revealed the actual name and location of the hotel. When I finally got to the hotel, it had none of the expansiveness that was apparent in the photos, though the one level of this 6 floor building with the rooms has quite a lot of rooms. The carpeted floors are in need of cleaning, and this causes some problems with odor. The lobby tends to have a lot of mosquitoes, which congregate by the very uncomfortable couches and attack your ankles. It did not seem to me that the desk personnel spoke much English, but the manager of the hotel on the 4th floor was very friendly and anxious to be of service. Please do take the time to have a “hot pot” dinner there—it is delicious and very inexpensive, and the restaurant, which is unrelated to the hotel in which it is located, is in need of the business! Contrary to what the website indicated, breakfast was not available in the hotel for any price. There are plenty of food shops and restaurants around the street, however. The rooms are quite large, especially compared to a Hong Kong hotel room. My bathroom in this hotel was as big as my entire Hong Kong hotel room. The room was clean, but the carpet had cigarette burn marks in several places. The beds were fairly comfortable. The electricity, including the outlets and air conditioning, are activated only by putting your RFID room card-key into an outlet. This means that if you need to run to the office on the first floor for any reason, or to get something to drink at the restaurant, by the time you get back your computer will have shut itself off. Whenever the electricity was turned on, the fan was quite loud. Fan speed could be reduced, but the room was generally too cold, even with the outside temperature very hot and humid and the air conditioner set at 30 degrees. At night the comforter was plenty warm, in spite of the cold room. The bathroom appeared modern, with fancy curved glass wall separating it from the main room, but seemed to lack maintenance. It was always kept quite clean. Toilet was Western style and quite adequate. The shower had some fancy plumbing, but never had warm water, only cold and not so cold. I had really anticipated warming up with a hot shower after a cold room, but no such luck. So the showers were quick splashes with cold water in a frigid room, and then after leaving the hotel, I was quickly soaked with sweat. Light switches for the bathroom were eventually found behind the open bathroom door. The sink was a modern bowl-on-a-shelf version with adequate plumbing except for no warm water. All in all, it looked as if it had been designed by adequate designers, but built with shoddy materials and poorly maintained. Wired computer access is available in the rooms. It did not appear that WIFI was available anywhere in the hotel. Instructions for connecting to the Internet were printed in the room, but did not appear to have much relation to what was actually needed in order to log in to their ISP. The code for the ISP was glued to a table in the room, and appears to be different for each room. There is only Chinese on this notice, so I ignored it. Telephone service was frustrating. At first, my phone had no sound, but the phone set was quickly replaced. Then, no phone service was available. After I complained about that, I got local service, but could not call Hong Kong, though I did receive phone calls. Eventually, I went out and purchased a local phone SIM, and then a phone to go along with the SIM, as it seemed to not work with my other phones. The price was very good, the location about 3 blocks from a major electronics shopping area. I would consider staying there again if travelling on an extreme budget, now that I understand many of the frustrating parts.
Comment from Hotel Management
Jul 6, 2013 by selina, Hotel Management
Dear guest: how are you? greeting come from orient fashion hotel shenzhen, Thank you for choosing our hotel and share your experience with us. The unpleasant experience for you we are very sorry! Glad to inform you of shenzhen orient fashion hotel has been renovated in 2012, according to the four-star standard must repair and reopened on November 13, 2012, the new leadership and staff will bring you brand new experience. If you have any questions welcome contact 0755-61866118, do you have any problems during check-in, bedside telephone service center button can contact to the hotel front desk, our consistent commitment to ensure you a good night's sleep. Orient fashion hotel is located in huaqiang north commercial center, peripheral complete convenient shopping, business and entertainment facilities, large shopping business circle, such as the huaqiang north maoye, store, and women, the Forbidden City in the world. Road route can be way to one-way street reaching YanNa road, adjacent to the south of the yan C exports, huaxin A2 exit, B D new ridge exports, huaqiang road, huaqiang north, A export, is your tourism and traveling on business the best choice. You also will be happy to stay in our biggest harvest, we will meet again then we do better, for you and all guests with a more comfortable and more enjoyable experience. I will share your feedback with our team. Look forward to your visit again! . Thank you!