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Reviews of Seaview Gleetour Hotel Shenzhen - East Wing Building

4 out of 5
Seaview Gleetour Hotel Shenzhen - East Wing Building
3-5 Guangqiao Street, Overseas China Town, Shenzhen, Guangdong

Reviews

8.0

Very Good

Rating 10 - Excellent. 109 out of 477 reviews" "
Rating 8 - Good. 272 out of 477 reviews" "
Rating 6 - Okay. 67 out of 477 reviews" "
Rating 4 - Poor. 24 out of 477 reviews" "
Rating 2 - Terrible. 5 out of 477 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

MuMu

Business traveler
Liked: Staff & service
Internet, phone, hot water was not working. English speaking staff not available
Stayed 1 night in Mar 2024

10/10 Excellent

Nitzan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovation with a very helpful team
The hotel is currently under renovation. Most of the facilities has been modified due to the following. As a result the hotel is missing the gym, restaurant etc... My initial room suffered from bad AC and poor internet connectivity. After failure to fix the AC the hotel team decided to upgrade me to a better room. The new room was excellent. I've enjoyed the remaining 5 nights a lot. Note- the hotel's breakfast is served in a temporary location in 5th floor. That breakfast is okay but not similar to the fabulous breakfast usually been served by that hotel. I hope the renovation will end before my next stay in that hotel. OCT Town is really cool place with clean air, a lot of green area and dinning places. It is very convenient for running or walking.
Stayed 4 nights in May 2023

10/10 Excellent

Bo

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay
The lift is too slow. Please put the middle one in good order.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
One the main guest elevators is being upgraded. This caused severe delays during morning peak hours!
Stayed 1 night in Nov 2019

8/10 Good

Nitzan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The new wing condition is fine, The old wing might need some update. It is very obvious when you travel between the two building. The stuff was great and breakfast was excellent.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Good location. Staff doesn't speak the best English but they try to help and are friendly. They were doing a lot of renovations while I was there, so it was quite noisy. Breakfast was good.
Stayed 6 nights in Oct 2019

6/10 Okay

BR

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
+ good location, nice room - a bit noisy in the morning
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, fine good. Only wish people spoke better English and that internet worked. Yes, worst internet connection ever.
Stayed 6 nights in Oct 2019

10/10 Excellent

Tim, Bostom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so easy to get to. We booked it because it was close to the metro. We didn’t realize how close. It is across the street from the metro entrance. Wonderfully convenient.
Stayed 1 night in Oct 2019

10/10 Excellent

Jonathan, Singapore

Business traveler
Liked: Cleanliness, staff & service
Good location and service. Very convenient to take the metro from the airport to the hotel.
Stayed 3 nights in Sep 2019

8/10 Good

oi chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Pleasant enough hotel, but needs a refurbishment, and more areas to sit and relax.
Stayed 14 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
The Seaview hotel is in a very good location in Shenzhen with a metro station right outside. It is also only 30 minutes from Shenzhen international airport by taxi depending on traffic.
Stayed 4 nights in Jun 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Wi-Fi
This hotel has very poor Wi-Fi. Wi-Fi in China remains a problem for US business travelers.
Stayed 5 nights in Jun 2019

2/10 Terrible

shao wen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room information mismatch....confuse
there is only one bed instead of double superior......, I guess it title 'double superior--room only' may imply some trick in it, and it is labeled as breakfast included but it does not in fact, I also have screen captured before I made reservation, upload to this thread
Stayed 1 night in Jun 2019

10/10 Excellent

Nitzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel in good area
Excellent hotel locate close to main transportation. Easy access to and from Baooan district. Great breakfast. The hotel need a all update. OCT is very nice area with many restaurants and movie theater around.
Stayed 5 nights in May 2019

6/10 Okay

Thomas

Disliked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good view, quiet neighborhood, friendly staff. Overall nice experience.
Stayed 1 night in Apr 2019
Response from h on Apr 8, 2019
Thank you for choosing our hotel and look forward to your stay again!

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
room was very small. Staff were not friendly. TV remote battery was not good.
Stayed 2 nights in Mar 2019
Response from h on Apr 1, 2019
Thank you for choosing us. We will strengthen our service training. We are very sorry for your bad experience. We look forward to your attention.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Seaview hotel many times since 2006. Back then it was quite a decent hotel and the service was good, but now it is very clearly showing its age and desperately in need of renovations. The staff are still helpful, although their English language skills have declined. The rooms are now very worn and the carpets are quite dirty.
Stayed 4 nights in Mar 2019
Response from HUANG on Mar 11, 2019
Thank you for your attention and support to our hotel. We will update the hotel facilities and equipment in the near future. We believe that the quality will be better and better in the future. We look forward to your continued support.

4/10 Poor

Husin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Experience
book for 2 peoples but breakfast only for 1 .... why?
Stayed 1 night in Jan 2019
Response from margot huang on Jan 24, 2019
Thank you for your support to the Seaview gleetour Hotel in Shenzhen. Our price includes one breakfast, two breakfast, or no breakfast. You can choose when you buy it, or you can buy it extra at the front desk of the hotel. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from margot huang on Jan 24, 2019
感谢您对我们酒店的支持与好评，期待您的再次光临。

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the location. I dislike the check in, nobody helps with the laugage. In addition they publish shuttle between hotel and airport, is not true.
Stayed 1 night in Jan 2019
Response from MARGOT HUANG on Jan 22, 2019
Hello, I'm glad you chose our hotel. We will strengthen our service quality and look forward to your coming again.

6/10 Okay

Kelvin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
bathroom without flexible shower hose. Room sound prove need to improve
Stayed 2 nights in Dec 2018
Response from huang on Jan 8, 2019
Thank you for your valuable advice. We will try to make progress.

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful area and I had been here few times already.
Stayed 2 nights in Dec 2018
Response from huang on Jan 8, 2019
Thank you for your support to our hotel. We will do better and better. Looking forward to your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I have been staying at the Seaview Hotel for the last 10+ years. Although the hotel has had better days and is need of some clean-up, it is in a good and very safe location and still provides good value.
Stayed 8 nights in Dec 2018
Response from huang on Jan 8, 2019
Thank you for your support to our hotel. We will do better and better. Looking forward to your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from huang on Jan 8, 2019
Thank you for your support to our hotel. Looking forward to your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet in the evening that is very important to me.
Stayed 11 nights in Nov 2018
Response from huang on Jan 8, 2019
Thank you for your support to our hotel. Looking forward to your next visit.

8/10 Good

LC

Liked: Cleanliness, property conditions & facilities, room comfort
Room facing sea view😊. Overall exerience good. Will go back again.
Stayed 6 nights in Nov 2018
Response from huang on Jan 8, 2019
Thank you for your support to our hotel. We will do better and better. Looking forward to your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018
Response from huang on Jan 8, 2019
Thank you for your support to our hotel. We will do better and better. Looking forward to your next visit.

10/10 Excellent

Trudy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel does not provide transportation from Airport. As your standard verbiage states. They suggested taking a taxi which is 80-95 RMB. Since it is in China there is no way to confirm or contact hotel until you are in China without a China phone. which we were unable to acquire. This picture doesn't do it justice. A better one would be the grand entrance with the circular driveway with water fountain and the grand staircase as you enter. Great location for tourist.
Stayed 3 nights in Nov 2018
Response from huang on Jan 8, 2019
Thank you for your support to the Haijing Jiatuo Hotel in Shenzhen. We will be getting better and better to make your stay relaxing and enjoyable. We look forward to seeing you again.

8/10 Good

CHONG J

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service and convenient location with metro station close by.
Stayed 5 nights in Sep 2018

6/10 Okay

Chris, London

Liked: Cleanliness, staff & service, room comfort
Good value but breakfast finishes too early
Hotel is good value for Shenzhen all the comforts you would expect for a very reasonable price. The only thing that lets the place down is breakfast finishes at 10am. I arrived at 10:01 and the staff cleared everything away like a precise military exercise, not a croissant to be seen by 10:05!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

It is conveniently located next to a subway station. Decent rooms and service.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
Comfortable, clean, quiet. Few minute taxi ride (probably walkable) to 創意文化區 and 5-10 min taxi ride to 歡樂海岸。 Super close to subway station.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality seems going worse or getting cheap.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Room is not so spacious, but the location is quite convenient.

8/10 Good

Sadiksha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ghani, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel conveniently situated
Nice hotel conveniently situated to shops, restaurants, bars, metro and attractions. Rooms clean and reasonable size. Breakfast is good. Staff are quite helpful.
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Nice location in Shenzhen. Good budget hotel for business. Very close to subway station
Stayed 1 night in Apr 2018

8/10 Good

Nitzan

Liked: Staff & service, property conditions & facilities, room comfort
Good location and fair price
The hotel is located in OCT, very close to the metro station and near Windows of the world. The area is very nice. The hotel condition is not the best especially the bathroom. I strongly suggest the management to improve on that point. Breakfast is excellent with a good variety of food styles.

10/10 Excellent

Eva, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location!!
The location is excellent, surrounded by greenery and big theme parks and big avenues, 4 mins from the metro. 10 min walk to a huge upmarket shopping centre which is opposite another big theme park - Windows of the World. Absolutely loved our stay, will be back!!
Stayed 2 nights in Jan 2018

10/10 Excellent

CHONG J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

6/10 Okay

MuMu, dallas tx

Very poor reliability of internet.
Convenient for metro travelers. Breakfast is good. But after few days it is boring. They don’t change the menus. Buy breakfast when you book it. It is much cheaper that way. Internet is not reliable. Often it does not connect. rooms are clean but small. Beds are harder compared to US hotels
Stayed 4 nights in Dec 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation or business hotel
hotel is in the best area you could ask for on a stay. The hotel itself was very nice and comfortable. I had great internet and had everything i needed within walking distance. The family would also love it as it is in the main tourist area.
Stayed 1 night in Nov 2017

8/10 Good

Mark, HK

Liked: Cleanliness, room comfort
The location is excellent (next to OCT station) and many restaurant nearby. The hotel price is reasonable. It is highly recommended.
Stayed 2 nights in Nov 2017