Front of property

Reviews of Shanshui Trends Hotel North Huaqiang

4 out of 5
Shanshui Trends Hotel North Huaqiang
No. 1 North Huafa Road, Futian District, Shenzhen, Guangdong

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 315 reviews" "
Rating 8 - Good. 154 out of 315 reviews" "
Rating 6 - Okay. 75 out of 315 reviews" "
Rating 4 - Poor. 23 out of 315 reviews" "
Rating 2 - Terrible. 16 out of 315 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SUBRAMANI

Business traveler, Traveled with partner
Property is beautifully spotted. Clean rooms. Breakfast not suitable for indians. Over all very good stay.
Stayed 3 nights in Dec 2023
Response from marry on Jan 9, 2024
Thank you very much for your affirmation and praise. Welcome to visit again next time

8/10 Good

MAN WAH RINA

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice property for business trips
Stayed 3 nights in Jun 2023

8/10 Good

Wong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, local is good many MRT exit. Breakfast is worse and all food are very cold
Stayed 4 nights in Dec 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & pleasant stay
Clean and comfortable bed. Check-in and check-out was hassle-free.
Stayed 1 night in Jul 2019
Response from Keith on Jul 14, 2019
Dear guests, Hello! Thank you very much for your stay and detailed comments. It is the constant concern and supervision of our guests like you that will enable us to constantly find problems in our work, get correction and progress

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Keith on Jul 14, 2019
Dear guests, Hello! Thank you very much for your stay Welcome to visit again and wish you a happy life!

8/10 Good

Soon Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please improve on lobby access to the main road
Bicycles were blocking the entrance of the lobby. No cars were able to drive in. I had to carry my luggages and walk a distance before getting to the lobby. It’s inconvenient for the guests and it should be rectify.
Stayed 3 nights in Jun 2019
Response from perry on Jun 27, 2019
Dear guests, Hello! Thank you very much for your stay and detailed comments. It is the constant concern and supervision of our guests like you that will enable us to constantly find problems in our work, get correction and progress. From your comments, we are very sorry to see that this stay did not meet your expectations, we are sorry. As for the questions you mentioned, our hotel management takes them very seriously and has made serious investigations and timely rectification. Your tolerance and understanding is an inspiration and support for our work! Sincerely look forward to your visit again!

8/10 Good

JOSH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from perry on Mar 14, 2019
尊敬的顾客:您好!非常感谢您选择入住我们山水时尚酒店华强北店并分享您的入住感受!我们致力于为您提供亲切周到的入住体验,真诚地期待您的再次光临!

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from perry on Mar 9, 2019
尊敬的客人:您好!感谢您入住山水时尚酒店深圳华强北店!感谢您对我们工作的认可和理解,有了您的鼓励相信我们会做的更好,也期待着您的再次光临!

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from a on Jan 28, 2019
非常感谢您选择下榻山水时尚酒店(华强北店)。我店位置处于深圳华强北电子商业区,亚洲电子第一街,电子产品一应俱全,周边还有大型商场茂业百货、沃尔玛超市场;我们酒店共有各类风格房间197间,装修是简约时尚风格,是一家以“创意、品味、超值”为经营理念的四星级连锁商务酒店;期待您的再次光临!

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Recommended
Good location, near to metro station, a lot of cheap and nice food surrounding the hotel
Stayed 3 nights in Jan 2019
Response from a on Jan 14, 2019
Thank you very much for choosing to stay at the Mountain Fashion Hotel(Huaqiang North). Our shop is located in Shenzhen Huaqiangbei Electronic Business District. The hotel has a total of 197 rooms of various styles. The decoration is a simple fashion style. It is a four-star chain business hotel with "creativity, taste, and value" as its business philosophy. "Customer satisfaction" is the common pursuit of all employees. For breakfast, we serve more than 20 nutritious breakfasts each day, with different dishes for different seasons, seasonal dishes and fruits. I look forward to seeing you again!

6/10 Okay

Glen, Brisbane, Australia

Traveled with family
Disliked: Property conditions & facilities
Very ordinary hotel, breakfast offered very limited Western options. Proximity to railway stations and tech markets are the main features I’d recommend as a positive. Limited English spoken by staff. Good WiFi but of course it’s behind the Great Firewall so no Google or Facebook etc. Cheap and perfunctory hotel.
Stayed 3 nights in Dec 2018
Response from 1 on Dec 24, 2018
非常感谢您选择下榻山水时尚酒店(华强北店)。我店位置处于深圳华强北电子商业区,酒店共有各类风格房间197间,装修是简约时尚风格,是一家以“创意、品味、超值”为经营理念的四星级连锁商务酒店;“客户的满意度”是全体员工的共同追求。我们早餐,每天提供二十几款不同品种的营养早餐,针对不同季节推出不同菜式,推出应季菜式及水果;期待您的再次光临!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is nice and clean
Stayed 3 nights in Sep 2018
Response from perry on Oct 2, 2018
Thank you very much for choosing to stay at the Mountain Fashion Hotel(Huaqiang North). Our shop is located in Shenzhen Huaqiang North Electronic Business District, Asia Electronics First Street, electronic products are all available, there are large shopping malls Maoye Department Store, Walmart Super Market; Our hotel has a total of 197 rooms of various styles. The decoration is a simple fashion style. It is a four-star chain business hotel with "creativity, taste, and value" as its business philosophy. For our breakfast, there are more than 20 different types of nutritious breakfast served daily, with different dishes for different seasons. I look forward to seeing you again!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience is meet up with a super helpful Security Guard by the names " Sky " that help to boot the hotel . My husband & myself feel that he need to be mention .
Stayed 4 nights in Jul 2018
Response from perry on Aug 9, 2018
感谢您分享的入住体验,十分感谢您花费宝贵的时间为酒店留下珍贵的点评,您对酒店的赞美,代表酒店向您表示感谢和承诺,我们一定再接再厉,更加努力提升酒店的服务和品质,谢谢您对我们的支持,期待与您再次相约山水时尚酒店(华强北店)

6/10 Okay

Victoria, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty dated and old. Not the best value for money. Breakfast is terrible. But as clean as they can get it, and everything is sufficient for the average business traveler.
Stayed 2 nights in Jul 2018
Response from perry on Jul 23, 2018
Thank you for choosing our Shenzhen CYTS Shanshui Hotel Limited by Share Ltd Huaqiang North shop, also thank you to let us know your true feelings. We apologize for the failure to bring you a perfect stay. As a result of the large exhibition, all hotels in the surrounding will be raised by price, hoping to get your understanding! Thank you once again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location
Good location but the Breakfast is normal. Staff are friendly. Keep it up!
Stayed 1 night in Jun 2018
Response from perry on Jul 16, 2018
Distinguished guests: Thank you for choosing Shanshui Trends Hotel. I am very honored to serve you. I am very sorry for the inconvenience we have brought to you during the stay. Thank you for your valuable advice. We know this is our greatest care and help. We will seriously study and solve it and give us a correct mistake. Once again, I apologize to you and look forward to your stay again.

8/10 Good

Desmond, Singapore

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2018
Response from perry on Dec 11, 2018
Distinguished guests: Thank you for choosing Shanshui Trends Hotel. I am very honored to serve you. I am very sorry for the inconvenience we have brought to you during the stay. Thank you for your valuable advice. We know this is our greatest care and help. We will seriously study and solve it and give us a correct mistake. Once again, I apologize to you and look forward to your stay again.

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from a on Apr 3, 2018
a

6/10 Okay

d, toronto

non-smoking rooms are nonexistent
reception was honest and upfront when I asked about a non-smoking room- no such rooms in the hotel. quite possible none in any hotel at this price point and age in the entire city of Shenzhen. was quickly assigned a room on checkin but the room wasn't cleaned yet, was quickly assigned another. would have been nice to been told that there was a laundry available. location is convenient as far as the subway is concerned and malls plus the closest (Futian) entry point to Hong Kong is likely the quickest and smoothest (almost felt like I was not travelling in China where people normally push and shove and try to cut infront of you). located in area for what seems to be a major hub for buyers and sellers of electronics
Stayed 2 nights in Mar 2018
Response from mm on Mar 27, 2018
Honorable guest, Hello! Thank you for taking the time out of the Shanshui Trends Hotel (Huaqiang North store) for sincere comments. In zero wait, a hosting service, called the car the morning call service, we are committed to let you have the best experience in the whole hotel. Thank you again for your great love for our hotel. We look forward to your visit again!

8/10 Good

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from 小星星 on Feb 2, 2018
Heard you praised me so, people are shy, I will be feeling a little proud, 1) I shop located in Shenzhen Huaqiang North Electronic Business District, the hotel has 197 rooms of various styles, the decoration is simple fashion style, is a "creative, taste, value" for the four star Traders Hotel chain business philosophy; "customer satisfaction" is the common pursuit of all employees. 2) since January 1, 2014, our shop has launched a "zero - second check - out" service for the members and business customers and has cancelled the charge for the toiletries in the room. 3) Metro Line 1 to Huaqiang station A export; line 2 line Huaqiang North Station B export, Yan Nan station C export and multiple bus can arrive. Also welcome you to go home and look!

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raw Sewage stench in the room woke me up
I've noticed some good reviews. I can absolutely say my experience was terrible. The wi-fi mostly didn't work. I hung some clothes on the curtain rod to dry and it came out of the wall but the worst part was being woken up at 6:00 with the extreme stench of raw sewage. I had booked for two nights but had to leave immediately as I felt so sick. I asked to talk to a manger about the refund for the second night. I didn't get it nor did a manager talk to me. I also tried to collect the refund from Hotels.com and they refused as well. DON'T STAY HERE! Alvin was the door man who was the only bright spot in the hotel. He went above and beyond the call of duty to help me and he is the only one in the hotel that speaks English. Breakfast was good but felt sick due to the AWFUL smell in my room. Even the maid was yelling at the washing machine while I was waiting for my clothes. DON'T STAY HERE!
Stayed 2 nights in Aug 2017
Thank you for taking the time to a detailed description of your stay experience, let us know the hotel room for improvement! We apologize for the failure to bring you a perfect occupancy experience. But please believe that the hotel is very attentively and wants to help customers solve problems. Providing guests with the best environment and high quality service is the pursuit and efforts of the hotel. With regard to the questions you mentioned, we will improve our hotel as soon as possible. We look forward to seeing the results of our improvement next time.

6/10 Okay

Charles

Liked: Cleanliness
Stayed 1 night in Nov 2017
Dear guests: Thank you very much for the hotel's support and love, I shop located in Shenzhen Huaqiang North Electronic Business District, the hotel has 197 rooms of various styles, the decoration is simple fashion style, is a "creative, taste, value" for the business philosophy of the four star Traders Hotel chain; "your satisfaction hotel staff is the biggest motivation. The late hotel will unregularly launch a series of preferential activities. Please remember to look forward to your stay again, and wish you a good health and a smooth work

4/10 Poor

ernesto

Disliked: Cleanliness, property conditions & facilities, room comfort
Not going back
Even though I had a non smoking room. The room stenched of cigarette smoke. I was waking up with a sore through every morning.
Stayed 5 nights in Oct 2017
Thank you for taking the time to a detailed description of your stay experience, let us know the hotel room for improvement! We apologize for having failed to bring you a perfect check-in experience. But please believe that the hotel is very seriously and want to help customers solve the problem, to provide customers with the ultimate welcoming environment and high quality service is the hotel has been the pursuit and efforts. As for the question you mentioned, there is a parking lot in Jinhua behind the hotel. We don't let you know that we are sorry. We look forward to your next stay and see what we have improved

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
smoking smell in room is terrible even we did not smoke, some guys in other room smoke too much and open their door then effect to the another room. the hotel should not allow smoking in room, i can not sleep well and very upset.
Stayed 4 nights in Oct 2017
Thank you for taking the time to a detailed description of your stay experience, let us know the hotel room for improvement! We apologize for having failed to bring you a perfect check-in experience. But please believe that the hotel is very seriously and want to help customers solve the problem, to provide customers with the ultimate welcoming environment and high quality service is the hotel has been the pursuit and efforts. As for the question you mentioned, there is a parking lot in Jinhua behind the hotel. We don't let you know that we are sorry. We look forward to your next stay and see what we have improved

8/10 Good

supakit

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017
Thank you for sharing your experience, thank you very much for spending precious time left precious comments for the hotel, the hotel you praise, thank you on behalf of the hotel and we must redouble their efforts and commitment, and strive to improve the service quality of the hotel and, thank you for your support to us, looking forward to meet with you again (Shanshui Trends Hotel Huaqiang North store).

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping for gadgets
Good as a base for shopping at Huaqiang area.
Stayed 3 nights in Sep 2017
Thank you for sharing your experience, thank you very much for spending precious time left precious comments for the hotel, the hotel you praise, thank you on behalf of the hotel and we must redouble their efforts and commitment, and strive to improve the service quality of the hotel and, thank you for your support to us, looking forward to meet with you again (Shanshui Trends Hotel Huaqiang North store).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed few times, good experience
Great hotel for the price. Friendly and helpful staff. The guy spoke good English and was very accommodating. Convenient overall

8/10 Good

Michael Cheng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and the Hotel staff very helpful.
I will stay on this hotel when I'm in Shenzhen. Because is very convenience to shop the mobile phone accessories just a walking distance.
Response from 小星星 小月亮 on Mar 20, 2017
Thank you very much for your comments, your trust and support is our biggest motivation, look forward to your next stay!

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is on very good location, very near to the electronic markets. The room rates is very good. The hotel condition is also ok. Breakfast is ok for european people. The room carpets can be better maintenanced. Maybe is not so bad idea to add more english TV channels, at the moment there is only CGTV. Hotel stuff is very helpful and obliging.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
So so
So so

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
So so
So so

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

daniel

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
Pleasant, hotel staff are very helpful, housekeeping are also good but they do not understand the concept of " clean " as we may but overall pretty good hotel that offers an awesome free breakfast. I would recommend this hotel and will certainly stay there during my next visit. Good value.
Response from General Manager on Mar 14, 2017
Thank you for choosing our Shenzhen CYTS Shanshui Hotel Limited by Share Ltd Huaqiang North shop, also thank you to let us know your true feelings. We apologize for the failure to bring you a perfect stay. hoping to get your understanding! Thank you once again!

8/10 Good

Peter W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Great Hotel! really good position close to all the technical markets and close to the Metro. Many of the staff can speak English, some very well. The breakfast was different, but its a hotel in China so only to be expected. Its not exactly where google maps thinks it is. We checked in then went out and had problems finding the hotel again, we left the paperwork with the address on it in our room and there is no address on the hotel key. I ended up phoning the UK to find out the address
Response from General Manager on Mar 14, 2017
Thank you for staying at the Shanshui Trends Hotel (Huaqiang North store), also thank you for your review. Our hotel staff will continue to work hard to achieve better service to customers, you are welcome to stay next time!

8/10 Good

Venkatesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all stay was good. I would also suggest you to offer more choices for especially vegetarian breakfast would be very nice. Refilling of breakfast should be in time most of the time get delayed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sulalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Very Convenient stay
It was a nice stay at Shanshui Trends, Rather a perfect stay, Sumptuous Breakfast, Centrally Located in Huaqiang Bei Area, Well connected with Metro to Airport, Shekou Boat Station, Lohu. A walking distance from Hualin Building ( A cheapest solution for going to airport (RMB 20 by 330 Bus). Overall a good stay...

8/10 Good

Mun Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel in Futian district.
Hotel right in the middle of Futian district wholesale malls for electronics accessories. Walking distance to the main commercial area of the Futian district. Plenty of food around. Breakfast is good, with large variety of choices. Wifi good. Between 2 subway lines/station - easily accessible.

4/10 Poor

Dan, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but Smoky Rooms
I am allergic to smokes, I had to change my room 3 times and eventually change the hotel. Other than the smoker and smoke issues, the hotel is in a very good location, friendly staff and great price.

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hiroo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. But the map on hotel.com is wrong so be
Purpose was to visit the electronic district. this was right in that area. Convenient, nice, and compared to the room I had in HKG, its a bargain. One note; the map on Hotel.com is completely wrong. Not even close. You should get the location in Baidu map.

8/10 Good

Andrew, Canada

Liked: Staff & service, room comfort
Great Value, Friendly Staff.
Canadian guy with limited mandarin... Excellent hotel rate for Futian district. Located in heart of electronic market district. Nearby Subway/MTR on orange line(2). Convenient for travel to nearby areas (Nanshan, Baoan, Longgang). Plenty of nearby restaurants and shopping. Not far from other key locations in Futian district. Breakfast was great. Would stay again for same/similar rate.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Try to Avoid as its Busiest Location
It an old Hotel right in the City Centre of Electronic Market. Very busy outside all time to commute from one place to another. Reception was not greatly welcoming except Miya who can speak English. Breakfast was good compare to other Chinese Hotels.

2/10 Terrible

Gary, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin another place to stay!
This hotel was aweful. No one could speak English. I booked through Hotels.com and the hotel front desk messed up my credit card payment and called me repeatedly from 10pm-12am to come pay for my room when it was already paid in full. I had to get out of bed, get dressed, go show then my confirmation sheet, which I still could not communicate that I had paid it and so my wife had to call an agent from the US to get it all straightneed out before I checked out at 7am to catch my flight. The towels were worn, hotel was run down, find another place to stay!

8/10 Good

Guennadi, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Shenzhen
Good: - price/quality ratio. - location, especially for people interested in electronics. - breakfast - internet - front desk speaks English 10 min walk to the nearby metro (subway) station. A lot of good restaurants nearby