Room type

Standard Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

3.5-star Shenzhen hotel in Luohu - Downtown Shenzhen with full-service spa

Location

Located in Luohu - Downtown Shenzhen, this spa hotel is 0.4 mi (0.7 km) from International Foreign Trade Center and 1.5 mi (2.5 km) from Shenzhen Museum. Shun Hing Square and Luohu Commercial City are also within 1 mi (2 km).

Hotel Features

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, a coffee shop/café, a sauna, and a steam room are onsite.

Room Amenities

All 145 soundproofed rooms feature free wired Internet and Tempur-Pedic beds. Guests will appreciate conveniences like sofa beds and refrigerators, while LCD TVs with satellite channels and DVD players provide a bit of entertainment.

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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shenzhen Kaili Hotel features a sauna and a steam room. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 3.5-star property consist of a business center, limo/town car service, and a meeting room. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. An area shuttle and a train station pick-up service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Shenzhen Kaili Hotel is a smoke-free property.

  • Free WiFi
  • Restaurant
  • Full-service spa
  • Turkish bath/Hammam
  • Bar/lounge
  • Coffee shop or café
  • Supervised childcare/activities
  • Sauna
  • Steam room
  • Free area shuttle
  • Conference center
  • Free train station pickup
  • Breakfast available (surcharge)
  • Self parking (surcharge)
  • Airport transportation (surcharge)
  • Parking (limited spaces)
  • Spa treatment room(s)
  • Spa services on site
  • Business center
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • One meeting room
  • Babysitting or childcare
  • Concierge services
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Limo or Town Car service available
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Grocery/convenience store
  • Television in lobby
  • Porter/bellhop
  • ATM/banking
  • Elevator/lift
  • Luggage storage
  • Smoke-free property
  • Designated smoking areas
  • Number of buildings/towers - 1
  • Number of floors - 10
  • Total number of rooms - 145
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Family Friendly Amenities

  • Free Wi-Fi
  • Sofa bed
  • DVD player
  • Refrigerator
  • Area shuttle (complimentary)
  • Microwave (on request)
  • Babysitting or childcare
  • Soundproofed rooms
  • Grocery/convenience store

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Free wired high-speed Internet
  • Dial-up Internet access (surcharge)
  • Tempur-Pedic mattress
  • Sofa bed
  • Minibar
  • Room service (24 hours)
  • LCD TV
  • Satellite TV service
  • Premium TV channels
  • DVD player
  • Refrigerator
  • Microwave (on request)
  • Premium bedding
  • Shower only
  • Coffee/tea maker
  • Pillow menu
  • Daily housekeeping
  • Turndown service
  • Free newspaper
  • Free bottled water
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Free toiletries
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Kaili Cafe - This tapas bar serves breakfast, brunch, lunch, and dinner. Open 24 hours.

Gold Coat - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include a sauna and a steam room.

Spa Services

Gold coast club has 15 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 18 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 100 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 28 per person (approximately)
  • Airport shuttle fee: CNY 130 per vehicle (one way)
  • Deposit: CNY 400 per night
  • Rollaway bed fee: CNY 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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