In-room safe, individually decorated, desk, blackout drapes

Reviews of Shen Zhen Ya Bang Lang Yue International Hotel

4.5 out of 5
Shen Zhen Ya Bang Lang Yue International Hotel
588 Jixiang Middle Road, Longgang, Shenzhen, Guangdong

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 28 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 5 nights in Apr 2023

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel, bathroom and shower is above standard with rain shower and very good water pressure. Lobby is high end look with very good quick service, I was handed a cup of tea as I walked in. Highly recommend, this is on par or better than most US hotels in China or US.
Stayed 2 nights in Oct 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good location nice room
Stayed 1 night in Sep 2019
Response from Ada on Sep 16, 2019
Dear guests: thank you for staying at shenzhen Friends InternationaI HoteI,, look forward to your visit again, I wish you a happy life.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, just far from downtown,
Stayed 1 night in Mar 2019
Response from frlensg lnternatlonal-Ada Gan on May 3, 2019
Dear guests: Thank you for the support and confirmation of your friends and international hotel. I'm glad we had a great time with you. As always, we will provide you with excellent and attentive service. I'm looking forward to you to stay again and have a good life.

10/10 Excellent

Verified traveler

Stayed 7 nights in Dec 2018
Response from frlensg lnternatlonal-Ada Gan on May 3, 2019
亲爱的宾客: 非常感谢您选择入住深圳龙岗深圳友和国际酒店。酒店位于龙岗市中心,附近有天虹ico 万科等4个大型商场,步行约十分钟可达。友和国际拥有金航中餐厅、雅商咖啡厅、鰤之味日餐厅、大堂吧及红酒雪茄吧等餐厅,希望您下次入住有时间可以品尝一下我们酒店为您准备的美食。期待您的下一次入住。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel
The hotel was very nice but not many people spoke English there. It would have been nice for some of the restaurant staff to speak English. Also the Japanese restaurant was not what the brochure said in the room. We were disappointed to be advised to go into the cafe as the food came from there.
Stayed 1 night in Apr 2018

8/10 Good

SUNG EN JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a clean hotel, no unnecessary disturbance.
It is more like a business type hotel, nothing exciting and yet comfortable. The pillows were particularly good.

4/10 Poor

keith, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unprofessional customer service
The hotel itself its nice and clean, however the front desk service is extremely bad, they do not understand English, while I had had your representative call in, they couldn't able to communicate to each other, I had wasted more than 2 hrs at the lobby, because they had oversold the room. The front desk told me the room type I paid for is all gone, told me I had to pay extra to upgrade, they should have do an upgrade for me instead. Finally, the manager did that for me after 2+ more hrs of wait.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice experience would visit it again
My only comment is that the language barrier. Wish if the staff spoke better english. Also to have some western choices in the breakfast.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities

8/10 Good

KEN CHING KEUNG, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Decent hotel except the shower room. Water seep out from the shower underneath the shower door.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tiffany, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Every detail was considered

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lai Yuk

Stayed 1 night in Jun 2023

10/10 Excellent

Yuan Tung

Stayed 1 night in Mar 2023
Response from 龍龘龘 on May 26, 2023
尊敬的賓客您好!很高興收到您滿意的住店點評,我們非常榮幸能夠給您提供美好的住店體驗,祝您旅途精彩順利,期待我們再次相遇

10/10 Excellent

I LUN

Stayed 3 nights in Apr 2023
Response from 龍龘龘 on May 26, 2023
尊敬的賓客您好!非常高興能夠得到您的滿意好評,我們將繼續保持優質的服務,在您每次入住都能保有美好的住店體驗,再次感謝,祝您生活愉快

10/10 Excellent

Jianxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大厅经理小个子的,服务特别暖心
Stayed 3 nights in Jun 2019
Response from 宾客经理 on Jul 8, 2019
亲爱的宾客:感谢您入住深圳友和国际大酒店,非常感谢您用心分享,友和非常感激,一直以来,我们也坚持不懈地提升服务质量,我们也很荣幸地为您提供最优质的服务。我会将您的反馈及时转达我们一线对客部门,相信能给我们员工带来更大的鼓舞,我们也会一如既往的为您提供优质的服务,期待与您的再次相遇,祝您生活愉快,工作顺利。

10/10 Excellent

默默

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
禮賓部人員十分親切有禮
Stayed 1 night in Jan 2019
Response from 友和国际酒店管理层 on Mar 11, 2019
尊敬的宾客:十分感谢您对深圳友和国际大酒店的支持与关注。听到您对我们员工工作的肯定,酒店十分荣幸。一直以来,我们坚持不懈地提升服务质量,我们会将您的反馈及时转达我们佳新,我相信这个反馈同时也给我们所有的员工带来莫大的鼓舞。再次感谢您与我们分享您的体验,我们真诚地希望您的下次光临。祝您生活愉快。

10/10 Excellent

Chinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Patrick, Macau

Disliked: Cleanliness, staff & service, room comfort
很舊的酒店
酒店很舊,房間不太乾淨,酒店職員全部目無表情,地點又偏遠,附近又沒有太多東西逛,很無聊,不太喜歡這酒店。唯一最滿意就是游泳池,因為它是恆溫,所以小朋友不怕太冷。
Stayed 1 night in Aug 2018

8/10 Good

feng hsia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUST THE COUNTER PEOPLE WITH OUT SMILE ...ALL IS OK THEIR KTV IS SO NOISY AND CLOSELY HOTEL TOO
Stayed 3 nights in May 2017

6/10 Okay

May

Disliked: Cleanliness
會盡可能避免住第二次!
房間內蜘蛛網在擺設的瓷器上,頭燈打上去看得清清楚楚,看起來密密麻麻的,應該有一段時間了,housekeeping打掃不到還真不容易。地毯和家具銜接處髒到作嘔。
Stayed 1 night in Jun 2017

6/10 Okay

Carrie, Hong Kong

Liked: Cleanliness, room comfort
泳池維修,很失望
4月10日搜尋兩日後入住有室內泳池的酒店,見友和評價不錯,便訂了三間房。 可惜到步發覺泳池從三月份維修至4月18号。為甚麼訊息沒有在網站提及呢?-家人的休閒渡假泡了湯! 酒店說是有wifi但弱得完全不能用,還是用自己數據吧! 前台接待員笑容欠奉,入住要先交每房500人民幣按金 值得-讃是客房很乾淨,水夠猛 楼下中菜廳點心不貴味道佳

2/10 Terrible

Manyee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度超級差
比預期差得很,服務態度超級差,前台根本沒一個人會笑的,你完全不感覺到自己住的是四星酒店,服務態度差都算了,我原本訂了4個房間,後來朋友證件過期取消一間,到前台時說可以幫我取消,然後一直都沒有收到取消單,在跟前台對話當中,如果本人不是在酒店工作,對酒店業非常熟悉的話,已經被她們欺騙,什麼一定要跟hotels.com 聯絡,什麼決定在hotels.com 那邊,這不統統都是懶得去幫客人處理嗎?當我說了一句,我也是在酒店工作的,我對這方面很熟悉,另一位女的才過來幫我打電話去處理,另外,當我上房間之後發現都是大床,打去前台,說我訂的3間都是大床,2床的房間已經取消,正常的處理不是應該先問客人究竟取消哪一間,並不是自行去取消嗎?給key客人的時候,不是應該告訴客人房間床型嗎?然後我上到房間的時候說要換一間雙床,說我訂大床不能換,作為一間四星的酒店,處事是這樣的嗎?完全不會轉彎的?同一種房型,同一價錢,只是不同的床型也不能換?我都算了,然後回來香港,打電話hotels.com問取消房間的費用退回給我沒有?第一次夜晚,hotels.com打過去酒店reconfirm booking,酒店卻說,訂房部不上班,叫我早上8點後再查詢,這也算說得過去,後來在中午的時候再打過去,酒店的回覆是,處理的人去吃飯了,所以要再打過去,這是什麼酒店?營運上是出問題了嘛?酒店只有一個人工作嗎?作為一間四星的酒店,訂房部只有一個人工作嗎?身為一個酒店業的人,對這酒店的一切都看不過眼,酒店的高層也應該正視一下以上的問題。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in Shenzhen Long Gang
Basically, a good hotel for business trip when travelling to Shenzhen Long Gang

8/10 Good

Cheuk, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of most preferred places to stay in Longgang
Most things are top-notch for a 4.5 star hotel. Would definitely recommend. Just a dismiss was the malfunction of switch in shower and the quality of food served in roomservice (fries are way over cooked). Other than these, a pretty nice place to stay

8/10 Good

Yoshinobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆったり出来るホテル
プールやジムは完備されていますが、周りにモールなどがないため、あちこち交通機関を使用される人には、少々不便かも。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kin Fai

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The services have to improve, The breakfast serve time should be til to 10:00, but they closing at around 9:25, Not much food provide. No shuttle bus provide, have to take taxi or walk to the point.

10/10 Excellent

Rose Mary, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很清潔很舒適 前台服務人員再客氣一些就更好了

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店擁有深圳龍崗區內其中最大的室內恒溫泳池 而且還有室內高爾夫球練習室 工作忙完回到酒店也不會覺得無聊 :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在深圳龍崗區內最高級的商務酒店 晚上自助餐也算十分豐富的

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
そこそこ贅沢な感じを味わえるホテル
公園が目の前にあり環境はよいが、周りにコンビがないのと、駅が近くにないのが、ちょっと不便。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

上海ウオッチャー, 東京、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
深圳の中心部から離れているが部屋設備は非常に良い。
深圳の中心部から地下鉄で約1時間程掛かる龍岡区に位置していて、地下鉄の駅からタクシーで約5分の距離。どちらかと言えばベッドタウンエリアに立地。 結論は、部屋の広さや清潔さがあって非常に満足した。コストパフォーマンスも良かった。 商談等で龍岡区近郊に用事がある場合は非常にお勧め。深圳中心部から離れているので、観光等での利用には積極的に推薦できない。 宿泊は20階のツインの部屋にシングルユースで1泊。部屋が広く、モダンな内装であり清潔感にあふれていて非常に満足出来た。エレベータも宿泊カードによる利用階停止方式で一応のセキュリティ対策がなされている。

8/10 Good

masaki, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
 ゆっくりと滞在したい、豪華ホテル。
素晴らしく豪華なホテル、調度品も最高級品を使っている。 滞在が1日でゆっくり味わうことが出来ず残念でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的浪漫之旅
酒店整體質素不錯,房間舒適,寬敞整潔,自助早餐與晚餐都款式不少,質素都幾好,而自助晚餐亦不昂貴,值得一試;酒店職員非常有禮與友善。酒店不難找,但步行卻要差不多三十分鐘。唯一美中不足,當到達酒店後check in,未能找到本人booking,幸好本人出發前,致電香港hotel.com,取了深圳地區hotel.com聯絡電話,經致電當地辦處後,擾攘了約約二十分鐘,才能完成check in.

8/10 Good

Chui Yan, 香港

Liked: Staff & service, property conditions & facilities, room comfort
設施完善,床和廁所都很整潔,但被窗簾蓋著的窗台充滿污跡及灰塵 酒店位置偏遠,但酒店提供代截的士服務

8/10 Good

Lai Fong Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

haolung, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦的飯店
飯店服務人員積極、很有禮貌,不錯 早餐過於簡單,少了五星級的味道。 房間有藍牙音響是一個非常棒的idea

8/10 Good

Yoshinori, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広く快適なホテル
部屋がとても広く、清掃も行き届いていて快適に過ごせました。 景色も公園側だったので素晴らしかったです。 今回、エグゼクティブルームを予約しましたが、ラウンジは朝食時しか営業しておらず、アフタヌーンティーとハッピーアワーのサービスはありませんでした(部屋に備え付けの客室案内にはどちらも営業しているとの記述があったが、実際には営業しておらず)。 前日は別のサイトで予約したデラックスルームに滞在していましたが、部屋の作りはほぼ同じ(エグゼは21階より上の高層階)で、ラウンジのハッピーアワーがないのならエグゼクティブルームを予約する価値はないと思いました。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說是很不錯的飯店,有機會會再入住
運氣很好的升等到套房,房間很大也很舒適,床也非常舒服,鄰近地區要找吃的也很方便 酒店的早餐也還不錯 但不知為何浴缸的部分沒有熱水,而淋浴間水還是會濺出造成浴室地面濕滑

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
物超所值
我訂的是套房,房價跟一般房間相差不多,而且還包早餐,確實是物超所值。房間的裝修挺新的,空間也夠大,值得推薦。

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Jenny

8/10 Good

Hazel, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適
酒店很讚!前台服務有禮貌,還可以延遲到2點退房~~房間很大很舒服,很喜歡這裡,離附近的公園近,是一個休息渡假的好地方,會再來...