Featured Image Lobby Lobby Lobby Lobby Check-in/Check-out Kiosk Guestroom Guestroom Guestroom Guestroom In-Room Dining Living Area Living Room Bathroom Bathroom Bathroom Deep Soaking Bathtub Deep Soaking Bathtub Deep Soaking Bathtub Bathroom Sink Bathroom Sink Bathroom Amenities Bathroom Amenities Outdoor Pool Outdoor Pool Outdoor Pool Fitness Facility Fitness Facility Fitness Facility Fitness Facility Fitness Facility Spa Spa Reception Treatment Room Spa Treatment Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Cafe Hotel Bar Hotel Lounge Hotel Interior Hotel Interior Hotel Interior Banquet Hall Banquet Hall Meeting Facility Meeting Facility Executive Lounge Executive Lounge Executive Lounge Executive Lounge Hotel Entrance Outdoor Banquet Area Exterior
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  • Featured Image
  • Lobby
  • Lobby
  • Lobby
  • Lobby
  • Check-in/Check-out Kiosk
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • In-Room Dining
  • Living Area
  • Living Room
  • Bathroom
  • Bathroom
  • Bathroom
  • Deep Soaking Bathtub
  • Deep Soaking Bathtub
  • Deep Soaking Bathtub
  • Bathroom Sink
  • Bathroom Sink
  • Bathroom Amenities
  • Bathroom Amenities
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Fitness Facility
  • Fitness Facility
  • Fitness Facility
  • Fitness Facility
  • Fitness Facility
  • Spa
  • Spa Reception
  • Treatment Room
  • Spa Treatment
  • Restaurant
  • Restaurant
  • Restaurant
  • Restaurant
  • Restaurant
  • Restaurant
  • Restaurant
  • Restaurant
  • Cafe
  • Hotel Bar
  • Hotel Lounge
  • Hotel Interior
  • Hotel Interior
  • Hotel Interior
  • Banquet Hall
  • Banquet Hall
  • Meeting Facility
  • Meeting Facility
  • Executive Lounge
  • Executive Lounge
  • Executive Lounge
  • Executive Lounge
  • Hotel Entrance
  • Outdoor Banquet Area
  • Exterior

Availability: The Ritz-Carlton, Shenzhen

Room type

Deluxe Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Club Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Room (Club)

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Suite, 1 King Bed, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

5-star luxury hotel with 2 spa tubs in Shenzhen (Futian)

Location

This luxury hotel is located in Shenzhen (Futian), close to Shenzhen Convention and Exhibition Center, Coco Park, and Shenzhen City Hall. Also nearby are Shenzhen Civic Center and Shenzhen Concert Hall.

Hotel Features

In addition to 6 restaurants, The Ritz-Carlton, Shenzhen features an outdoor pool. Other amenities include a full-service spa and coffee shops/cafés.

Room Amenities

In addition to satellite television, guestrooms include deep soaking bathtubs, complimentary wireless Internet access, and complimentary high-speed (wired) Internet access.

The Ritz-Carlton, Shenzhen Amenities

General

The Ritz-Carlton, Shenzhen features a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 3 coffee shops/cafés. The property also has a snack bar/deli. This 5-star property offers access to a business center, limo/town car service, and a meeting/conference room.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. Event facilities measuring 16243 square feet (1462 square meters) include a conference center. This luxury hotel also offers a seasonal outdoor pool, a nightclub, and a 24-hour fitness center. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

The Ritz-Carlton, Shenzhen has designated areas for smoking.

  • Airport transportation (surcharge)
  • Total number of rooms - 280
  • Number of floors - 28
  • ATM/banking
  • Coffee/tea in lobby
  • Number of coffee shops/cafes - 3
  • Complimentary newspapers in lobby
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour fitness facilities
  • Full-service spa
  • Beach/pool umbrellas
  • Free Wi-Fi
  • Number of spa tubs - 2
  • One meeting room
  • Luggage storage
  • Free wired high-speed Internet
  • Tours/ticket assistance
  • Sauna
  • 24-hour front desk
  • Business center
  • Designated smoking areas
  • Concierge services
  • Gift shops or newsstand
  • Laundry facilities
  • Hair salon
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Multilingual staff
  • Nightclub
  • Garden
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Year Built 2008
  • Number of restaurants - 6
  • Conference space size (feet) - 16243
  • Train station pickup (surcharge)
  • Pool cabanas (complimentary)
  • Conference space size (meters) - 1462
  • Conference center
  • Snack bar/deli
  • Number of buildings/towers - 1
  • Spa services on site
  • Steam room
  • Outdoor pool
  • Outdoor seasonal pool
  • Breakfast available (surcharge)
  • Wedding services
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Internet

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi , Free wired high-speed Internet

Room Amenities
  • DVD player
  • Premium bedding
  • Separate sitting area
  • Air conditioning
  • Complimentary newspaper
  • Phone
  • Minibar
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Satellite TV service
  • Iron/ironing board
  • In-room safe
  • Desk
  • Television
  • Rollaway/extra beds available
  • Blackout drapes/curtains
  • Dial-up Internet access (surcharge)
  • iPod docking station
  • Soundproofed rooms
  • Down comforter
  • Pillow menu
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Free wired high-speed Internet
Show all room amenities
Dining

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Flavorz - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and brunch. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves lunch, dinner, and brunch.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Show dining options
Recreation

2 spa tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site
  • Pilates classes on site
  • Yoga classes/instruction on site
Show recreation options
Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
Show spa details
Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility

The Ritz-Carlton, Shenzhen Policies & Fees

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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Additional Details

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Details
  • The Ritz-Carlton, Shenzhen is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2011 Travel + Leisure 500.
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