Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Chicago

do not bother

Posted Feb 2, 2015
Pros: have always liked the location and physical plant plan
Cons: A general management change and a complete renovation. This was once a beautiful property. It is no longer .
Location: Historical City and fine ARTS University
First room offered was dirty had bad odor. 2nd room was a suite it too was in need of paint had an old odor and rug under chair was filthy and had trash, deep stains perhaps mold. The mattress was old and uncomfortable. The staff was surly and ubrupt . the pub staff was interested in doing their job correct .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Virginia

Definitely would stay again.

Posted Dec 16, 2014
Pros: Clean, friendly helpful staff.
Cons: Food quality and wait time at Ramsey Tavern.
Overall the experience was satisfying. The hotel was clean and quiet. Breakfast buffet exceeded my expectations. The only thing that prevented an overall rating of excellent was my experience at the Ramsey Tavern. Although the staff was top notch we waited for over an hour for our food. The food was just okay. Fries were cold. I would recommend this hotel to others and definitely would stay there again. I can not say enough about the friendliness of the hotel staff.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Nov 18, 2014
Hotel was clean and staff was nice. Room was Ok. Restaurant had good food.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wake Forest, NC

Good hotel at a good price

Posted Oct 28, 2014
Pros: Location Cleanliness
Location: Shepherdstown is great little quaint town, University close by where our son goes.
The hotel is center to town, close to Shepherd University, was clean, quiet and had a restaurant and bar onsite. Very nice place fat a good price.
2 out of 5
Recommended
for Business Travelers
by Michael

This traveler left a rating score only Posted Oct 15, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Marcusfrom Maryland

Excellent

Posted Oct 14, 2014 on Hotels.com
The overall experience was great
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Oct 14, 2014
Pros: Convenient to Shepardstown and Martinsburg
Cons: The room had a very must smell.
It was a very nice and reasonable hotel. We enjoyed the breakfast buffet. The exercise room was really impressive.
3 out of 5
Recommended
by carrie

Room odor

Posted Sep 6, 2014 on Hotels.com
Mangement was good, but room smelled overpowering. Like they were trying to cover up previous smokers. We had booked a non smoking room, so not sure why the odor was so bad.