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For the price, this really is a decent deal, especially considering the indoor pool area. Staff was very friendly and professional. Mattress was perfect for me.
Holly
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Thank you Holly, we are glad you enjoyed your stay.
Dear Nicole, we apologize if the room was not cleaned properly, we have informed our housekeeping staff of your report. We want our guests to enjoy their stay and are sorry to see we did not meet your expectations.
Says dog friendly but no fenced area for dogs and little walking area. Expedia didnt ask about dogs so had to pay an addl $40 when we got there even though we reserved a pet friendly room.
Roxanne
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
Roxanne, if you look closley Expedia does state that we charge a 20.00 fee per pet. We do not have control over their website. We do have ample space for guests to walk leashed pets around the hotel which is landscaped on both sides and a large grassy area in back.
The room, bed, and bathroom were clean and wonderfully comfortable. I liked the window coverings which allow privacy and natural lighting at once. I use a sleep mask over my eyes so any moonlight from outside did not affect my good sleep. Staff are all very helpful and the breakfast bar was amazing offering everything breakfast brings to mind and the staff was quick to clean any table once guests left. We will definitely recommend this place to friends who need to overnight in Buffalo.
Roxanna
Stayed 1 night in Feb 2024
Response from Manager on Feb 25, 2024
Thank you Roxanna! We appreciate the great review and for recommenidng us to your friends.
The check in fast friendly and helpful
The room clean neat bed comfy good sleep
Breakfast was good nice selection
Parking right at my front door
Check out could not be easier
Joe
Stayed 1 night in Jan 2024
Response from Manager on Jan 26, 2024
Thank you Joe, we aim to please!
10/10 Excellent
Judith
Traveled with family
Jan 15, 2024
Judith
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Thank you Judith, we are glad you enjoyed your stay.
We will definitely keep this place on the list when we have work in the area again!
Susan
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Susan, that is the best reveiw we can have! We look forward to serving you again.
2/10 Terrible
Memory
Dec 13, 2023
Memory
Stayed 1 night in Dec 2023
Response from Manager on Dec 15, 2023
Memory, we are sorry to see a score of 1. Did you reach our to our front desk to resolve issues you had? We are here to serve and are sorry when we do not get that opportunity.
Excellent place. Stayed here a few times. A must try. Used the pool it was great
Tyson
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Thank you Tyson, we value your continued business with our hotel and it is our goal to earn your trust for future stays. We look forward to serving you again.
Very nice stay! Easy to get to, quiet, nice room, the bed was a little hard for me, but that’s just my preference, staff was very kind and checkin was quick! Would stay again!
Verified traveler
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Thank you for the review, we hope future travels will bring you back to Buffalo, it would be our pleasure to serve you agian.
Our stay was good. The property felt warm and welcoming but was slightly dated. The mattress and sheets were clean. I was impressed how our king room came with a recliner, it was a nice touch. The parking lot felt narrow, but the breakfast was awesome. The staff in the breakfast room were attentive.
Joely
Stayed 1 night in Oct 2023
Response from Manager on Oct 12, 2023
Thank you Joely, while we are an older property, we make continuous upgrades to our hotel property and guest service. We are glad you enjoyed your stay!
Katherine, we are sorry to hear this. I do not know if you contacted our front desk, we are here 24 hours a day and we would have called the guests room or contacted them directly over the noise issue.
Stay was wonderful! Room was good, breakfast was good & employees were friendly.
The only thing I would say could be looked at is there was light coming in our door from the outside when locked. Otherwise everything was great
Karen
Stayed 2 nights in Sep 2023
Response from Manager on Sep 7, 2023
Thank you for the review, we are glad you enjoyed your stay and we will take a look at the issue with the lights. Thank you for bringing it to our attention.
Good location, comfortable bed, the pillow is not the best.
We really enjoy the pool.
Everything great except the bath tub needs a good cleaning.
We will stay there again next time.
Lee a.
Stayed 4 nights in Aug 2023
Response from Management on Aug 28, 2023
Thank you Lee, we look forward to serving you again. We do use a special cleaner yearly on all our non-slip tub/shower units. The micro etchings are indeed difficult to keep in perfect condition.