Ratings based on 209 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom B
Nothing like the website. It's too dark and scary.Posted Dec 23, 2014
Bad experience overall. Front desk clerk could not answer any questions we had. He had no clue about the hotel.
for Everyoneby A verified travelerfrom 78071
Holiday weekendPosted Nov 30, 2014
Perfect place to stay for a night or a whole week! Wonderful big quiet rooms.
for Everyoneby A verified travelerfrom Rusk, TX
Thanksgiving stayPosted Nov 30, 2014
Location: Close to highway and a couple food establishments.
We have stayed at this hotel a couple times before in the past and have always had a great stay. The staff is very polite and anxious to serve and breakfast is very good. Will definitely stay here again when visiting the area!
for Everyoneby A verified travelerfrom Shawnee, KS
Convenient locationPosted Nov 6, 2014
This was our second stay there, and the hotel has kind of gone downhill a little. Nothing major, but several little things tend to add up. Broken things in the room, no towels at the pool, initially gave us the wrong room, breakfast was mediocre... No one main thing that stood out, but after talking about our experience, we decided the hotel just needed a little TLC. Overall stay was good though. Beds were comfortable and room was clean. Kids liked the pool.
for Everyoneby A verified travelerfrom Texas
Good with some minor improvements neededPosted Nov 6, 2014
Overall, my 3-night stay at this hotel was good. The room was clean and in generally good condition. (Some furnishings were a little banged up.) The staff was nice. That said... The breakfast was mediocre and could use some improvement. Also, the heating in my initial room didn't work. Considering the first cold snap of the season happened during my stay, I'm guessing that was just a glitch. They moved me to another room where the heat worked just fine.
for Business Travelersby A verified traveler
Posted Oct 27, 2014 on Hotels.com
for Getaway With Friendsby Margaretfrom Tyler Texas
Excellent StayPosted Oct 25, 2014 on Hotels.com
My suite was was clean, modern and user friendly. All amenties worked and the breakfast was good. Employees were friendly and customer service orientated.
for Personal Eventby A verified traveler
Posted Oct 24, 2014 on Hotels.com
by A verified travelerfrom Arkansas
nice enough for one night stay while travelingPosted Oct 16, 2014
Cons: lighting, temp in pool room
If our GPS had not alerted us, we would have missed it--we drove past twice, though, because all exterior lights were off, including the sign! Night clerk said she didn't know how to turn them on so we unloaded our car in the dark. Finally she called the big manager who said they would come on at 8. We went to dinner and when we returned at 9:00 the lights were on. We were disappointed that the indoor pool/hot tub room was very hot and steamy and the water looked a bit murky in the pool, so we went to bed without our anticipated dip. The breakfast was adequate, but we hated the eggs and cheese--and the pitcher of what we thought was half & Half turned out to be artificial creamer and very SWEET--ruined the coffee.
for Couplesby Davidfrom Allen, Tx
Oj stayPosted Oct 11, 2014 on Hotels.com
Good stay. Mediocre breakfast and horrible coffee.