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Reviews of Hampton Inn & Suites Denison

2.5 out of 5
Hampton Inn & Suites Denison
3415 Ansley Blvd, Denison, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews" "
Rating 8 - Good. 230 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveler
Liked: Amenities, property conditions & facilities
Great room and great breakfast!
Stayed 1 night in Apr 2024
Response from General Manager of Hampton Inn & Suites Denison on Apr 10, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on Apr 4, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on Mar 31, 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

8/10 Good

Becki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok. I used to love Hampton Inn until Hilton bought them out. They are very average since Hilton took over. The decor and colors are awful. It’s not as nice as it used to be. It seems like Hilton has made Hampton seem cheap.
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on Mar 18, 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

4/10 Poor

Debra G.

Disliked: Property conditions & facilities
Breakfast had no sausage nor bacon nor plain scrambled eggs so we had to skip. Had a lot of breads and same bushel of apples on front desk when we checked out. Felt money could be better spent elsewhere. Our toilet did not work properly. We moved rooms due to road noise. Safe and clean though.
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on Mar 18, 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stopped here on our way from Little Rock to Lubbock several times. We are never disappointed.
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on Mar 14, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Adam V

Liked: Cleanliness, staff & service, property conditions & facilities
Greeted like a guest should be. Not like "o geeish ,now I got to do my job let's get your check in over with. Friendly Staff😊
Stayed 1 night in Mar 2024
Response from General Manager of Hampton Inn & Suites Denison on Mar 7, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. The entire hotel staff has an amazing passion to serve our guests.I'm ecstatic the team was able to display true Texas hospitality.I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison

10/10 Excellent

Alan

Stayed 2 nights in Feb 2024
Response from General Manager of Hampton Inn & Suites Denison on Mar 28, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison

10/10 Excellent

Melody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerks catered to everything we need, made our stay here excellent
Stayed 2 nights in Feb 2024
Response from General Manager of Hampton Inn & Suites Denison on Feb 26, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. The entire hotel staff has an amazing passion to serve our guests.I'm ecstatic the team was able to display true Texas hospitality.I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team!Austin ArredondoGeneral ManagerHampton Inn & Suites Denison

10/10 Excellent

Bruce

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, friendly staff, easy parking and many nearby dining options
Stayed 1 night in Feb 2024
Response from General Manager of Hampton Inn & Suites Denison on Feb 19, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Carly, Fort Madison

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people at the front desk, clean, and comfortable!
Stayed 1 night in Jan 2024
Response from General Manager of Hampton Inn & Suites Denison on Jan 31, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

6/10 Okay

Marianna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a good experience
The breakfast was not as good as it had been in the past and that played a big role in deciding to stay at this location,(won’t be staying again) also, the water while taking a shower had a really bad fish smelling odor, not sure what it was but it would make the whole room smell after a shower was ran..
Stayed 2 nights in Jan 2024
Response from General Manager of Hampton Inn & Suites Denison on Jan 31, 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

RACHEL

Stayed 1 night in Jan 2024
Response from General Manager of Hampton Inn & Suites Denison on Jan 31, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas visit trip
Stayed 1 night in Dec 2023
Response from General Manager of Hampton Inn & Suites Denison on Jan 31, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

6/10 Okay

Coltin

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager of Hampton Inn & Suites Denison on Jan 31, 2024
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Jerry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 3 nights in Nov 2023
Response from General Manager of Hampton Inn & Suites Denison on Jan 31, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager of Hampton Inn & Suites Denison on Jan 31, 2024
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Nov 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 17, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Briana was able to make our stay special, the breakfast was AMAZING! and the room was clean and all was good
Stayed 1 night in Nov 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 8, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 8, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast n friendly check in. Room clean
Stayed 1 night in Nov 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 8, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness, quiet, convenience, and comfort.
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 8, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

6/10 Okay

Wesley

Stayed 2 nights in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 8, 2023
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was amazing!
Stayed 2 nights in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 8, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

LENORE

Liked: Cleanliness, staff & service
Awesome
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 8, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel were excellent.
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 30, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 30, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Amy

Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Nov 17, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 30, 2023
On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff super nice!
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 23, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and easy access to the location. Great place to stay during Choctaw Casino concerts as well. Only 15 minutes away
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 23, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

carissa, new boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 23, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

John W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well managed and the staff is friendly and very helpful. The mattresses and pillows were a bit flat and worn.
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The stag was amazing!
Stayed 2 nights in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was VERY clean. Bed was fresh and mattress very comfortable. Air conditioner was very quite. The breakfast was delicious. Food was hot and plenty of it. On my previous trips I stayed at 2 other hotels in this same area and was very unhappy with them. My advice is spend the extra $20 or $30 and enjoy a nice clean room!
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Brett

Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Laurie

Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice and clean property. The breakfast was excellent.
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 11, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 11, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Ronald

Stayed 1 night in Oct 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 11, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff were responsive and friendly.
Stayed 1 night in Sep 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 3, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager of Hampton Inn & Suites Denison on Oct 3, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very attentive and helpful. The room we had was so nice. Had a small living room and long desk to eat or work in. Had a mini-fridge and microwave which was very covenient. Breakfast was good. Location of the hotel was good. Had a good stay overall.
Stayed 1 night in Sep 2023
Response from General Manager of Hampton Inn & Suites Denison on Sep 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and comfortable.
Stayed 1 night in Sep 2023
Response from General Manager of Hampton Inn & Suites Denison on Sep 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

Veronica

We liked the breakfast area!
Stayed 1 night in Sep 2023
Response from General Manager of Hampton Inn & Suites Denison on Sep 20, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

4/10 Poor

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Looked nothing like the pictures at all! Not even the same lobby and rooms! Mold on wall and lamp shade.
Stayed 1 night in Sep 2023
Response from General Manager of Hampton Inn & Suites Denison on Sep 5, 2023
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Denison Hampton Inn
The property was nice. The bathroom could use better ventilation. The room could use some updating. The staff was very friendly and accommodating.
Stayed 1 night in Aug 2023
Response from General Manager of Hampton Inn & Suites Denison on Sep 5, 2023
Dear Valued Guest,We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A favorite hotel chain for good reason!
Love Hampton Inns. Certainly one of my favorite chains due complete satisfaction on all counts. This one was another positive stay.
Stayed 1 night in Aug 2023
Response from General Manager of Hampton Inn & Suites Denison on Sep 5, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!

10/10 Excellent

cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager of Hampton Inn & Suites Denison on Sep 5, 2023
Dear Valued Guest,On behalf of the entire team at the Hampton Inn & Suites by Hilton Denison, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! Have a wonderful day!