Exterior

Reviews of Intercontinental Shijiazhuang, an IHG Hotel

4.5 out of 5
Intercontinental Shijiazhuang, an IHG Hotel
119 Huai An East Road, Shijiazhuang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 48 reviews" "
Rating 8 - Good. 11 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Long Yin Lillian

Stayed 3 nights in May 2023

6/10 Okay

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

8/10 Good

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Marcom on Aug 9, 2019
Dear guest, thank you for choosing InterContinental Shijiazhuang and taking time to rate for us! We hope you enjoyed your stay with us and we'd like to hear from you with more detail regarding your exprience so we could do better for your next stay. You may contact us at guestservicemanager@icshijiazhuang.com at anytime. We look forward to welcoming you in the near future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Marcom on Aug 9, 2019
Thank you so much for your review of our hotel and rate us 5 points. It's something our staff takes great pride in, so we value your feedback. Thanks again for staying with us.We hope to see you again soon!

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service Mr. Louis Chang helped me go through the internet to purchase high speed train ticket to Beijing. He was so patient and polite to help the customers, and did excellent jobs. I thank him so much .
Stayed 6 nights in Jun 2019
Response from Marcom on Jul 8, 2019
Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with us. We are very glad to know that our staff and service helped in making your visit enjoyable. Our staff Louis is just presenting the IHG service culture- True Hospitality. We are very proud that he did so. We will continue striving to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future!

6/10 Okay

Sai hang

Stayed 1 night in Jun 2019
Response from 传媒主任 on Jun 21, 2019
尊敬的宾客您好,感谢您入住石家庄富力洲际酒店,很遗憾看到酒店餐饮服务以及购物这两个方面体验未能达到您的预期,您可私信或者拨打酒店官方电话联系我们,帮您解决您所遇到的问题。作为全球知名的洲际品牌,我们致力于打造客人挚爱的杰出酒店,以洲际真正的待客之道陪伴您的全球出行。衷心期待您能再次给予我们为您服务的机会,感受焕然一新的品质服务。

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip in Shijiazhuang
Very good International hotel in a good location of Shijiazhuang. Breakfast buffet is amazing with a large array of food types. Hotel did have a bad smell of cigarette smoke even though I asked for non smoking room
Stayed 1 night in Feb 2019

10/10 Excellent

Pui Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a truly beautiful and comfortable hotel that is quiet and has outstanding amenities and is also within walking distance from a great shopping mall.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
wonderful experience

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good price for this qualilty
perfect location

6/10 Okay

Ajoritsedere, Lagos, Nigeria

Liked: Cleanliness
Disliked: Staff & service, room comfort
Only manager communicates fluently in English
Air conditioning wasn't working in the room. English communication a big problem, not good especiall for a so called "international hotel". Would try somewhere else next time.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

thomas, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service as per normal intercontinental brand. lack of western cuisine at restaurant. and buffet should have better quality food. enough quantity.

10/10 Excellent

thomas, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Shijiazhuang
convenient location. good service standard. but breakfast and dinner buffet can be better. need better quality food. not just quantity.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel
This hotel is very clean and nice hotel wanda shopping center is next door but little far from railway station i like intercontinental hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Really good hotel but one niggle......the room ac couldn't get cold enough for me.

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Great Hotel
When staying in this second-tier Chinese city, it's worth spending a bit more to stay at the IC. The staff is friendly and very helpful. The rooms are spacious and kitted out with very modern decor and furnishings. Definitely deserving to be part of the IC chain. There is a convenient shopping centre next door if you need to buy anything. Would definitely book again if I ever find myself in Shijiazhuang again.

10/10 Excellent

bandit king, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent, as usual
in accordance with the expected standards of intercontinential.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel to stay
excellent place to stay

10/10 Excellent

Cheolho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jianan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
石家庄最好的酒店了,值得入住
Stayed 1 night in Nov 2019

8/10 Good

MINWOO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

jiacheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

EUN A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 완다 쇼핑몰이 있어서 다양한 식당을 접할 수 있습니다.
Stayed 1 night in May 2019
Response from Marcom on Jul 8, 2019
저희 호텔에 대한 귀하의 평가에 진심으로 감사드립니다. 귀하께서 즐겁고 편안한 숙박을 하셨다는 것에 대하여 저희는 대단히 기쁘게 생각합니다. 저희 직원들은 고객 서비스에 대한 큰 자부심을 갖고 있으며 고객님들의 의견을 무엇보다 소중하게 생각합니다. 가까운 시일 내에 다시 뵐 수 있기를 기대하겠습니다. 감사합니다.

10/10 Excellent

YOONSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리하고 친절하고 숙박에 충분이 좋았습니다.
Stayed 1 night in Apr 2019

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
满意的住宿
地理位置优越,有免费停车位。前台服务热情周到,对会员识别度高,办理入住、退房手续迅捷。房间干净整洁,有空气净化器感觉很贴心,网速也挺快,这是一次满意的住宿。

8/10 Good

JUNHUI

Liked: Cleanliness, staff & service, property conditions & facilities
五星级酒店,没有冷气。太不合国际惯例了!

8/10 Good

Kin ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
暖氣系統很差
整體來說非常好,但是房間暖氣不能調較,非常熱,令我失眠,夏天去便沒有這種問題
Stayed 2 nights in Jan 2018

10/10 Excellent

Stefan, centralt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt petfekt
Underbart
Stayed 1 night in Nov 2017

10/10 Excellent

SANG DEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
인터콘티넨탈 호텔 좋아요.
욕실과 객실 유리 칸막이 고장으로 세면 시 불편하였음

10/10 Excellent

LU, 咸阳

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都很好,就是被褥有点潮,建议优化!

10/10 Excellent

Chun Chua Endy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fredrik

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

KOREA, 수원

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋았습니다.
저렴한 비용으로 최고급 호텔을 이용하였습니다. 특히 조식은 기대 이상이였습니다. 석가장 출장 시 매일 이용할 것 같습니다.

10/10 Excellent

Hanlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

진성, 부산

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안한 숙박이었습니다
수영장 관리가 맘에 안들었어요 지저분하고 물도 차고

10/10 Excellent

JinSeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
강력추천
깔끔하고 좋았어요. 단지, 주변 공기가 안좋아서(중국 특성상)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
位置極佳
room nice and clean , but difficult to get on wi-fi, this can consider a good hotel in ShiJiaZhuang .wl stay again when I go back

10/10 Excellent

Carol and Didier, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Beautiful hotel with impeccable service. Very comfortable beds. Would highly recommend staying here.