Ratings based on 685 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Roomy & cozy, but old fashioned.

Posted Mar 23, 2015
Pros: Roomy space with silent environment. Outside smoking facility was convinient with
Cons: There remained some water after taking shower around bath room trap. Breakfast food was good, but , I think, not worth the price(3,000 yen)
Location: Epson aquarium is near by where you can enjot dolphin show. easy access to the main downtown to tokyo city metro(tram) & can go anywhere in Japan
The crews were kind, the room was clean, amenities were excellent. I was happy the campagne for natural resources conservation(they suggested 500 yen/day for not making up the room. The view was beautiful and relaxing. Distance to shinagawa station was good for awalk. takes 10min to the station. Should be comfortable for a family trip but not for business one.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Great Hotel and Convenience

Posted Mar 4, 2015
Pros: Its garden and its locaton.
Cons: Probably a more comfortable sofa set in the room.
It takes about 1 and a half hour by airport limousine bus from Narita Airport to the hotel and only 5 minutes walk to th Shinagwa Station. Plenty of good food restaurents around this area and the hotel has got a very nice garden.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
Cons: more signs in english where to go in a large complex
Nice hotel, but part of a large complex with a lot of "princes" nearby, hard to find
3 out of 5
by A verified travelerfrom 栗原市

都心の老舗ホテル

Posted Feb 27, 2015
ゆっくりとくつろぐ為のホテルだった。泊まるだけならおすすめ出来ない。朝、早めに起き出し日本庭園を散策すると何ともいえない爽快感があった。池の鯉も風情があって良かった。 この料金であれば朝食も付けてほしかった。
2 out of 5
by A verified traveler

Posted Feb 26, 2015
The only upside is the location close to train station.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom テキサス州ダラス

品川駅からほど近く交通の便が良いホテル

Posted Feb 15, 2015
Pros: 高台にあるため都心側に窓がある部屋は夜景が綺麗。 成田空港行きバスの停留所がホテルの目前にある点も便利。 自販機形式の外貨両替機がある。
Cons: ホテル内には気軽に買い物ができる売店がなく、自販機の値段は非常に割高。
Location: 品川駅から徒歩でも10分以内で到着可能。無料のシャトルバスが走っているため、急ぎではなければ利用することが勧められる。
品川駅近くのプリンスホテル群の一角を占めるホテル。 オープンから年月が経過しているが清潔さがキープされており、スタッフの配慮やサービスは良好。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Australia

Amazing Garden

Posted Feb 12, 2015
What an amazing garden with fantastic photo opportunities! Despite being in the middle of the city it felt so peaceful, almost isolated. Mum and I had such a lovely walk around at night time. We stayed in a very comfortable twin room, which was both clean and well appointed. The staff were very friendly and we felt well looked after! Would thoroughly recommend to people. Thank you
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Posted Feb 11, 2015
Pros: walking distance to train
Cons: Coffee served earlier than restaurant opening for breakfast
Location: Near downtown Tokyo, Train across the street, Walk in the park, shopping, Tokyo Tower... Easy to get a taxi
Stayed 6 nights, comfortable, quiet, clean... Had a massage that was wonderful... Had breakfast there every morning and was very good... Enjoyed the bar one evening including having a salad & steak...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Very clean and quiet. Room is basic and small

Posted Feb 11, 2015
Hotel complex has an amazing Japanese garden. Breakfast is expensive and just so-so. Use of the workout costs about $25 extra.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul

도쿄타워가 바로 앞에 있어요

Posted Feb 7, 2015
Pros: 서비스, 시설
Cons: 복도소음
Location: 시나가와역과 가까워서 좋아요
너무 친절한 직원, 셔틀버스의 편의, 객실에서 전망과 안락함, 합리적 요금 모든것이 마음에 들어요 호텔과 주변 교통 또한 정말 편리합니다. 다시 도쿄에 가면 찾고 싶은 호텔