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Reviews of Holiday Inn Express Show Low, an IHG Hotel

2.5 out of 5
Holiday Inn Express Show Low, an IHG Hotel
151 W Deuce Of Clubs, Show Low, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 744 reviews" "
Rating 8 - Good. 204 out of 744 reviews" "
Rating 6 - Okay. 41 out of 744 reviews" "
Rating 4 - Poor. 23 out of 744 reviews" "
Rating 2 - Terrible. 11 out of 744 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel just off of the main street in Show Low. Clean and quiet rooms with a nice breakfast in the morning.
Stayed 1 night in Apr 2024

4/10 Poor

jim

Liked: Staff & service, property conditions & facilities
Food was not good at all. Breakfast. Bed was lumpy, no support left in old mattress. Lighting in the room was awful.
Stayed 1 night in Mar 2024

4/10 Poor

Clifton, Grand Junction

Business traveler
Disliked: Staff & service
The front desk staff were terrible. Treated us like dirt and would not help us in any way. We needed a receipt they said they do not give them asked to have our stay put on our rewards was told no. The housekeeping would not make the bed because we had one blanket of our own on it which I sleep under. This was the worst experience we have had and as we are in the area for business every 4-6 weeks we will NOT be using this hotel again
Stayed 3 nights in Feb 2024

10/10 Excellent

Bob

Stayed 1 night in Feb 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was as nice as the pictures showed.
Very nice room, it made the pictures justice. For once the hotel was as expected by looking at the pictures.
Stayed 2 nights in Jan 2024

10/10 Excellent

paulette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly .
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for good sleeping and a warm breakfas
Everything was wonderful. Loved the room darkening blind. A bit annoyed by bathroom fan on a sensor. Why is this needed? Breakfast was delicious. The sausage links were watery though and stained my shirt when the greasy juice squirted out. This was a 1st for sausage. Area is nice and easy to find.
Stayed 1 night in Dec 2023

10/10 Excellent

Marti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled to Alaska, Boston, and Memphis this year. The best motel I have stayed in this year by far, was the Holiday Express in Show Low while visiting family over Christmas. Every staff was friendly, helpful and engaging. Christmas morning a sweet lady made biscuits and gravy, bacon and eggs for our breakfast. Susan made sure our beds were made and towels were fresh every day while we were gone. Nice lobby, convenance center in lobby had a variety of microwave stuff and snacks as well as a few OTC medicines. Wonderful place to stay!
Stayed 2 nights in Dec 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is very big
Stayed 1 night in Nov 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Steven, Montrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff I encountered were friendly and informative. Good selection at breakfast and items that should be hot, were.
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Brandon at check in was spectacular. Friendly personable just a pleasure to deal with. Best customer service I have dealt with in a long time. A keeper
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Traveled with family
Old property needs new carpet in rooms. Needs more outlets for digital world. More counter space
Stayed 1 night in Oct 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!!
Stayed 1 night in Oct 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in show low
Great stay, helpful staff and delicious breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Jesus Del

Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Sep 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

David C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023

8/10 Good

damian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed
The bed was lumpy and noise above us.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in- pool and spa were great. Nice place to stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Bobbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pete Yerkovich

Stayed 2 nights in Sep 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Nice hotel, comfy bed, microwave, Keurig coffee pot, good size fridge, very clean room/bathroom, great hot breakfast included, indoor pool/spa, workout room, 42” TV is nice too. Staff is pleasant and helpful.
Stayed 2 nights in Aug 2023

2/10 Terrible

Wesley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stinky
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, but I had a hippo staying in the room above me. I did not get much sleep due to his stomping about….
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jul 2023

10/10 Excellent

Rhoda

Liked: Cleanliness, property conditions & facilities
Our one night stay was great. Bed was comfortable and bedding was super. Breakfast was the best ever!
Stayed 1 night in Jul 2023

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show Low Overnighter
The guy who checked us in was a sweetheart. He went over everything we needed to know. the only issue was the air conditioner made a squeaky noise. Otherwise, our stay was just fine.
Stayed 1 night in Jun 2023

10/10 Excellent

Sierra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the indoor pool and hot tub and breakfast.
Stayed 2 nights in Jun 2023

8/10 Good

Chris

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service
The spa was not really heated it was luke warm.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Quiet Stay
It was so peaceful and quiet at this hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Modesta

Stayed 2 nights in May 2023

10/10 Excellent

Kathryn

Stayed 1 night in May 2023

4/10 Poor

CHALLEN, TEMPE

Traveled with family
Liked: Cleanliness
The water pressure in the shower was extremely weak. Its was hard to rinse soap off. The room was adequate. However, I had two rooms. And your staff put us on two different floors and in two different buildings. I have never had to ask for adjacent rooms. It is pretty much universally understood that when a family rents two rooms that they should be adjacent or at least in the same general area. Mine was not a last minute reservation. This was not acceptable and your staff did nothing to address my concerns. They just said you were sold out. Well you were NOT sold out when i booked the rooms. Very disappointing.
Stayed 1 night in May 2023

10/10 Excellent

Gilbert, Templeton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean, quiet, and safe.
Stayed 1 night in May 2023

8/10 Good

Cassidy, Pima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient, the property and landscaping were very attractive, and the whole place was clean and nicely maintained. Everything was fairly new and updated. The pool and spa were nice, breakfast was good with lots of choices. Only had 3 complaints, and one is just an opinion because I am picky. First, something was wrong with the drain hookup that made the sink smell bad when the water was turned on. It smelled like sewage. The water itself smelled clean, and the sink smelled fine when the water was off. 2-It was really noisy on the highway side where our room was, due to the traffic light being so close by. 3-My silly gripe: a note for all the interior designers who think that clashing designs of different colors and lines that just don’t work together are good ideas in a place that is supposed to make a person relax. Setting bright school bus yellow next to intense teal with maze-like shapes that lead nowhere and stripes that never align is enough to make anyone insane. Then add in all the other colors I’m not mentioning and the other shapes that make a person cross-eyed… eek! Maybe the next decor fad can steer away from that nonsense and soothe us instead of trying to give us bad dreams. But…. I would stay again.
Stayed 1 night in May 2023