Indoor pool

Reviews of PVC at The Roundhouse Resort

2.5 out of 5
PVC at The Roundhouse Resort
5801 Bucksprings Rd, Pinetop, AZ

Reviews

9.8

Exceptional

Rating 10 - Excellent. 718 out of 819 reviews" "
Rating 8 - Good. 77 out of 819 reviews" "
Rating 6 - Okay. 12 out of 819 reviews" "
Rating 4 - Poor. 8 out of 819 reviews" "
Rating 2 - Terrible. 4 out of 819 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED everything. This was our first time at this property and we didn't know what to expect. We were pleasantly surprised and very happy with everything.
Stayed 2 nights in Mar 2024
Response from BAA on Mar 25, 2024
Thank you so much for your feedback- we really appreciate it. We hope to see you again in the near future!

10/10 Excellent

Justin, Prescott Valley

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like the feel of staying in a place just home this is the place
Stayed 2 nights in Mar 2024
Response from BAA on Mar 25, 2024
Thank you so much for your feedback- we really appreciate it. We hope to see you again in the near future!

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy and comfortable
Stayed 2 nights in Mar 2024
Response from BAA on Mar 18, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BAA on Mar 13, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JM on Mar 16, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was out in the upper reaches of the White Mountains ice fishing and got chased down into town by a sudden and extreme cold snap. Even on short notice, The Roundhouse was great and the cabin was more like a small house than what I expected for a cabin. This included modern climate control and a complete kitchen, as well as internet and a full bathroom. I may have spent the night eating rehydrated camp food prepared in a lot more kitchen than I was planning, but the stay was great and I recommend the facility.
Stayed 1 night in Mar 2024
Response from BAA on Mar 11, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

magdy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large cabins, like a home and come with all the amenities and necessities of an actual home.
Stayed 1 night in Mar 2024
Response from JM on Mar 8, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Roadhouse! Best place around.
Stayed 2 nights in Mar 2024
Response from JM on Mar 7, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Melanie Van

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Roundhouse is always a go to for my family. We always have great experiences here.
Stayed 1 night in Feb 2024
Response from JM on Feb 24, 2024
So glad you enjoyed your stay. Look forward to seeing you again soon.

8/10 Good

IVAN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had several issues connecting to the room wifi and we called the front office but the person attending the call was off-site. So, for the 3 nights we didn't had WIFI. These cabins are really good and at a good price.
Stayed 3 nights in Feb 2024
Response from JM on Feb 13, 2024
I apologize for the inconvenience. The front desk would be the person to call for that information. If there is anything we can do to make your next stay better, please let us know.

10/10 Excellent

Nubia

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from JM on Feb 13, 2024
So glad you enjoyed your stay. Look forward to seeing you again soon.

10/10 Excellent

Kimmy

Stayed 1 night in Feb 2024
Response from Ka Trina on Mar 21, 2024
Thank you so much for your feedback- we really appreciate it. We hope to see you again in the near future!

10/10 Excellent

Justin, Prescott Valley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2024
Response from JM on Jan 27, 2024
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Daniel, Tucson

Traveled with partner
Liked: Cleanliness, staff & service
Nice place, full kitchen
Stayed 1 night in Jan 2024
Response from BAA on Jan 25, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

isabel

Stayed 1 night in Jan 2024
Response from JM on Feb 10, 2024
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from BAA on Jan 10, 2024
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from JM on Jan 9, 2024
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property very much
Stayed 1 night in Jan 2024
Response from JM on Jan 9, 2024
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The cabin was very clean and roomy for 6 of us & the space was clean and well appointed. We liked the ease of access to putt putt and activity room. I would only advise that providing a pad lock code to the pool area would make better sense than to provide guests with an actual key and charge such a steep lost fee. If a family visit pool at different hours, someone has to leave the pool to provide the others access since there is only 1 key.
Stayed 1 night in Dec 2023
Response from JM on Dec 22, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from JM on Dec 21, 2023
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JM on Dec 15, 2023
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JM on Dec 15, 2023
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Spot
Stayed 4 nights in Dec 2023
Response from JM on Dec 15, 2023
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Justin, Prescott Valley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Nov 2023
Response from Ka Trina on Nov 22, 2023
Thank you so much for your feedback!

10/10 Excellent

Shea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual!! 😊
Stayed 5 nights in Nov 2023
Response from JM on Nov 12, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
We were working our way south and wanted to explore Pinetop. Booked a cabin through Expedia and were amazed with the Deluxe accommodations. It is nice to have a full kitchen. Unfortunately we were there for only one night, so unable to use the amenities. We will likely be back again.
Stayed 1 night in Nov 2023
Response from JM on Nov 11, 2023
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked last min, nice stay.
Stayed 1 night in Nov 2023
Response from JM on Nov 11, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from JM on Oct 29, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from JM on Oct 23, 2023
I do apologize for your less than perfect stay. I there is anything we can do to make your stay better next time please let us know.

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from JM on Oct 22, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Linda

Liked: Property conditions & facilities
One of the finest rentals we’ve ever had!
Stayed 1 night in Oct 2023
Response from JM on Oct 22, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Stephanie, mesa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this resort. We went last October and my children kept talking about that trip so we returned this year! The resort is great! It’s surrounded by beautiful pine trees and quiet. My children love the mini golf course and playground areas, they also have games and movies to borrow and bring back to your cabin. I LOVE the cabins! We stay in the 2 bedroom/2 bathroom. So much space and a full kitchen! There’s plenty of dining options and local shops nearby, as well as two grocery stores. We will definitely return!
Stayed 2 nights in Oct 2023
Response from JM on Oct 15, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from JM on Oct 7, 2023
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from JM on Oct 5, 2023
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
We absolutely loved the place. It was very clean... spacious...The beds were great...the towels were above average (a plus)...television in three rooms...we used the bbque one night and it was great. We enjoyed the activities from the mini golf, pool and ping pong table, volleyball, horseshoes and bag toss. We didnt take advantage of the pool but it was a lovely 88 degrees. My only issue (and that was not the resort fault) my phone which is ATT I could only receive texts...no phone calls or voicemail...I was told Verizon owns the towers in the area...Otherwise great visit.
Stayed 2 nights in Oct 2023
Response from BAA on Oct 4, 2023
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Kori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from BAA on Oct 2, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from JM on Oct 1, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Eric

Stayed 2 nights in Sep 2023
Response from JM on Oct 20, 2023
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Christopher

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the space offered inside the cabins. They are perfect with plenty of space but also cozy. I stayed for 3 nights and enjoyed every minute of it. They offer miniature golf, cornhole and many other activities which are included in your stay. The staff is very kind and extremely friendly. Katrina is especially helpful and always eager and willing to offer help or suggestions. I would recommend and definitely stay again.
Response from JM on Sep 29, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great summer get away! Can walk, hike and bike from the location. Swimming, mini golf and other fun activities, right on the property. Our favorite place to stay in the White Mountains!
Stayed 5 nights in Sep 2023
Response from JM on Sep 23, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is outstanding!! This place is super clean and quite. You have your own cabin and even washer and dryer in each cabin. There are varieties of berries, herbs and vegetables to pick from from the garden the staff planted for the occupants. It's a feeling of being "home" away from home...the staff make you feel welcomed.
Stayed 1 night in Sep 2023
Response from JM on Sep 23, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place is super clean and quiet. Customer service is outstanding. Bethany and Katrina are awesome going above and beyond in customer service. The beds are so comfortable and the cabin is so huge. The kitchen has everything needed to cook, just bring your groceries
Stayed 2 nights in Sep 2023
Response from JM on Sep 23, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

POET114

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home. Excellent place
Stayed 2 nights in Sep 2023
Response from JM on Sep 22, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cabin at the PVC Roundhouse
This cabin was beautiful, spacious, clean and had everything you needed to enjoy the stay. the location was great and many fun things to do on the premises.
Stayed 4 nights in Sep 2023
Response from JM on Sep 18, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time!
The young lady (I'm bad with names) was outstanding! She has been there for a while I believe. She went above and beyond! Walked into the room and thought wow! I've been in great rooms, but this ranks right up there because of the overall atmosphere of the property. Nice/Clean/Class/Comfortable...and unique. It's a cabin in the woods (on a resort property) and it's got all the comforts of home! Plus... twice as much space as any other hotel room! 18 mini golf (other outside games) course, complete with the greatest hole in Mini Golf...gotta jump an actual runny water hazard (river) to get to the hole. Full kitchen, TV/DVD player in each room... Negatives? NO...ZERO USB outlets in the room??? To early of a checkout. (10am) We're going back.
Stayed 1 night in Sep 2023
Response from JM on Sep 18, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Suzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful stay. One concern-price listed does not include "resort" fee. Maybe list room + resort fee of $...
Stayed 4 nights in Sep 2023
Response from JM on Sep 18, 2023
Thank you so much for your feedback. We hope you come back and see us again soon!

8/10 Good

Mimi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great service.
We had a short but very good stay. The cabin was very clean, which was important to us. The staff was very welcoming and always stayed in touch with us throughout the booking process. The only negative with this place is the 10:00 check out time. Changing that to 11:00, would make this place even better.
Stayed 1 night in Sep 2023
Response from JM on Nov 5, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon. :)

10/10 Excellent

sandra, Gilbert

Traveled with partner
Liked: Amenities
These two bedroom cabins are wonderful. They have a full kitchen and are well-equipped. Coffee, filters and even salt and pepper. Nice living and dining are with a sofa, rocker and recliner chair. A gas fireplace that can actually put out heat. Nice towels, linens and plenty of pillows. They think of everything! Nice patio with a courtyard and a gas grill. Very affordable as well. There is access to a pool, sauna, small fitness room and recreation center with courts. Highly recommend this place!
Stayed 2 nights in Sep 2023
Response from JM on Sep 15, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay when you visit Pinetop. Very family friendly and a great place to take the kids!
Stayed 1 night in Sep 2023
Response from JM on Sep 15, 2023
Thank you so much for your review- we really appreciate your feedback and are so happy that you enjoyed your stay. We hope to see you again soon! :)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from JM on Sep 15, 2023
Thank you for your review. We are so glad you enjoyed your stay. Look forward to seeing you again soon.