In-room safe, desk, blackout drapes, iron/ironing board

Reviews of Boomtown Casino & Hotel

3.5 out of 5
Boomtown Casino & Hotel
300 Riverside Drive, Bossier City, LA

Reviews

7.4

Good

Rating 10 - Excellent. 380 out of 1015 reviews" "
Rating 8 - Good. 262 out of 1015 reviews" "
Rating 6 - Okay. 156 out of 1015 reviews" "
Rating 4 - Poor. 97 out of 1015 reviews" "
Rating 2 - Terrible. 120 out of 1015 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dustin

Traveled with partner
Liked: Staff & service
Never seen a casino close at 3am .room old but good,workers nice
Stayed 3 nights in Mar 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024

4/10 Poor

jada

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We stayed in a Deluxe King Suite. We used the jacuzzi tub our last night there. When we got up the next morning we saw the bottom of the tub was covered with black particles, apparently from the jacuzzi pipes.
Stayed 2 nights in Mar 2024

2/10 Terrible

Levi

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not cleaned, or even attempted at. The sheets had holes in them, the "cloth headboard" had STAINS all over it. Carpet had stains, and you could see visible dust on fixtures! The hallways smelled like mildew & there was hair all over the bathroom. The morning waitstaff was unpleasant . All around terrible for $250 we should have had a fairly nice room unfortunately we could've had better accommodations at a $50 inn !
Stayed 1 night in Mar 2024

10/10 Excellent

Josue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean
Stayed 1 night in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean it was outside
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location, close to our concert venue.
Stayed 1 night in Mar 2024

6/10 Okay

Jarod

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors where sticky and got sick from the ventilation
Stayed 4 nights in Feb 2024

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service
Staff very friendly just love miss dedria
Stayed 2 nights in Feb 2024

8/10 Good

Jeneyah

Stayed 1 night in Feb 2024

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Triestica A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 1 night in Feb 2024

10/10 Excellent

tasia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was amazing except the hot tub didn’t work.
Stayed 2 nights in Feb 2024

2/10 Terrible

April

Traveled with partner
Disliked: Property conditions & facilities
The Cantina that serve food closes up at 9;30 I made it there at 9:00 04/13/2024 and the young man was more focused on doing paperwork than taking my Order which was the only place at the casino open,,,the hotel room air didn’t work and was nasty and smelly
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyreanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Property appeared to be clean but had a pest problem and smoke smell was throughout rooms in non smoking rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time my husband and I have stayed here. We love it
Stayed 2 nights in Feb 2024

10/10 Excellent

Sherry

Liked: Cleanliness, amenities
First time I stayed at this property and will stay again. Nice
Stayed 1 night in Feb 2024

8/10 Good

Charlotte

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was close to arena.
Stayed 3 nights in Feb 2024

8/10 Good

Marla

Stayed 2 nights in Feb 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 2 nights in Jan 2024

8/10 Good

Jacklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got to our room, the television had no signal. We called the front desk, who immediately sent maintenance. The issue was one he was unable to fix, so we were moved to the room next door, which was perfectly fine. The room was clean and bed was comfortable. The 2nd night of our stay, the people who were in the room next to us were extremely noisy starting about 3am. Otherwise, we had a great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly over the phone and in person during check in process. Checking out was convenient and the housekeeping staff was excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Carey

Stayed 1 night in Jan 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Older property but appears to be maintained fairly well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sherry

Stayed 1 night in Jan 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated but my stay was comfortable. I will return Thanks
Stayed 4 nights in Jan 2024

6/10 Okay

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and easy commute
Stayed 3 nights in Jan 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2024

8/10 Good

Rhonda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the place was great. It was cold during our stay, so would have been nice to have closer parking to entrance of hotel rather than using the garage.
Stayed 3 nights in Dec 2023

8/10 Good

Tyrese

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel. But most definitely need microwaves in the room or at least the one I was in.
Stayed 1 night in Jan 2024

8/10 Good

Demica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are not comfortable at all. I also didn't like how you had to walk in the cold to get to the hotel from the parking lot that's connected to the casino.
Stayed 2 nights in Dec 2023

8/10 Good

Cynmthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like there was no luggage carts to be found to carry our stuff we had to go up and down to bring everything up then down
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelvin

Stayed 2 nights in Dec 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's Worth It!
Stayed 2 nights in Dec 2023

10/10 Excellent

Marla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close my room was to the casino
Stayed 1 night in Dec 2023

8/10 Good

Tracy, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is always pleasant and happy to help.
Stayed 1 night in Dec 2023

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room for the price.
Front desk staff was friendly. Rooms are spacious. For the price you can’t beat it - especially up against what other hotels are charging for a one night stay. The conditions is fair to good. I wouldn’t want to pay over $60 for what they have to offer.
Stayed 1 night in Dec 2023

6/10 Okay

Carey

Liked: Staff & service, property conditions & facilities, room comfort
Booked a room that had a Jetted tub in it and the Jetted tub didn’t even work so very disappointed in that because we pacifically booked that room because of the jetted tub. other than that issue everything else was decent.
Stayed 1 night in Dec 2023

2/10 Terrible

Phyllis

Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the convenience of the shopping and it was clean, safe and quiet.

6/10 Okay

Jeffery

Stayed 3 nights in Dec 2023