Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Ann-Mariefrom Lincolnshire

Small family trip.

Posted Nov 3, 2014 on Hotels.com
A really pleasant stay. Lovely friendly staff. It was great for the kids to have the use of a pool. My son really enjoyed his breakfast :)
Comment from Hotel Management
Jan 24, 2015 by Lis, Hotel Management
Dear Ann-Marie Thank you for your five star review which I have passed on to all the team and I'm really pleased your son had a great stay. Kind regards Lis Frost Guest Relations Manager
3 out of 5
Recommended
for Families
by A verified traveler

Bed of nails more comfortable.

Posted Nov 3, 2014 on Hotels.com
Acceptable. Warm and helpful welcome on arrival. Pool excellent. Wouldn't stay again as we found the beds exceedingly uncomfortable.
Comment from Hotel Management
Jan 24, 2015 by Lis, Hotel Management
Thank you for your review and I'm glad you had an acceptable stay. I'm sorry you feel you would not stay with us again and would really encourage you to reconsider. Kind regards Lis Frost Guest Relations Manager
5 out of 5
Recommended
for Couples
by Shirleyfrom MANCHESTER

HOLIDAY INN TELFORD

Posted Nov 2, 2014 on Hotels.com
LOVELY MODERN HOTEL,CONVENIENT LOCATION,VERY HELPFUL RECEPTION STAFF
2 out of 5
Recommended
for Business Travelers
by Carlfrom Lincoln

Telford - Holiday Inn

Posted Oct 31, 2014 on Hotels.com
Room was poor, for a family room not very comfortable. Very disappointed
Comment from Hotel Management
Jan 24, 2015 by Lis, Hotel Management
Dear Carl I'm very sorry that you were disappointed with your room and that it was not very comfortable. This would never be our intention and I can only apologise. Yours sincerely Lis Frost Guest Relations Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Good Restaurant

Posted Oct 9, 2014 on Hotels.com
Good value for money. Comfortable bed, good shower.
5 out of 5
Recommended
for Couples
by A verified traveler

Good service

Posted Oct 4, 2014 on Hotels.com
Nice
5 out of 5
Recommended
by jagmanfrom stafford

amazing suite

Posted Sep 23, 2014 on Hotels.com
Could not have been better,outstanding staff especially Michael on reception,amazing suite immaculately tidy and clean and all round high quality food and staff service
Comment from Hotel Management
Jan 3, 2015 by Lis, Hotel Management
Dear jagman Thank you for your five star review. I have passed on your comments to all the team and ensured that Michael is aware. I hope you will come and stay with us again. Kind regards Lis Frost Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Sussex

Excellent value

Posted Sep 22, 2014
Stayed 2 nights Sep 2014 as a family of 4 in a regular room with 2 double beds. Room clean and comfortable, with AC, albeit a little noisy. Pool and bar both fine, but breakfast was excellent. Would happily stay here again.
Comment from Hotel Management
Sep 23, 2014 by Lis, Hotel Management
Dear David Thank you for your 4 star review which is most appreciated. Your feedback is very helpful to guests anticipating staying with us. Kind regards Lis Frost Guest Relations Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great stop over

Posted Sep 20, 2014 on Hotels.com
I paid the same as a Premier Inn and this was better for that price
Comment from Hotel Management
Nov 29, 2014 by Lis, Hotel Management
Thank you for your great feedback. Kind regards Lis Frost Guest Relations Manager
5 out of 5
Recommended
by Paulfrom Birmingham

Lovely Hotel

Posted Sep 20, 2014 on Hotels.com
Lovely room, good facilities, close to shopping centre(walking distance). Would definitely stay again.
Comment from Hotel Management
Nov 29, 2014 by Lis, Hotel Management
Dear Paul Thank you for your lovely review and I'm pleased you enjoyed your stay. We look forward to welcoming you back soon, the convention centre is developing all the time so it will be worth another visit! Kind regards Lis Frost Guest Relations Manager