Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wiltshire

Good access to telford and ironbridge

Posted May 25, 2015
Hotel doesn't look great from the outside, but inside it's much better. Room was excellent, comfy bed, great shower etc. cleaned well by maid, Sally who ironed my husbands pullover that he'd left some where! He was impressed! Hotel fell down from high standard in Resteraunt. We ate only on one occasion to be fair and my hub ordered the chicken supreme with pepper sauce. It would have been preferable for the sauce to be in a boat so you could have as much or as little as you wanted. As it was it was very peppery and the delicate asparagus( delightful) was swimming like a green raft in a sea of pepper sauce! Also at breakfast we had to prompt waitress both days for hot drinks. Not really a problem. Over all an excellent stay would go again and pick more carefully from menu!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rm1 4wl

Our Family had the best travel experience

Posted Apr 12, 2015
Pros: We loved everything from the staff to the food in our mouth and smile on the staff faces.
Location: We went to the shopping center in Telford. we spend amazing five hours there eating shopping and playing with my son next massive playground.
We had the best two days in Telford hotel & golf resort. The staff were so nice and so friendly. We had felt it like our home. The room was in immaculate condition, clean and fresh with bathroom as well. The restaurant was amazing the food delicious and staff in bar and restaurant so friendly and helpful. We had our dinner in the restaurant. The pool was peace of paradise myself and my son Nicholas and my wife Vasilka really enjoyed. I really appreciate the fact the staff keep our medicine in their fridge and any time we can come and collect it from reception desk. We will be back to relax in the future. Thank you for kindest welcome and smoothly and friendly services. After these two days we had smiles on our faces fully recharged batteries!
5 out of 5
Recommended
for Families
by A verified traveler

relaxing weekend

Posted Feb 24, 2015 
The hotel staff was extremely helpful and polite, everything was just perfect
5 out of 5
Recommended
for Everyone
by A verified traveler

very good hotel

Posted Feb 16, 2015
Pros: room was modern and clean
very friendly staff, very clean and well looked after hotel wonderful breakfast and very comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lancashire, England

Nice friendly staff and very helpful.

Posted Feb 9, 2015
Staff welcoming and helpful, good facilities and clean
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wolverhampton

pleasant hotel but lacked warmth

Posted Feb 9, 2015
Pros: location
Location: ironbridge
staff were friendly and polite. room was clean if not a little tired and the toilet was broken. ( fixed after a couple of phone calls to reception) food was fine although I felt lacked choice at breakfast and the fried eggs were awful. the location was lovely. overall opinion of the hotel was nice although I felt it lacked warmth and atmosphere. I would stay again but only if I had a function to attend.
5 out of 5
Recommended
for Families
by kayfrom Cheshire

lovely break

Posted Jan 27, 2015 
lovely hotel lovely view from the dining room and bar good staff loyal to the company..
5 out of 5
Recommended
for Couples
by Susiefrom Sussex

Lovely stay, amazing staff, all so helpful!

Posted Nov 25, 2014 
Lovely stay, amazing staff, all so helpful!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norfolk

Great hotel with helpful friendly staff

Posted Nov 13, 2014
Pros: Helpful and friendly staff
Cons: Nothing
Location: Great location close to Iron Bridge and all its museums.
Booked this hotel at the last minute great choice staff could't have been more helpful even when the radiator was not working very well in our room they immediately supplied an electric heater will certainly use this hotel again.
4 out of 5
Recommended
for Couples
by Angharad

This traveler left a rating score only Posted Nov 4, 2014