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Reviews of Grand Hotel Shumen

4 out of 5
Grand Hotel Shumen
Oborishte No 1, Shumen

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

donna, wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice modern hotel, in nice area of town, have a good restaurant that takes visa/mastercard
Stayed 1 night in Aug 2018

8/10 Good

Noach

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Bassam, Qatar

Liked: Cleanliness, staff & service
Good time in Shumen
The hotel management should be proud if their very friendly and kind staff. Particular thanks to the tavern restaurant staff.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Room comfort
Good Price, some Good Rooms, seasonal facilities
The pictures shown on Expedia are quit flattering, as this hotel needs a bit of a spruce up. We originally were given a lovely room on the 4th floor, but it has a double bed - we booked a twin. After explaining that we still wanted a twin, we were moved to the 3rd floor. Rather dingy, and the rooms clean, and functional, but not as nicely/not refurbished like the 4th floor. We booked the Hotel in part for the swimming pool/spa/sauna - only to find out that none of this was open. Very disappointing that this didn't appear to be detailed int he hotel description. The restaurants in the hotel are fine - the Mexaha downstairs s good value with entertainment on most nights, and the top floor Panorama restaurant looked lovely - bvery modern - and fittgin of any major western city. the food was ambitious, but a little disappointing. Overcooked rubbery octopus, rice-pudding like risotto, and a pleasant salmon with miso crust. At 50 levs (£23) for 2 people Including the soft drinks we can't expect too much. The hotel is 5-7 minutes walk from what seems to be the main pedestrian shopping road, so location is fine too. No safe in the room, which was a pity. At the price, it seems unfair to expect much - but when advertised as 4*, then a level of expectation is set. Not sure I'd try the same hotel again - as others on offer in the city which look a bit more modern.

8/10 Good

EMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

SEDAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu harika, gösterilen ilgi gayet iyi. Akşam yemekleri muhteşemdi. Sadece canlı müzik sesi biraz yüksekti. Konuşmalar rahat anlaşılamıyordu. Asansörlerde sensör yok. Dikkatli olmak lazım. Kapı kapanırken seri olunmalı. Gayet sessiz ve temiz odaları var. Oksijen harika.
Stayed 2 nights in Oct 2017

6/10 Okay

Matteo

Disliked: Cleanliness, property conditions & facilities
Non fatevi spaventare dall'esterno...
Ristorante per cena discreto con buon servizio. Colazione pessima, scarsa e di bassa qualità.