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Reviews of Apsara Angkor Resort & Conference

4 out of 5
Apsara Angkor Resort & Conference
National Route 6, Kruos Village, Svay Dangkum Commune, Siem Reap

Reviews

6.6
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really old, dirty, loud, cheap
Stayed 1 night in Aug 2019
Response from Vantha on Aug 16, 2019
Dear Sir/Madam, First, we would like thank you very much for your stay with us. We are sincerely apologize for all our inconveniently services that you met while you stayed in here. We are really sorry about that. Regards,

4/10 Poor

fung sim

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, staff moody location soso
Stayed 5 nights in May 2019
Response from Vantha on Jun 5, 2019
Dear Sir/Madam, First, we would like to say thank you for your stay with us. We are apology for any inconveniently of our services. but however, we are inform you that for the last 3 months our resort were sort staff, that why our service were not smooth for some time. We promise you that this mistake will no more happening, if you use our service for your next trip. Regards,

8/10 Good

BONG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful n the food nice not expensive compared to outside.
Stayed 3 nights in Apr 2019
Response from Vantha on Apr 17, 2019
Dear Sir, Thank you very much for your kind commend. Regards, Vantha E-commerce officer

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Just ok.
Good breakfast,room ok. Internet WLAN not working at all during our stay, overall condition of hotel rather outdated.

8/10 Good

Richard, Las Vegas.

Liked: Staff & service, property conditions & facilities, room comfort
Great experience in Cambodia.
I was just here for 18 hours but everything was great. The staff answered my emails and helped me prepare ahead. The food was better than expected with Western dishes. Room was large and comfortable.

6/10 Okay

Verified traveler

Liked: Room comfort

10/10 Excellent

Anne, Bedford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On Highway 6. Just out of town so nice and quiet.
On Highway 6 just out of town so nice and quiet but just a short tuk tuk ride into town or Angkor Wat. Beautiful pool with small jacuzzi pool. Excellent breakfast. Friendly staff who were very attentive and couldn't do enough for you. Room had air con and a fan. Highly recommended.

8/10 Good

Shya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 316 the view is terrible, so many rubbish
Hotel should provide more variety of halal food for muslim tourist.

4/10 Poor

Raj, Gold Coast, Australia

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Dissapointing Hotel
The hotel looks good from the outside. It's not family friendly and they kept pestering me to take a second room for my children. Breakfast was good. Pool also very good. Gym opens at 7am so that was useless in my opinion - if you want to see the temples then you have to be out by 8am. There are plenty of options in Siem Reap. The bar prices were double of Australia !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with super friendly staff. Breakfast buffet was great. Nothing to see in the immediate walking area but tuk-tuks are cheap and easy to get. A very short ride to Ankor Wat National Park.

8/10 Good

Hans Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel with pleasant swimming pool. However, if you have bad luck with very loud neighbours to your room making noise and playing cards until 3 am, then you will not sleep much
Response from Vantha Sam on Apr 17, 2019
Dear Sir, First, We would like to apology you. Because of our resort big market source is China. As you have been know that Chiness culture are very noisy, If event we are staff some time we are also difficult to accept their culture. Regards, Vantha E-Commerce Officer

6/10 Okay

Verified traveler

6/10 Okay

ゆきんこ, 日本

Liked: Cleanliness, staff & service
Disliked: Room comfort
防音して欲しかったです
3泊しました。1,2泊目は快適だったのですが、3泊目は大晦日。年越しのイベントに参加するなら全然問題無かったのでしょう。疲れて部屋で寝ようとすると、イベントをしている音がうるさく、とても眠れる状況ではありませんでした。イベントは59ドルで、世界のポップスを歌っていたように思います。スタッフはドライバーやガイドの手配、部屋の変更等応じてくれました。
Response from Vantha Sam on Apr 17, 2019
Dear Sir/Madam, Of course, We are not sure whatever you commend. But however, We are apology if there are something to you. But if your commend are good, We are glad and thanks for commend. Regards, Vantha

6/10 Okay

YOSHI, タイ

Liked: Staff & service
滞在拠点として利用するならおすすめ
立地は大きな通り沿いで、敷地を出てすぐ左側にトゥクトゥクが待ってくれていて便利。1日チャーターして20ドルでした。どこに行っても降りたところで待っててくれるので助かりました。 部屋からの眺めは2階の建物側だったので良くなかったです。他の方のレビューを見る限り、予約時にプールビューで依頼すれば良いのかも。 朝食はビュッフェですが、高級ホテルの豪華ビュッフェを想定していなければ可。なぜかキムチコーナーが設置されてます。家族は満足してました。 最初は古い普通のホテルの感じを受けましたが、他の近隣ホテルも大差なさそうです。コスト感あえば、悪くないと思います。

8/10 Good

Fini Wu

Liked: Staff & service, room comfort

8/10 Good

710micc, JAPAN 大分

Liked: Cleanliness, staff & service, property conditions & facilities
はじめてのカンボジア旅行
ホテルは、まぁよかったです。ホテルの人もやさしくて片言の英語しかしゃべれない私にも親切に説明をしてくれて、帰りもホテルの外の車のところまで見送りに来てくれてうれしかったです。ただ、日本語をしゃべれる人が一人で それもほんの少ししかしゃべれず、苦労しました。