Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.3 Room cleanliness
4.9 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Daniel from Mexico

Service oriented

Posted Jan 15, 2014 on Hotels.com
The staff is incredibly service oriented, they will do anything to make you feel comfortable and happy. The price is very accessible and includes breakfast which was good. It's close enough to pub street to walk but there was a lot of voice in the surrounding streets. The rooms are ok but not very clean, the floor was sticky when we got there. It has a small pool and the water is ok for a 10 min soak. Overall recommendable, would definitely go back.
4 out of 5
Recommended
for Families
by Ananth from Auckland NZ

Great customer service

Posted Jan 5, 2014 on Hotels.com
5 out of 5
Recommended
by Anthony from Bangkok

Good hotel and friendly staff

Posted Dec 18, 2013 on Hotels.com
Nice hotel with friendly staff. The breakfast is good and the room is nice, clean and comfort. The location is not the best, but you can go anywhere by Tuk-Tuk for 1-2 USD which is good.
5 out of 5
Recommended
by Choosak from Bangkok

Good hotel with great service mind

Posted Dec 17, 2013 on Hotels.com
The hotel is nice for vacation especially for the price which you pay for. The breakfast is good. Room is clean and bed is comfortable. The service is the best and they are all friendly. The location is ok which you will need Tuk-Tuk drive to go to Pub street. Recommend!
5 out of 5
Recommended
for Personal Event
by river from Singapore

Excellent place

Posted Oct 13, 2013 on Hotels.com
The stay was wonderful. Staffs are always attentive and provide excellent service. Speaks good English and very helpful. The rate is reasonable. Selection for the breakfast is simple, perhaps can be better with 1-2 more varieties of food.
4 out of 5
Recommended
for Everyone
by Melina from Malaysia

Comfortable and Pleasant Hotel

Posted Sep 9, 2013
Pros: I like this hotel because of it's friendly staff and efficient service, on top of being clean and with comfortable beds.
Location: This hotel is just about 10-mins from the happening Pub Street. It's easily accessible by renting a Tuk-Tuk at USD1 per ride or trip to Pub Street.
I've stayed in this hotel, due to recommendation from our friends who stayed in this hotel before. I'd say, this is a good hotel, with good facilities and friendly staff. We will definitely will recommend friends to stay in this hotel. The rates at this hotel is also reasonable and within our budget. Thank you Bopha Pollen for making my stay with my friends at your hotel a wonderful and pleasant stay.
4 out of 5
Recommended
for Getaway With Friends
by Rosa from Philippines

Great value for money

Posted Apr 2, 2013 on Hotels.com
Great value for money. Very reasonably priced yet the free breakfast is OK, housekeeping is excellent, hotel staff friendly, courteuous and attentive. Hotel amenities are good, service quality is very good, the hotel is ideally located, near every tourist attraction, near the major thoroughfare. The neighborhood can be intimidating for newcomers but with that kind of central location and the influx of tourists, the area, I predict, will develop rapidly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay!

Posted Feb 15, 2013
Pros: The Staff was wonderful!
Location: It was right in the middle of town!
From the moment we arrived we were treated well. We were picked up by a tuk tuk for free transfer from the airport even though our plane was 3 hours late. We were given juice when we arrived and our room was ready and waiting for us. We had the three bed suite and it was super clean and spacious. The hotel arranged for our tours and we ended up having the same driver the whole time. Love the Bat Mobile tuk tuk. It was all very reasonably priced and could be slightly negotiated. We did arrange things a bit on the fly and he was always ready to take us out with water and a smile. We were right in the middle of town, but not so close to the Pub street and Old Market that we heard any noise. It was all a $2 tuk tuk ride or 10 minute walk away. While we were in the hotel we had free wifi and access to a small pool. We did not have our flight until after 4 and were hoping to go out in Siem Reap for the morning, the hotel let us stay in the room 2 hours past checkout to clean up after our outing! The staff was very helpful and really wanted to make sure that our stay was wonderful. Great Stay!
4 out of 5
Recommended
for Everyone
by Hanson from Malaysia

Value for money

Posted Feb 5, 2013
Pros: Staff are helpful.
Cons: Flooring cleanliness needs improvement.
Location: 10-15mins walk to Pub Street. Located at a quiet place.
Value for money. Staff are very friendly. Security protocol of the hotel is excellent! Highly recommended for budget travellers looking for a decent stay.
5 out of 5
Recommended
for Everyone
by James from Geelong, Australia

Very Satisfied Guest

Posted Nov 16, 2012
Pros: The staff were the friendliest and most helpful I have ever come across
Highly recommend this hotel. Clean and comfortbale rooms, quality food in the restaurant and the staff were the friendliest and most helpful I have come across on my travels. Thoroughly enjoyed my stay at Bopha Pollen Hotel and wouldn't hesitate to stay again next time I'm in Siem Reap. Absolute value for money!!