This was a superb choice, real value for money. I admit I was very pleasantly surprised - the photos and price dont do it justice. Room was huge, bathroom walk in sized shower was even bigger! Loved the decor and set up. But as others have commented, what truly made a difference, was the staff.
They truly make this place exceptional. The service levels from the moment you walk in are astonishing. The front of house team led by Khen, an astounding fellow who will definitely go far, and ably supported by Anna, Laura and others (whose names I'm so sorry I have forgotten, I apologize guys) went over and above their duty to make the experience truly memorable. Not only the service, but passion, energy, friendly attitude and smiles in delivery really shone through: totally lifted my day, every day. And they would do anything to help you, no matter the question or request - nothing was too much trouble, and all delivered with a smile. Whoever has trained these guys has done a fabulous job and has a secret sauce that could be applied in many an over-rated 5 star hotel. I would absolutely recommend this hotel to anyone traveling to Siem Reap: it will brighten your day, I promise!