Ratings based on 16 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
Recommendedby S Ranawana from Thailand
Excellent servicePosted Jan 13, 2014 on Hotels.com
The hotel is tucked away from the main hotel strip so its a bit quieter if that is what you want. We were a bit concerned when we walked into the lobby, which is almost non-existent. The staff were very friendly and nice, giving us a full list of options for the next three days. We were pleasantly surprised when we walked into our family room which turned out to be two spacious rooms connected with a huge door. Both had great bathrooms with brand new fittings and lovely towels. The rooms were extremely clean and the beds were very comfortable with super bedding. What was most wonderful was the staff who were amazing. The Manager went out of his way to make our stay comfortable, at times walking with us to the front gate to make sure our tuk-tuk driver was was at hand and giving him instructions on where to take us etc. We have never met a manager who is more attuned to the needs of his guests. The front office staff, cleaners and drivers were equally accommodating. Since our flight out was at night, the manager offered us a free late check out and when we arrived at his lobby at 4 pm he even asked us to go back and stay in the room until our time of departure. Even the staff didn't seem to mind that we were re-using the room they had already cleaned up. This was truly amazing. We cannot recommend this hotel more and hope those who like a small hotel with amazing staff will chose this for their next stay in Siem Reap.
for Everyoneby Finlo from Oman
Excellent family hotelPosted Oct 19, 2013
Pros: Location Staff Quality
Cons: Less chlorine in pool
Location: 20 mins from Angkor Wat Get a week ticket and do 3 temples a day Go to silk workd to see the process of silk manufacture Chill out in Pub Street
First class rooms in very quiet location, yet only 10mins from pub street by Tuktuk Huge rooms - excelent for children since plenty of space to play in rooms and garden Good pool, - heavy on the chlorine Breafast - large and varied Small and exclusive - only 16 suites Only downside we saw was no lift, but top floor is only 3 stories and if you don't want to climb take a ground floor room Great staff We would stay again Hire a daily tuktuk - $15 - and you can eat out in pub street whenever you want
for Everyoneby maddie from london
Amazing resprt, big garden with poolPosted Sep 19, 2013
I would definitely recomend staying in this resort. The staff is very friendly and helpful even if only few of them speak english. The room was very clean and had a good size bed. Luxury towel and shower. They got big choice of local, american or continental breakfast. We had dinner in the restaurant twice and the food was really tasty and presented in a very good way. They provide transfer to the airpost which is 15min away by car. The receptionist was very kind providing a recomended itinerary to the Angkor temple and he also arranged tuk tuk for us with breakfast box for the sunrise on Angkor wat temple. We tried the laundry service, it was really efficient and perfectly ironed and packed. The only downside is that at the check out we couldn't pay by card altought it is stated that you can.
for Everyoneby suren from Singapore
Well done.....Posted Aug 15, 2013
Excellent settings and relaxed atmosphere. Breakfast was superb. Recommend it with no hesitation. However the pool was a bit let down. Some thing to with quality of water.
for Everyoneby A verified traveler
Relaxing stay in Siem ReapPosted Aug 14, 2013
The hotel is located outside the main hub of Siem Reap but is a five minute tuk tuk ride into the center. The slight distance from the main tourist drag made for a relaxing stay after a day spent visiting the ruins. The pool was lovely and hotel staff attentive. The hotel tuk tuk drivers offered excellent rates and were pleasant and professional. While we had a limited time in Siem Reap, the hotel allowed us to make the most of it.
for Familiesby A verified traveler from Sydney
A lovely hotel on the fringe of Siem ReapPosted Jul 9, 2013 on Hotels.com
This is a lovely hotel, immaculately clean and with very enthusiastic service. The pool is lovely, the breakfasts fine. Staff are desperate to please. The only downer is location, which at a 10 minute tuk tuk ride from the centre of Siem Reap is not ideal, especially as the hotel's food is expensive and - we visitied in low season - prepared at a nearby sibling resort. Ideal for families!
Recommendedby A verified traveler from singapore
Internet not workingPosted Jun 2, 2013 on Hotels.com
Great amazing hotel BUT wifi wasn't working, so had to go to another hotel and the pool water was OVER chemicaled out - it was impossible to swim in it!
for Familiesby Kevin from Sydney
Awesome!Posted May 5, 2013 on Hotels.com
Second time staying here with our two young boys. Staff lovely, rooms are amazing, breakfast is extravagant & wonderful, pool is perfect, gardens manicured. You will find it hard to leave here. A 5 star hotel disguised with the bargain price tag.
for Familiesby Ciara from Ireland
Superb!Posted Apr 22, 2013 on Hotels.com
This hotel is fabulous, its like any 5 star I've ever stayed in. The rooms are large, extremely clean, lovely bathroom, huge open spaces. We have a 1yr old and a 3 yr old. The grounds are huge and maintained to roam in & the pool is great for cooling off. Breakfast is generous & delicious, it even includes a whole basket of freshly baked pastries served on the terrace outside your room every day. A bargain, the only negative is its not within walking distance of 'pub street'. Perfect for us as it was quiet though! Don't hesitate to book here!
for Everyoneby Amy from Sydney
Excellent Service and Tranquility!Posted Dec 4, 2012
Pros: Great location, privacy and EXCELLENT service! I love the fresh Manggo juice at the pool bar!
Location: Good! Just 20min by tuk-tuk from Pub Street
This hotel was about 15 mins away from the heart of Siem Reap city. It was quiet, the service was excellent as the people who worked there gave us their utmost attention an respect. I was very impressed. As there were not many guests, we had the pool all to ourselves until some other checked in. I love it here and would reccomend ti to anyone for any purpose.