Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jan 21, 2015
I liked: The facilities and The pool. Did not like: The location, The bathroom.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Pretty hotel but bad service

Posted Jan 11, 2015
The hotel says that it is located 200 meters from old market but actually are like 2 km away, you can easy solve this take in a tuk tuk for 2 dlls. They say free transport to airport but they didnt pick us and when we ask for transport from thw hotel to the airport the hotel staff said that is only for pick up (a thing they didn't do). We let the "clean the room" sign at the room door and when we came back thwy didn't clean the room, not change the towels, etc. And i can go on and on and we only stay there 2 nights. Is a precious hotel, the landscaping of the pool and gardens is amazing buy the service is really bad and don't do what you pay for.
3 out of 5
by A verified travelerfrom KUL

親切なスタッフ

Posted Jan 11, 2015
親切なスタッフに対応してくださり、安心できました。部屋は狭かったけど、毎日キレイにしてくれたので良かったです。
4 out of 5
Recommended
for Everyone
by A verified traveler

Hot/cold Shower

Posted Jan 6, 2015
Pros: Small and cosy with swimming pool where some equvalent hotel in town do not have it.
Cons: Close the door at all time to avoid the mosquitos.
Location: Walk straight to the local temple there (200 meters away). It is good to see local life.
The water was running very slow and it took me two or three minutes to start showering after flushing. Due to the slow water, it could damage the boiler very easily and it took me almost ten munites to finish a quick bath.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom SAN JOSE, CALIFORNIA

TRANSFERRED TO A DIFFERENT HOTEL

Posted Jan 5, 2015
THIS HOTEL IS NEAR THE AIRPORT, NOT THE TOURIST CENTER. BOUTIQUE BUT LOOKS VERY NICE INSIDE OUT. WE ARRIVED IN SIEM REAP AT 9:30PM. VISA AND IMMIGRATION TOOK ALMOST 2 HOURS. IMMIGRATION OFFICER ASKING FOR US$10 NEW YEAR TIP (?). NO PICKUP, CALLED HOTEL, NO ANSWER, HAD TO FIND TAXI TO HOTEL OURSELF. UNFORTUNATELY, DESPITE WE PAID EVERYTHING IN ADVANCE THROUGH EXPEDIA AND GUARANTEED LATE ARRIVAL, DUE TO HOTEL OVERBOOKING, WE AND ANOTHER JAPANESE COUPLE WERE TRANSFERRED TO A LARGER SMILING HOTEL, DEFINITELY NOT TO OUR TASTE HOTEL; BARACK TYPE OF HOTEL FULL OF TOUR GROUPS IN A VERY CROWDED TRUCK STREET. EVEN WE WERE GIVEN A SUITE WE ARE DISAPPOINTED.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ホーチミン

コストパフォーマンスはGood!

Posted Jan 2, 2015
Pros: 市街地にあるが、一歩入ると静かなリゾートに来た感覚。併設のプールが気持ちいい。
Cons: ゴキちゃん出現。タオルがちょっと古くて、変色気味。蚊が多い!(シェムリアップ全体的にだが)
クリスマス明けの週末に利用。空港からはピックアップ無料との事だったが、迎えに来ておらず、電話するも繋がらない。仕方なく、タクシーで向かい、チェックイン。部屋は、価格を考えれば許せる範囲。しかし、シャワーのお湯が出ず(給湯器のコンセント接触が悪い。シャワールームなだけに怖い!)、クレーム。すぐ対応してくれた。小さいがプールが併設されており、快適に利用できる(お奨め)。朝食はセットをオーダーしてから調理の為、出来立てが食べられる。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto, canada

Relaxing

Posted Dec 25, 2014
Pros: Pool and garden area
Cons: screen on Windows, cleening the floors
Location: laundry mat and convenient store. It was about 1/2 h. Walk to pob street. or 5-7 minutes by Tuk Tuk cost of $ 2 .
overal was good for the costs. comfortable bed, very friendly staff. The room was dark the window didn't have screen so we couldn't open. Food was very good. Pool and spa was excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bangkok

Small but good

Posted Dec 23, 2014
Pros: quietness
Cons: Water flows gently to the mosquito bit me.
Location: Can walk to pub street.
Worth the price that was paid to a quiet place to relax is another convenient option in Siem Reap.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

スタッフの対応が良いホテル

Posted Dec 19, 2014
Pros: スタッフの方がいつも感じが良かったこと。 プールやレストランの雰囲気がよかったこと。
Cons: 地図は姉妹店のPetit Villa の場所を示しているので、正しい位置を示してほしい。
Location: ラッキーモールやLyLy(安くておいしいレストラン)などに徒歩で行ける。 ホテルの前のお店で売っている揚げパンが美味しい。
到着から出発までずっとスタッフの方が笑顔で丁寧に対応してくださいました。 排水口のつまりや、水道の不具合などがありましたが、フロントに連絡するとすぐに対応してくれました。 朝食のメニューとして選べた麺もとても美味しかったです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oregon

quiet and small hotel

Posted Dec 18, 2014
Pros: small and quiet
Cons: cleanliness, coacroaches in the room.
Location: walking distance to the night market and town.
warm and friendly staff. can be little cleaner in the room. overall and wonderful experience. Airport pick up was not arrange automatically after u confirmed the reservation .You need to email the hotel.