Ratings based on 241 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Boston ma
Nice hotel for the pricePosted Apr 25, 2015
No complaints.. Not the best hotel I stayed and a far cry from the worst.. The grounds were beautiful and the breakfast buffet had a very wide selection as well as being tasty.. The location was a bit far from downtown but it was only a three dollar tuk tuk drive.. For the price it was more than satisfactory
for Couplesby A verified travelerfrom Doha, Qatar
Opulent looking hotelPosted Apr 19, 2015
Pros: The size of the room was excellent, very spacious. The pool was a very good size too.
Cons: There was only one chef catering for the egg stall, where there was always a queue, this could be improved upon
Location: Since I play golf, I played in two of the three courses there, both were exceptional. The visit to Angkor Wat is something you must do..it was superb!
The hotel was ideally located, less than 10 minutes from the airport. The hotel provided airport collection and drop-off which was brilliant and a shuttle service to the town centre at very reasonable prices. The breakfasts were filling, though there was only one chef catering for the egg stall, where there was always a queue, this could be improved upon. The rooms were spacious and kept very clean by the housekeeping staff. The pool was huge so never a problem swimming. My fiance used the spa for massage treatment and gave good feedback to the service provided. All staff were extremely friendly and were very helpful. We did misplace our camera and watch at the pool side just prior to departing to the airport and the pool staff were brilliant in ensuring we had the property returned, so thank you for that!
for Everyoneby A verified travelerfrom Hong Kong
nice hotel and offers free airport pick upPosted Apr 17, 2015
nice & quiet hotel but a bit far from pub street offers free airport pick up Spa is not good~~~
for Everyoneby A verified travelerfrom Kota Kinabalu, BKI
5 star hotel with provided 5 star servicePosted Apr 8, 2015
5 star hotel with provided 5 star service. Friendly and helpful staffs, clean room, good breakfast, and good massage and spa.
for Everyoneby A verified traveler
Posted Apr 4, 2015
Great hotel for the money. Staff is very helpful and room and amenities were as described.
for Everyoneby A verified travelerfrom Malaysia, MY
Very good, valuable 5 star hotelPosted Apr 4, 2015
Nice hotel, clean towel, room, bed & conform bed. The staffs are friendly, helpful & politely. I will stay again.
for Everyoneby A verified traveler
Nur zu empfehlen!!!Posted Apr 3, 2015
Kambodscha war das 64 Land das ich in meinem Leben gesehen habe und das Hotel ist mindestens Platz 5 von den Hotels die ich gebucht habe. Super Service und sehr freundliches Personal. Ich habe mich sehr wohl gefühlt.
by A verified traveler
Customer service was abismalPosted Mar 30, 2015
Our stay in Angkor Wat was a series of mishaps. We were shown to our room, and it was not the room level that we had requested. We were told that this would be resolved first thing in the morning, the employee then managed to lock our safe and couldn't get it to open, and our bathroom facilities were broken. The next morning we checked with the front desk about fixing our room situation, and they were unaware of any issues. We had to speak to several different employees before we were offered an upgraded room for the last night of our stay. Overall the facilities were average quality, the food was good but not great, and the customer service was abismal. We would not return or recommend this facility to our friends.
for Everyoneby A verified travelerfrom Seoul
A Nice Way to Pamper OurselvesPosted Mar 30, 2015
Pros: The staff are amazingly helpful and genuinely friendly. The pool is lovely and we spent one entire afternoon just lazing poolside with drinks.
Cons: The wifi in the room was a bit spotty.
Location: Very close to the Angkor Wat temple complex which is easily accessible via taxi or tuktuk.
Stayed here for 2 nights during the off season at the end of a week of traveling through Vietnam and Cambodia and it was a great way to end our trip.
for Everyoneby A verified travelerfrom C
Excellent hotelPosted Mar 23, 2015
Throughout our stay the staff were lovely and so helpful. They went over and above what was expected to make us feel welcome. The hotel is in a great location, close to the Angkor Archaelogical Park and to the city centre. Would recommend anyone to stay here.