Front of property - evening/night

Reviews of Shadow Angkor Villa

3 out of 5
Shadow Angkor Villa
Wat Bo Road, Corner Street 25, Siem, Reap, Cambodia, Siem Reap, Siem Reap

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 17 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ivan, Hong Kong

Disliked: Cleanliness, staff & service
The room wasnt cleaned thoroughly. Some used items were still staying in the bathroom and on bed. And the bet sheet wasnt renewed. Water pressure was low so you dont expect to enjoy your showering. P.s. Keep your property carefully, cos I lost 300 USD.
Stayed 3 nights in Feb 2019

2/10 Terrible

Judith

Disliked: Property conditions & facilities, room comfort
Un-impressed
Booked 2 night stay at Shadow Angkor Villa. Arrived to find the room was on the fourth floor and no lift. The room was clean but fairly spartan but they did provide a couple of complimentary bottles of water. The door of the curved shower was missing and I could not get the TV to work. The air conditioner and Fridge did work but only when the key card was in the slot. As a consequence the room was hot when I arrived and did not run if I wasn't in the room. The bed was clean but very firm and it was very difficult to sleep. On returning from a long hot day of temple viewing was not impressed when housekeeping removed my sneakers because they thought I had checked out. I was so un-impressed by all of this that I did check out and spent a much more comfortable night at another hotel. I would not return to or recommend this hotel.
Stayed 2 nights in Nov 2018

8/10 Good

Deborah M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Info provided by website to hotel had an issue as my name was provided with someone else's address, reference number and payment info. This meant we ended up with a standard room instead of a superior room for the first night however hotel did provide a superior room for nights 2 and 3 to correct the website error. Was very pleased with their service.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service
A good, clean, hotel but nothing fancy.
The Shadow Angkor Villa is a good hotel for the Siem Reap area. The location is good and is walkable to many restaurants and the attractions on Pub Street. Getting to Angkor Wat is also easy. The hotel is very dated and could use an update, but this is similar to other hotels I have seen in Siem Reap. The pool area is nice. The staff are friendly and helpful, even to a native English speaker. I would recommend the Shadow Angkor Villa to anyone traveling to Siem Reap, but just don't expect Marriott level accommodations.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location and good service in an aging hotel
Hotel has good location, great service, across the river and walking distance to the town yet far enough away from pub street to stay quiet enough to sleep. While wiped, sanitary, and cleaned of grime - all the bathrooms are showing their age from leaky showers, tilting door frames, and all the soap dispensers not working. As in looking for over a dozen soap dispensers, none of them worked and have a water bottle filled with liquid soap next to non-functioning soap dispensers.
Stayed 2 nights in Feb 2018

10/10 Excellent

Domino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn't recommend this hotel more!
We had such a fantastic stay at Shadow Angkor Villa that we stayed another two nights! The service was impeccable, the room was spacious, light, comfy and clean. A great location, within walking distance to Pub Street and the restaurants around there. The staff were really friendly and helpful. Free breakfast was decent, although there are lots of flies in the dining area which is outside. Was really nice to have a pool too. Wifi worked mainly in the lobby, patchy in the rooms.
Stayed 4 nights in Jun 2017

8/10 Good

Bridget, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The hotel staff was extremely helpful to my family. I'll definitely stay there again next visit.

10/10 Excellent

Joseph, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just do it
Nice accommodation with excellent service. Picked up promptly at the airport and arranged for Angkor Wat tuk tuk for a couple of days. It is a reliable place to stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Quite comfortable and reasonable
It was quite comfortable and resonable place to stay. Every Tuktuk driver knows this place, so you don't need to explain to get there. It was quite close to Old market which is one of the most tourist places Siem Reap.

8/10 Good

Slavko, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, staff amazing, very helpful. Good value for money.

6/10 Okay

Sigfinnur, Austin

Disliked: Room comfort
Smiley Staff, Uncomfortable Beds, Quiet Location
The staff tried really hard. They were very sweet but not exceptionally helpful like the other reviews mentioned. They don't have much info on the best tour deals or things to avoid. They do greet you with smiles and do everything they can (as far as what they understand). The full bar is stocked, but no one knows how to make a drink. This hotel could be something really great but there are many other discount rooms that are probably a better deal, mostly due to comfort. The wood work is stunning, the breakfast is tasty, the staff as accommodating as they are able. The beds are hard as rocks though and walking up 4 flights of stairs after exploring temples all day is really brutal. I could overlook a leaky shower an a bit of mold in the corner but uncomfortable beds really made the three nights we stayed tough to be ultra positive about. They were also quick to order massages for us but if you are a couple be prepared to have two giggling women who laugh at your behind, toot(I'm not joking), and talk to each other the entire time. Not really a romantic encounter but at $10 per person I still don't feel like it was a horrible value, just a funny and awkward experience.

8/10 Good

Summer, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden, affordable gem
Shadow of Angkor 2 (there is also a 1) was a great find for our stay in Siem Reap. Hotel was clean, a great little pool, affordable same day laundry, service was kind and friendly & helpful in answering questions & arranging transport & tours. Although not in the old market area, it was nice to stay across the river from the noise but be within a short walk of the shopping & restaurants.

2/10 Terrible

YONG WOON, 강원도 춘천

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
영업정지
영업 정지된 호텔... 영업 정지된 호텔 올리지 마세요...
Stayed 10 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Jean pierre

Correct
Belle chambre assez propre Salle de bain et accessoire un peu Vêtus
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Gutes Preis Leistungs Verhältnis
Das Hotel war sauber. Auch das Zimmer war sauber. Unsere Dusche hatte keine Tür. Und ab den 2. Abend war die Dusche verstopft. Haben ein neues Zimmer bekommen. Die Dusche hatte dann auch eine Tür. Service und Personal ist gut. Pool ist sehr klein und der Außenbereich ist ebenfalls kleiner als auf den Bildern. Ansonsten gute Öage und für den Preis vollkommen ok.
Stayed 2 nights in May 2018

8/10 Good

claudia viviana

Liked: Cleanliness, staff & service, room comfort
Principal inconveniente: no tiene ascensor
Muy buena relación precio/calidad. Muy buen staff. Habitación grande y luminosa. Volvería si me dieran habitación en el primer piso.

10/10 Excellent

xiande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒适的酒店
酒店价格优惠 服务良好 能提供优秀的旅行服务。

8/10 Good

Erton, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel to be recommended
Comfortable and spacious room. Small swimming pool and nice bar area. Good breakfast. Decent location close to the river and centre. Overall very good value for the money.
Stayed 3 nights in Dec 2017

6/10 Okay

CRISTINA

Disliked: Staff & service
Hotel limpio
Cuando llegamos el chico que nos recibió no sabía resolverse con el ingles y nos dio una llave de una habitación que estaba ocupada. Además eran dos pisos por escalera. Ese recibimiento fue muy traumático. Luego a la mañana siguiente todo se resolvió y esa pasó a ser una anecdota. El hotel está bueno pero no tiene ascensor.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
O hotel é bem localizado e os funcionários são atenciosos. Não possui elevador.

10/10 Excellent

Gabriele, München

Liked: Cleanliness, staff & service, property conditions & facilities
Zentral gelegenes Hotel
Preis- Leistungs-Verhältnis stimmte. Das Personal war ausgesprochen freundlich, aufmerksam und hilfsbereit. Wir waren dort 5 Tage und fühlten uns sehr wohl. Aber es war etwas laut On der Nähe gab es auch genügend gute Restaurants.

8/10 Good

Salete

Liked: Staff & service, room comfort
Excelente localização!!!
Ser recebida no aeroporto foi bem bacana!!!!

8/10 Good

Harmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Karin, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Ils gèrent très bien les problèmes liés aux réservations ou sur place. Bon séjour

8/10 Good

Cat, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel accueillant, bien situé.
Le personnel a tout fait pour rendre notre séjour agréable. Nous avons eu des problèmes avec le lavabo et la douche et ils ont immédiatement réagi pour les résoudre. il ne faut pas hésiter à les informer de tout problème. Le personnel est très réactif.