Ratings based on 86 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Singapore
Beautiful grounds and a wonderful atmospherePosted Apr 7, 2015
Pros: The atmosphere was very pleasant - the grounds and pool are wonderful. Of course it was warm but that's only to be expected. Local staff are wonderful
Cons: Avoid Mouhut's Dream restaurant! Slow and confused service. Local staff good but poor manager, an expat who didn't seem to care too much. Eat in town!
Location: Lots to do and see! We went quad biking (brilliant!) Lots of fun taking tuk tuks into town and to the temples. Visit the museum before the temples
We had just 3 nights at the Sofitel in Siem Reap over Easter. We hadn't been to Siem Reap before and this was a lovely sanctuary. The 3 nights ended up feeling like a week's holiday!
for Everyoneby A verified traveler
High level hotel very well run.Posted Feb 23, 2015
Pros: All is perfect. Still, you have to pay for your breakfast, the shuttle to the airport... On the other hand you have a perfectly well run hotel.
Cons: High service equals high price.
Location: Hotel just outside the city direct acces to the tempes.
Excellent stay at a price. But remember, if you pay peanuts you get monkeys. Very few groups. Excellent breakfast (not included), Lunch and dinner. Nicely manicured gardens.
for Everyoneby A verified travelerfrom Miami, FL
Beautiful resort in a wonderful locationPosted Feb 20, 2015
Pros: In addition to the comfort and excellent service, the food was outstanding.
Location: Excellent location near the famous Angkor Wat and Angkor Thom sites, yet still in the town.
Excellent location near the famous Angkor Wat and Angkor Thom sites, yet still in the town of Siem Reap. The rooms were excellent with beautiful views of the well kept gardens. The food at the hotel's restaurants was excellent to outstanding with their resident Michellin-trained chef Dominique.
for Everyoneby A verified traveler
Great Hotel!Posted Feb 10, 2015
Wonderful hotel. The staff went out of their way to make us feel welcome. The food at all the restaurants was excellent. If you are going for the golf, however, just be aware that the golf course is about 25 minutes away.
for Everyoneby A verified travelerfrom Kuala Lumpur
Great hotel, Central location, Amazing staffPosted Feb 8, 2015
Location: close to pub street and temples
We stayed for 3 nights at the hotel and it was a wonderful experience. Highly recommend the ground floor room that has a nice patio and access to the pool area. The staff were really friendly through the entire trip and were always very helpful. I particularly loved the massage huts by the pool! Don't think I've ever had so many massages in 1 holiday. There's just something so calming about the sound of nature coupled with soothing music while getting a massage. Location wise, it is great and is a few minutes drive to pub street. Very close to angkor wat as well. All in all, an amazing time.
for Couplesby A verified traveler
Fine for once, but not staying there again.Posted Jan 16, 2015 on Hotels.com
Hotel was physically fine, but the service (front desk, breakfast hostess) were not acceptable at all. Front desk extremely slow, to the point of ridiculousness, and breakfast hostess sported a brusque, bad attitude; didn't seat us when requested (despite being free),and when someone else took pity on us and seated us, had the audacity to move our belongings to another table just to show her pique that she hadn't been the one to seat us (saw her tearing a new one to the nice server that had seated us). Concierge, on the other hand, was excellent, but not enough to make us want to stay there again. Also felt a bit ripped off by the prices for a car day hire, and they don't (refused?) to look into making car hire arrangements not provided by their hotel. Btw, their spa is amazing--low frills, but the actual massages are heaven.
for Getaway With Friendsby A verified traveler
Great stayPosted Jan 9, 2015 on Hotels.com
Beautiful resort. Very comfortable. Huge pool. Tiny/hot fitness center.
for Familiesby vivekfrom New Delhi India
Great place to stay.Posted Jan 9, 2015 on Hotels.com
Really enjoyed our stay.
for Familiesby Vidurfrom New Delhi India
A happy experience.Posted Jan 8, 2015 on Hotels.com
Beautiful hotel with very friendly and helpful staff.
for Getaway With Friendsby mohamadfrom London
one of the best in siem reapPosted Jan 7, 2015 on Hotels.com
excellent hotel, wonderful staff, very clean. the lounge is really homely and cozy. the food there is great. would def stay here again