Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jp

お値段以上のホテル

Posted May 5, 2015
施設自体は古いけどメンテナンスがゆき届いていてスタッフも親切です。日本人の上品な女性スタッフも対応が良く、とても満足な滞在でした。クラブスイートで予約しましたが、運良く?該当のお部屋が改装中でランクアップして頂きとても広いお部屋で最高でした!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel,friendly staff

Posted May 5, 2015
Great hotel and comfy room. Only thing is takes a few days for the room to cool down with the air conditioning to make it comfortable to sleep. Food was good. Can't say enough how friendly the staff was.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

素晴らしい

Posted Apr 21, 2015
一人で宿泊するには、もったいないぐらい広くて綺麗なお部屋にアップグレードしてもらい、本当に快適で素晴らしい時間を過ごせました。また、必ず観光に行くときは、このホテルを利用したいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
People were so nice and helpful. Nicest people in the world!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul

적극 추천합니다

Posted Apr 16, 2015
Pros: 조식부페 객실 및 욕실 청결도 수영장
Cons: 공항 픽업 예약 (전화 및 메일로 둘다 예약했는데 아무도 픽업나오지 않음)
Location: 펍스트리트, 나이트 마켓, 올드 마켓, 스파(마사지), 럭키슈퍼마켓 등
후기가 좋아서 예약했는데 역시 모든 것이 다 마음에 들었습니다. 객실 청소상태도 훌륭하고 방 사이즈도 적당했습니다. 조식 부페와 수영장도 너무 좋았구요. 다만 더운 날씨와 가구와 바닥이 다 나무 소재라 과일을 티테이블에 올려두었더니 개미가 들끓더군요;;;; 그리고 공항 픽업 예약해서 회신 메일을 받고 제가 고맙다고 회신해서 예약 된 줄 알고 있었는데, 픽업예약 컨펌메일을 또 보내서 제가 확인 하지 못해서 답장을 못했더니 공항픽업 예약이 안되어 있더라구요. 호텔에 도착해서 프론트에 얘기하니 미안하다더군요. 마침 어머니 생신이시라 맛있는 케익에 어머니 이름까지 초콜릿으로 적어서 방에 갖다줘서 화가 풀렸습니다.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel..!!

Posted Mar 27, 2015
Great hotel..!! The staff is great, rooms are spacious, pool and spa are awesome. Great location
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 茨城県

立地条件の良いホテル

Posted Mar 24, 2015
Pros: ホテルのトゥクトゥクのドライバーにとても親切にしてもらいました。
Cons: ドライヤーの温風がでなかった。
チェックアウトした後でもスパのシャワーが利用できて良かったです。遺跡観光後は汗だくになるので、フライト前にサッパリできました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth

Good location and standard

Posted Mar 10, 2015
Pros: Location and pool mostly but it had a nice feel with big high ceilings and the rooms and bed were large which was great.
Cons: Pool area needed a bit more of a sweep and found no one really comes around asking if you would like food or refreshments which would have been nice
Location: Restaurants, massages, supermarket/shopping, 10 mins walk to pub street for a nice lively atmosphere at night when they close the road off.
First of all get an online evisa before arriving into Cambodia as you will bypass the visa on arrival queue at the airport on landing which was quite long. Taxis are a set $7 from the airport to a downtown hotel so no problem having to haggle on arrival which was nice. Everywhere takes USD's and it is easier that using their local currency as it has too many 00000's. Hotel good location with supermarket up the road and shops and massage place 50 metres away. Tuk tuks are cheap and plentiful but it is only 10 minutes walk to pub street anyway so everything all very handy. Large rooms and huge bed. All very comfortable and quiet overlooking the pool area. Wifi worked pretty well but it is getting upgraded apparently. Concierge only organises private cars not day tours so we had to do that at a travel agent in pub street. It is hot and tiring seeing the Angkor wat complex so if you are really keen you may want to purchase a 3 day pass and see over a few days to break it up. There are 4 main ones they take you to and it takes most of the day if you climb over them. Depends how into Buddist temples you are. You can see a fair bit if you are physically disabled in any way and cannot climb onto them. Still worth a drive around the area. We had a nice stay as the pool was nice and could pick on a few little things but really if you want perfection go 5 star. We found it befitting it's 4.5 star status and good value for what we paid.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本・福井県

Posted Mar 6, 2015
町の中心部にありアクセスが便利。コンビニも近くにある。部屋も広く清潔。バスルームも広い。バスタブも大きい。スタッフの対応もよい。 朝食時に席案内がなく、前の客の使用した皿がいつもでもそのままになってる。ここはマイナス。食事の種類も多くない。 チェックアウト後、荷物をホテルに預け、アンコール遺跡の観光に行って汗をかいたが、夕方戻ってきてシャワー室を無料で使うことが出来た。これは大変ありがたい。二重丸。
4 out of 5
Recommended
for Everyone
by A verified traveler

ロケーションのよいホテル

Posted Feb 28, 2015
Pros: 朝食も含めてパンがとてもおいしかった。スタッフ全体に感じよかった。
Cons: wi-fiの環境がいまいち。特に部屋では入りにくい。
Location: 歩いていける範囲にスーパー、コンビニ、レストラン等があり、べんり。ツくツクで1人1ドルでだいたいのところへ行けて便利。アンコールワットやアンコールトム内の各遺跡を見学するのは朝6時ぐらいからがすいていてとても良い。
到着時部屋の鍵が壊れていてとりあえず修理してくれて入室できたが、翌朝朝食から戻ると再び鍵が開かず前日と同じ症状であった。部屋を変えてほしいと言ったが春節で満室で他の部屋がないといわれた。日本人のスタッフがいて必ずその日帰って来るまでにキーボックスごと取り替えると約束してもらい出かけた。出かける前に部屋へ入るため、スタッフが隣りの部屋からバルコニー沿いに私たちの部屋のバルコニーに渡りガラス戸の鍵を外から開けて入って部屋の中からドアを開けてくれた。帰って来たときは両方の鍵は直っていた。お詫びに果物と足マッサージの券、ケーキとコーヒーをもらった。2時間のレイトチェクアウトも無料だった。行き空港からホテルまでのホテルのシャトル1人7ドルだったが帰りは1人5ドルにまけてくれた。トラブルはあったが日本人のスタッフの方がとてもよくして下さった。