2 outdoor pools, pool umbrellas, sun loungers

Reviews of Sonalong Boutique Village & Resort

3 out of 5
Sonalong Boutique Village & Resort
Street 27, Wat Bo Village, Sala Kamreuk, Siem Reap

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 101 reviews" "
Rating 8 - Good. 37 out of 101 reviews" "
Rating 6 - Okay. 2 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

stylesbitchley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely and friendly little resort ....there are no telephones in the room however.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The naturally beautiful setting is so relaxing and calming. Dipping in the pool after a long warm day at Angkor Wat refreshes in every way. This was our second stay here and will definitely return.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and beyond expectations. Delicious food.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely kind, helpful, spoke English
Stayed 2 nights in Feb 2019
Response from Mr.Kim on Feb 27, 2019
Dear Anonymous Thank you so much for your value time to write the review of your stay with us. we are appreciated and happy that you were happy and satisfied with our service and facilities.. we are looking forward to welcome to stay with us again. Best Regard MR.Kim

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and secluded from street noise and traffic, nice pool, great personalized service at any hour of day or night. Great location close enough to walk to Pub street but also some great cheaper nearby restaurants. Room and especially bathroom was clean but a little worn and in need of a makeover. Still a very nice place to stay and would definitely recommend.
Stayed 7 nights in Feb 2019
Response from Mr.Kim on Feb 13, 2019
Dear Kevin Thank you so much for your value time to write the review of your stay with us. we are so happy and appreciated that you were happy and satisfied with our service and facilities. we do hope to see at Sonalong Boutique again.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run boutique hotel
Well run enjoyable boutique hotel. Beautiful well kept grounds. Friendly helpful staff. Great pool area. Very good value. Nice hotel to just hangout in if you have a few spare hours. We truly enjoyed our stay here. Would recommend to friends.
Stayed 2 nights in Feb 2019
Response from Mr.Kim on Feb 13, 2019
Dear Kim Thank you so much for your value time to write review of your stay with us. we are so happy and appreciate that you were happy and satisfied with our service and facilities. we are looking forward to welcome to stay with us again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Lovely stay here with our family of 4. The staff was attentive and helped arrange a tuk tuk driver for our trips out to the temples. The pool was a welcome relief from the heat of the day. I would stay here again and highly recommend this hotel. Easy walk to the action around pub street.
Stayed 3 nights in Dec 2018
Response from Mr. Hak and Sonalong Famalies on Dec 24, 2018
Dear Lisa Thank you so much for reviews of your stay with us. we are so appreciated when we have read your review that we know that you were happy and appreciated with our service and facilities. we Sonalong Family are looking forward to welcome you to stay with us agian. Best Regards Mr. Hak

10/10 Excellent

John, Sanur, Bali, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Neighborhood
I stayed here for my second week in Siem Reap after staying a resort close by. The grounds are amazing for a small hotel. There a small pool area set up as a watering hole for deer. Many of the trees are named and the two gardeners do a great job keeping it in shape. I had soup as a breakfast option everyday with a fruit plate and passion juice. Good coffee and better iced coffee for later in the day. My favorite Cambodian dish was fish amok and morning glory. Their cheeseburgers were also tasty. Several interesting restaurants in the area and a French bakery. Best part of the room was the patio outside, what a great recliner to relax in. Do catch the cultural show at the Angkor Resort. It can be booked from Sonalong. Pool is a decent size and quiet during day. Will stay here again.
Stayed 8 nights in Nov 2018
Response from Kim Mr. on Dec 7, 2018
Dear John Warmest greeting from Sonalong Village and Resort, we are so happy to read your review of your stay with us. we are very appreciated that you were satisfied with our service and facilities.thank you so much for your value time to write reviews and stay us. we are looking forward to welcome you to stay with us again. Best Regards, Kim Mr.

8/10 Good

Nice, Siem reap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good property but little bit distance from the actions and restaurants.
Stayed 4 nights in Oct 2018
Response from Mr. Hak on Nov 19, 2018
Thank you so much Sir/Madam for your review. we are appreciated for your comment . we are looking forward to welcome soon. Best Regards Mr. Hak

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
A little slice of heaven. Tucked away and still close to town. Lovely pool and very helpful staff. Organised a tuk tuk for the day to see Angkor wat. A very relaxing stay. Highly recommend.
Stayed 2 nights in Oct 2018
Response from Mr.Kim on Nov 19, 2018
Dear Martha Thank you so much for your review. we are appreciated your feedback that you are enjoy and happy with our service and facilities. we are looking forward to welcome you soon.

10/10 Excellent

Kerry, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this boutique hotel.perfect location,in a quiet street but literally a 5 minute walk to the hussle and bussle of pub street and night market. The hotel organised our tours for us and were very helpful and friendly staff. The pool area is excellent,so peaceful and relaxing,perfect after a long hot day. Breakfast was lovely,you can choose between,continental,American or Cambodia .we tried them all and they were lovely.great value for money.
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
After i settled in i really began to relax and enjoy the place
Stayed 4 nights in Apr 2018

8/10 Good

PARESH

Liked: Cleanliness, room comfort
Nice hotel
Nice hotel i provement required 1) they issue a water botwl of 300 x 2 ml instead if require minimum requirent of 1 liter x 2

10/10 Excellent

tj, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, friendly, perfect for family or couples,
Lovely breakfast included, room very large and comfortable, friendly welcoming staff, lovely people pool
Stayed 3 nights in Apr 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, amazing service, staff were fabulous, great value for money. Would definitely recommend.

8/10 Good

maria, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villas amongst plantation
Staff was very helpful and knowledgeable. The villas are surrounded by well maintained greenery. Nice pool as well.
Stayed 3 nights in Dec 2017

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and relaxing location
Very helpful and polite staff Walking distance to markets, or tuk tuk always available at door Laundry service available opposite $1 for 1 kg Rooms set among gardens
Stayed 2 nights in Nov 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great fit
Beautiful grounds, fair included breakfast, staff remembered us, gave sufficient assistanve finding activities and linking with pairs. Pool area was nice. Fair value for the area, on the upper end of midrange styling accommodation.
Stayed 1 night in Nov 2017

10/10 Excellent

Ghurley, Sandpoint, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonalong, sweet respite!
Such a lovely place! From the hospitality of Mr. Ha, and the impeccable service of Soon. A perfect location, nice walk to Pub Street, or a short tuk-tuk ride, Sonalong is a hidden tropical oasis with pool. Good breakfast cooked to order. We have already recommended to other travelers we have met!
Stayed 5 nights in Oct 2017

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
This is an amazing hotel. The location is great. Although that doesn't matter much because no matter where you go in or out of town there is always a tuk tuk (taxi) to take you. The hotel grounds were beautiful. The resort was clean and inviting. The rooms are large. The beds are pretty firm, but were not uncomfortable. The hotels.com listing stated that bottles of water and breakfast was included, but this was not the case. Breakfast was anywhere from$3-7 dollars, and was worth every penny! The breakfast is so amazing that I did not mind paying. The room refrigerator was stalked with a local beer, coca cola, and liter bottles of water. One liter of water was $1. Six beers or six sodas were one dollar. They will even do your laundry if you leave your dirty clothes in the hamper. It is based on weight but costs roughly $1 per load. They wash and iron your clothes the same day. By dinner just pick your clothes up at the front desk. The rooms are large. The bathrooms are dark, so ladies bring a mirror to do your makeup in the room where it is bright. The best part of this hotel is the staff. Everyone is so friendly and remembers your name. They speak to you every time they see you. They love to get to know you. The bartender makes all the drinkd fresh. They slice all the fruit in front of you for the cocktails. This is an amazing hotel. You will not be disappointed!
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Siem Reap
Beautiful grounds and nice room. Attentive service and friendly staff. Food service slow, but that seems to be the same everywhere in SE Asia. Great breakfast with plenty of choices. Nice swimming pool. Weak WiFi.

8/10 Good

Sandra, vancouver, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family oriented boutique hotel
Great little spot, close to restaurants and shopping. The staff are friendly and helpful. Only a 2 dollar tuc tuc ride to anything u need.

10/10 Excellent

yossi, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Siem Reap
Great location, very nice, large and clean room. Very comfortable bed. Excellent staff, excellent breakfast. Great value for the cost

10/10 Excellent

Kate, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jungle oasis a walk away from downtown
My husband and I spent three nights at Sonalong Boutique Village & Resort while on our honeymoon. The staff was fantastic, start to finish, and helped us plan and get set up for two days touring the temples. The grounds were meticulously maintained. We spent every afternoon at the pool which was a nice break after being in the heat all day. Breakfast was complementary and the coffee was outstanding! The room was comfortable and stocked with $1 USD beers which we enjoyed several of while relaxing in the lounge chairs on our private porch. It was so nice to be able to be close enough to walk into town but to also be a little removed from the hustle and bustle as well. I can't say enough about our experience here, it was truly magical!

10/10 Excellent

sheila, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to main centre.
Lovely setting, great rooms and pool close to hub of Siem Reap. Located within 5 min walk of pub street and 2 mins to kings corner restauarants and stores. Set in lush gardens this is a very welcoming retreat from the crush of SR tourist centre. Staff and owner very welcoming, helpful and generally go above and beyond to asssit their guests. Food in restaurant good, breakfasts very good.

10/10 Excellent

Bob, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Place
Staff was simply helpful and friendly. They went out of their way to make a stay one to remember. The place itself was more than adequate. It is located in a quiet neighborhood. Could walk to Pub Street, but the weather will get you.

10/10 Excellent

Christine, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Chose Sonalong following excellent reviews on Tripadvisor and were very pleased we did so. The free-standing villas (one up, one down) were most comfortable and the huge verandas a bonus, although we didn't have much time to sit there. Although initially upset on checking-in because the room we were given wasn't what had been expected this was quickly sorted out the next day by very apologetic owner Mr Hak and changed to "proper" room. Given free dinner/dance show at local theatre and free dinner at Sonalong as way of apology which were kindly accepted. Had just come from 8 night stay at 5 star resort in Vietnam but I must say we really enjoyed Sonalong as much and such great value for money. Included cooked-to-order breakfasts excellent as was food we enjoyed for lunch and dinner and so very cheap. Cheeseburger for $3.50 unbelievable value. The garden and pool area are really lovely and the staff very friendly and obliging. A special mention to Mr Joy, the Night Receptionist, who provided assistance and support on our first disappointing night and throughout our stay. Even took us on an additional temple tour on our last day. Because we had a late flight out at 6.30 pm Mr Hak arranged our bags be stored in an empty room until we checked out at 4 pm so we could shower and change later. Excellent service!

10/10 Excellent

Allan, Albury NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Boutique accommodation
This was the fourth time i have stayed at this Hotel. Each time i have returned i have found that small improvements have been made & a spa is the latest addition since my last visit. The units are set in a tropical garden which is meticulously maintained & the swimming pool is always clean & refreshing. Mr Hak & is staff are wonderful hosts

10/10 Excellent

Rachel, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff.
All the staff were friendly, kind and welcoming especially Mr Rith (our driver), who met us at the airport with a warm smile, drove us on all our tours, and returned us safely back to the airport five days later. We are a family of four and were given two interconnecting rooms with a large spacious balcony. The hotel was set in beautiful gardens and the pool area was lovely, with plenty of shade. Everything was clean. Breakfast was cooked to order and very tasty and there was a good choice. The orange juice was freshly squeezed. Sal was effecient and organised our tours which were amazing. Chin (our guide)was very imformative and interesting. The hotel was within walking distance of the centre of Siem Reep which had a good night market and a picturesque river area.

10/10 Excellent

David, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unbeatable service
Great, great. Staff the best. Beautiful gardens.Mr Hak thank you! You should be very proud of your hotel and service. Walk to pub street and markets. Fantastic!

8/10 Good

Wayne, Greytown, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and excellent value
Very happy with our stay here. Nice pool with bar close at hand. Room was great and very big. Staff were super friendly and eager to please. Very helpful. We tried the whole fish meal, having heard other quests extoll it's virtues. Excellent meal and very tasty. Need to make sure the cook is on duty if staying in for a meal though. We had a meal one night when the staff were away at a wedding and it was very average. Price for meals and drink are not too bad. Very handy to town; markets, eateries and bars - 5-10 minute walk. Tuk tuks located outside and they don't rip you off. Get the cost to where you are going from the hotel first.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family room and pool
we loved our stay here. We had the family suite upstairs with adjoined bedrooms and a beautiful huge patio. The pool was quite nice especially after seeing the temples. You can either take a ten minute walk to night market or catch a tuk tuk for $2us. The hotel arraigned tour guide and car which was excellent. Some language issues when ordering food, but staff is very helpful.

10/10 Excellent

jane and colin., england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly. Extremely helpful. Very clean. Great foo
One of the best hotels o have stayed in. Would definately go back. Staff very helpful. And food was excelent. Even cleaning staff friendly.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lovely grounds, spacious room, no AC
The staff greeted me with a welcome drink and helped me to my room, where I found out there was no air conditioning and only a directional fan that could not be fixed to aim at the bed. That was a big surprise for the price. I had been traveling in Indochina for a while so was somewhat used to the humidity, but still found it uncomfortable. Otherwise, the staff could not have been more helpful and the wifi in the room was a nice touch.

10/10 Excellent

Lisa, Garibaldi Highlands BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
The staff were very accommodating and friendly. We stayed in rooms 209 & 210 which opened up together to create a huge room. The huge balcony, right outside our doors, was so nice to sit and have drinks on after a long hot day in the sun. The Hotel was beautiful and we really enjoyed our stay.

8/10 Good

Ria, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely swimming pool
We stayed for 4 nights. The staff are very helpfu, friendly and accommodating. The "hotel preferred" Tuk tuk driver was very knowledgeable regarding Ankgor Watt and the surrounding area.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overpriced but decent
Way overpriced for the area, but if you need creature comforts, it's just fine. Same service and quality as a $10 dollar place closer to downtown. Nothing wrong, just unnecessarily priced

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrea, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm yet very central in Siem Reap
Great place to relax away from the crowds and bustle of Siem Reap. Very clean and well kept grounds and swimming pool. One could order off the breakfast menu and as many items as wished. It was heaven to feast on the fresh fruit whilst sitting besides the swimming pool and listening to the birds in the lush gardens. The staff were wonderful especially the young girl waitress who was going back to school on the advice of her manager.

10/10 Excellent

Sandra, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet Boutique
Absolutely lovely staff who are so happy and willing to please. Resort is small and quiet which is a bonus. Only a short distance from the main area of Siam Reap which was also another bonus. Good breakfast and dinner menu.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my most favourite hotels ever!
I loved staying at this hotel...for 5 weeks! I left feeling like a friend who will always return whenever I can and there were also other regular guests staying at the hotel. The staff are wonderful...so friendly and helpful. The owner, Mr Hak offers a genuine welcome when you arrive and is the font of all local knowledge and information. He and his staff offer any help and assistance that you are likely to need.

8/10 Good

Kaydn215, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality 3* in good location
This was a nice hotel. About 15 mins walk from Old Market area and neighbourhood is quiet at night. Has nice garden settings with good pool for cooling off. Rooms are a good size with roomy bathrooms, very clean, basic hanging rods (not cupboards), aircon and ceiling fan. Little TV and kettle with basic amenities. Good size balcony with comfy chairs.

8/10 Good

marks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Beautiful hotel. The gardens are lovely. Very calming after days in the temples. Love the room porch looking out to the garden. Pillows could be softer, and bathrrom floor should be mopped since water goes everywhere from the shower. Staff was attentive and pleasant. Tuk Tuk driver, Sopal was wonderful! He was the personal 'face' for the whole trip. We spent a week in Siem Reap, and could have stayed longer.

10/10 Excellent

Nate, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service!!!
My wife and I spent 7 days at Sonalong Boutique Village & Resort for our honeymoon. Our stay was absolutely spectacular!!! The staff are EXTREMELY courteous, polite, and thoughtful, and they really give a lot of attention to detail. The free breakfast is a wonderful value and has local as well as western options. The saltwater pool was one of our favorite parts of Sonalong because the water is much gentler and more soothing than a chlorinated pool. The gardens are very well manicured and showcase a wide variety of local plant life (I am a biology major so this was especially interesting to me). The fact that the resort has a village layout with separated rooms is really nice because it provides more privacy. The neighborhood where Sonalong is located is quiet and very safe. I estimate that the hotel is about 4 or 5 blocks from the night market. Siem Riep is surprisingly quiet and safe at night. We were able to go on evening walks into town (most people take tuk tuks be we liked to walk and bike). There are many foreigners walking in the streets even at night. Sonalong is not very far from Angkor Wat (at least in my opinion). My wife and I biked the 5 or 7 miles from the hotel to the temples. The only inconvenience was that the water in the shower would erratically alternate between hot and cool. Otherwise, Sonalong was an absolute dream to stay at and I highly recommend it!!

8/10 Good

Bruce Alcock, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful manager
Mr Hak makes this place. He is pleasant, resourceful, informative and knowledgable. The staff are all very courteous and helpful. It is neat and clean, relatively new and in a tropical garden setting with a central sparkling pool. It is peaceful and quiet within acceptable walking distance of the town centre, or a tuk-tuk costs $2. All In all the complete package. Highly recommended.

10/10 Excellent

Jo, Sydney NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, price is right
Perfectly located. Staff gorgeous, breakfast fine, price very good. No down side

8/10 Good

NIcholas, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & Helpful Staffs
The hotel location is just about 10 minutes walk to the markets. Hotel staffs are friendly and helpful. The GM, Mr. Chhay Hak is helpful to give advice on tour itineraries and arrangement. Most importantly, I was satisfied with the stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Nice hotel with pleasant staff. Beautiful garden and pool to relax around. The hotel is far enough from the downtown to ensure you are not disturbed but it is close enough to walk back and forth. Only real complaint was that it included shuttle service back and forth from the airport and despite having sent an email to arrange a pick up at the airport, no one showed up and we had to take a taxi at our own expense.