Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

It is walking distance to the centre of the town

Posted Jun 18, 2014
It is different sort of holiday.the main attraction is Angkor Wat and others temples.imagine walking around under the fierce sun.but it is worth tho'.
Comment from Hotel Management
Jul 27, 2014 by Chan Thoeurn, Hotel Management
Thanks for your vale feedback to our services and we can learn more about services. your feedback is very good for us to improving our production, services and get know everything that we has not been completed it yet. Please have a good luck, good health and peaceful in your life on. Thank you again for your chose our hotel during your lovely vacation and hope to see you again soon.
Comment from Hotel Management
Jul 27, 2014 by Chan Thoeurn, Hotel Management
Thanks for your vale feedback to our services and we can learn more about services. your feedback is very good for us to improving our production, services and get know everything that we has not been completed it yet. Please have a good luck, good health and peaceful in your life on. Thank you again for your chose our hotel during your lovely vacation and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by Juliet from Queenstown New Zealand

Awesome location

Posted May 26, 2014
Excellent staff, Great location close to Pub St, Restaurants/Bars, laundry etc Pool is decent size and not crowded. Second time Ive stayed...love it
Comment from Hotel Management
Jul 27, 2014 by Chan Thoeurn, Hotel Management
Please have a good luck, good health and peaceful in your life on. Thank you for your chose our hotel during your lovely vacation and hope to see you again soon.
3 out of 5
Recommended
for Everyone
by Daisy from Australia

Tired hotel in great location

Posted May 22, 2014
Pros: Location is great.
Cons: Housekeeping needs some serious oversight. This very poor quality service is unusual in Cambodia.
Location: Market, shopping and restaurants all within metres of the hotel.
The hotel is in a great location for shopping at the market and going out for dinner or nightlife. The rooms are tired and in need of a refresh but generally comfortable. The housekeeping was poor, no pillowcases on the bed at check-in and despite the front desk calling housekeeping twice, I ended up wrapping the pillow in a towel to sleep. Minibar was empty at check-in so I had to head out into 36 C heat to buy a cold drink. Also the toiletries were incomplete.
Comment from Hotel Management
Jul 27, 2014 by Chan Thoeurn, Hotel Management
Thanks for your vale feedback to our services and we can learn more about services. your feedback is very good for us to improving our production, services and get know everything that we has not been completed it yet. Please have a good luck, good health and peaceful in your life on. Thank you again for your chose our hotel during your lovely vacation and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by max from new zealand

Nice hotel close to pub street and markets

Posted May 15, 2014
Pros: Location
Cons: Hotel is probably getting on in years, so they need to keep on top of maintainance.
Location: As mentioned, close to pub street, restaurants and markets.
Nice enough hotel with rooms on both sides of the street. Nice variety for breakfast, front staff's English is passable. First night there our air conditioning unit was dripping water on the floor. Within an hour management had a workman there and successfully attended to the problem.
Comment from Hotel Management
Jul 27, 2014 by Chan Thoeurn, Hotel Management
Thanks for your vale feedback to our services and we can learn more about services. your feedback is very good for us to improving our production, services and get know everything that we has not been completed it yet. Please have a good luck, good health and peaceful in your life on. Thank you again for your chose our hotel during your lovely vacation and hope to see you again soon.
4 out of 5
Recommended
by Larry from USA

This Hotel has a lot going forr it!

Posted May 12, 2014 on Hotels.com
I liked the hotel the front desk staff got very confused when I asked if I could arrange for a 4 hour late check out. I asked what they would charge me extra to do this, the front desk lady told me she would have to check with her supervisor, and would get back to me. She came back and told me the charge would be $14.00, I told her I would agree to that and considered the matter arranged. The next day when it came time for the usual checkout I told them I had arranged for a late check out. The man came back and told me yes he know about my arrangement, but they needed the room I was in so they would have to move me to another room. I agreed to do this to accommodate them, then when I went to vacate the room another man was on the front desk and demanded a full day payment from me. I told him I had arranged and he said they had no record of it and he could not let me go without collecting another night fee. I then got into a frustrating struggle over the issue, and he told me he called and nobody in the hotel knew about a special arrangement for me. I flatly refused to pay it and finally ended by compromising and giving them an additional $20. There just does not seem to be any way of passing on special agreement information from one shift of employees to the other. I would warn anyone who makes any special arrangements with this hotel get their agreement in writing!.
Comment from Hotel Management
Jul 27, 2014 by Chan Thoeurn, Hotel Management
Thanks for your vale feedback to our services and we can learn more about services. your feedback is very good for us to improving our production, services and get know everything that we has not been completed it yet. Please have a good luck, good health and peaceful in your life on. Thank you again for your chose our hotel during your lovely vacation and hope to see you again soon.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Loved it!

Posted May 8, 2014 on Hotels.com
Right in the middle of all the action, no need for tuk tuks for shopping, eating, drinking.
Comment from Hotel Management
Jul 26, 2014 by Chan Thoeurn, Hotel Management
Please have a good luck, good health and peaceful in your life on. Thank you for your chose our hotel during your lovely vacation and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by Mark from Sunshine Coast Queensland Australia

Closest to Pub Street

Posted Apr 7, 2014
Pros: Pool. Breakfast.
Cons: Communications between different front desk staff - messages not passed on.
Location: Closest to markets & Pub Street.
Comfortable hotel. Great position. No need for tuk tuk to get around city - just stroll to the best restaurants & bars. Lovely pool to cool off in after exploring the temples.
4 out of 5
Recommended
for Families
by Mukesh Thakur from India

Posted Apr 5, 2014 on Hotels.com
Location of the hotel is excellent. Main town and street are within walking distance. Unless housekeeping is reminded to change the linen daily, they would just make up the room with the same previous linen or change only the towels. Also they charge for use of the internet. Overall the hotel staff were very courteous. The rooms could be fitted with newer LED TVs instead of old TVs of 80's.
5 out of 5
Recommended
for Everyone
by Cricket party from Canberra, Australia

A very pleasant stay in Siem Reap

Posted Mar 30, 2014
Do yourself a favour when visiting Ankor Wat and stay at the Steung Siem Reap. It's a quaint hotel located just off the main thoroughfare and offers everything that you would want while in this part of Cambodia - very comfortable cool room, friendly staff, refreshing swimming pool, and a great breakfast. The restaurants, bars and shops are just across the road or around the corner from this little oasis.
2 out of 5
Recommended
for Everyone
by Phang from kuala lumpur

good central location to town center

Posted Mar 25, 2014
Pros: Hotel staff are good and its location
Cons: maintenance of the hotel facilities
Location: centrally located with many resturants and entertainment joints
hotel is ok. hotel maintenance is terrible. Air-Conditioner not working properly and plumbing is all blocked up. Bath tub base broken.