Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
for Familiesby dr from bangkok
friendly staffPosted Nov 15, 2013 on Hotels.com
staff were friendly and pool is nice, rooms were old and unclean, power kept stopping, other guests were not happy which also showed,then having to climb 6 flights of stairs with two young children and carrying luggage was not good,requested lower floor room (partner has health problems)before checking in and after arrival and was refused,so looked for another hotel in area
for Everyoneby Terry from Sydney
Just what it says on the tinPosted Oct 16, 2013
Pros: Pool area, staff friendliness
Cons: Bed was a bit hard, rooms a bit dated.
Location: Ideal, good area and short walk to centre of town. You can get a tuk tuk out the front to anywhere, but its also not far to walk to anything in town.
I stayed here for a week. A tuk tuk driver was waiting for me at the airport as arranged and quickly took me to the hotel. Check in was quick and easy and the staff took me to my room. The room was large and exactly as advertised. It was clean and well presented, if a little dated. A fairly comprehensive info book is in the room and they gave me a city map with directions to town, which is only a 5 minute stroll at most. The hotel is located on a busy little back street, location is great. The facilities are ok but a bit dated. Bed was quite hard but not uncomfortably so. The pool is lovely and the bar/restaurant is nice. Breakfast was included and is a choice off a quite basic set menu but good enough to start the day. The staff are very friendly and helpful and have reasonable level of english. They can organise tickets for activities. Overall, happy staying here and would again.
for Everyoneby H&T from Brummies
Friendly and RelaxedPosted Sep 30, 2013
Pros: The staff and the price!
Cons: General update/refurbishment
Location: Angkor Wat about 20 mins. Cultural Village 20 mins, 'Floating' village approx. 30 mins to boat. Walk to Angkor Artisans & then free silk farm bus trip
As two mature ladies travelling independently, initially we were unsure if we had made the wrong decision. The whole place is a little bit 'tired' and could do with a spruce up but it was always clean and tidy. The welcome and support from staff was always good and friendly. Although the food and drink was more expensive than other local alternatives it was some of the best we had whilst in Indochina. The hotel employs regular TukTuk drivers, who not only collect and return you to airport FREE but are always on hand. You can hire one for $12 a day and although their English is limited - a good guide book fills in the gaps! It is possible to walk into town but it can be a little precarious given the state of the 'roads' - particularly after rain. Angkor Wat temples about 30 mins by TukTuk - the best way to travel. Tkts can only be bought for One Day, 3 days or a week We bought the 3 day tkt $40! but only used it twice (it has your photo on so cant be exchanged or passed on). The Angkor Aritsan centre is 5 mins walk - very interesting and they also offer free mini-bus to silk farm - also interesting! Floating village interesting but ... they saw us coming. No prices displayed at boat-ticket office and they insisted it was £25 each! This is not good value and I think we should have haggled. After our holiday, we agreed that our stay at The Tanei Guest House had been one of the better choices.
for Everyoneby liza from philippines
Polite staffPosted Sep 23, 2013
The place needs to improve its looks. Altough its just right for the price we paid. Not so far from the night market and so it is accessible
Recommendedby Peter from Vancouver
good servicePosted Aug 19, 2013 on Hotels.com
clean, really nice people. good service
for Couplesby Lindsey from San Francisco, CA
Very nice & welcoming staffPosted Jul 7, 2013 on Hotels.com
The Tanei Guesthouse was a great choice! My husband and I stayed there for 5 nights and were pleasantly satisfied. The hotel staff were very accommodating and would bend over backwards for anything we needed. The hotel was overall very clean and in a prime area of Siem Reap. The famous pub street and night market were just down the street which made it very convenient to grab food, find entertainment, and shop. We will definitely stay at the Tanei Guesthouse again!
Recommendedby elizabeth from australia
clean large roomPosted May 9, 2013 on Hotels.com
good pool, clean room, staff very helpful and breakfast was ok
Recommendedby Shelley from Malaysia
Excellent stay! Lag of cleanliness though!Posted Apr 1, 2013 on Hotels.com
The whole hotel experience was wonderful except for they never change my bed sheet for 4 nights. I have discovered a mark on my bed sheet on the 1st night I checked in. However, the stain is still remain over there after 4 nights. We also found a blood stain in under the bed sheet. We did not make a big fuss of it due to the lovely staff that were working there. Most of the towels are stained as well and we always need to call to change to a new one. Apart from that, everything else was fine.
for Everyoneby Lu from Hyogo Prefecture, Japan
Nice locationPosted Mar 26, 2013
Pros: The pool is great!
Cons: There`s a lot of mosquitos in the room...
Location: Nice location!
If you need just a simple place to stay for some days visiting the temples and doing some shopping, and don`t carry much about luxury, this hotel is your choice. The staff is gentle and polite, they really did a great job for me. And the location is good, you can reach the Night Market and the Pub Street by 5~7 minutes walking. Just avoid the rush hour at the breakfast ( after 8:00 ), if the place is crowded, maybe they will forget to serve you!
for Everyoneby A verified traveler from Lancashire, UK
Good hotel, great positionPosted Nov 24, 2012
Pros: Loacation and price
Cons: Language barriers
The staff had very little English so communication was difficult. The hotel arranged pick up at bus station which was great.