Safe and quaint property. It felt like we were staying in a garden. Staff was polite at all times and the morning breakfast was a welcome treat included with our stay.
Bathroom updates needed - the sink doesn't drain and there's no hot water for the bathtub. Cleaning of toilet bowl and shower walls needed.
The description for this property says free airport shuttle and this is not accurate. I tipped the tuk-tuk driver who was sent to collect us at the airport. But later, he "attacked" me verbally by text message for not giving him extra jobs during my stay in town. He said he spent his money on gas, and his time to collect us at the airport, and expected to be paid double to take us back.
The fare was cheap, however, we preferred to use an independent tuk tuk from the Grab App to avoid the aggression. It left a bad feeling about this first visit to Siem Reap.