Indoor pool, seasonal outdoor pool, pool umbrellas

Reviews of The Oasis Harbor

3.5 out of 5
The Oasis Harbor
Phum Wat Bo, Khum Sala Khamreuk, Siem Reap

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 227 reviews" "
Rating 8 - Good. 61 out of 227 reviews" "
Rating 6 - Okay. 5 out of 227 reviews" "
Rating 4 - Poor. 2 out of 227 reviews" "
Rating 2 - Terrible. 0 out of 227 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIVE STARS. GREAT PLACE TO STAY.
Stayed 4 nights in Mar 2024

8/10 Good

Renee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does indeed feel like an oasis! A quiet calm place with the rooms surrounding the pool with green plants all around! The staff were very attentive and helpful, even supplying us a breakfast to take with us when we left early to see the sunrise at Angkor Wat.
Stayed 2 nights in Dec 2023
Response from The Oasis Harbor Team on Feb 7, 2024
Thank you so much for your feedback. We looking forward to see you once again soon.

10/10 Excellent

Cindy

Traveled with partner
Liked: Amenities
The Oasis Harbour Hotel was a little boutique hotel in a very quiet nice area. It’s across from a school and gym so it’s very quiet at night and during the day as well. The room was so large, comfy bed and pillows, and the bathroom amazing - lots of hot water immediately . We were in 7 different areas of Southeast Asia and this was the nicest place we stayed … value for money this place is fantastic. Treat yourself to a marveious room. Restaurant onsite was decent.
Stayed 4 nights in Dec 2023
Response from The Oasis Harbor team on Feb 7, 2024
Thank you so much for your feedback. We looking forward to see you once again soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande absolument.
Très bel hôtel avec piscine et petit restaurant très bien. À 15 minutes à pied du vieux marché. Personnel gentil et prévenant.
Stayed 3 nights in Dec 2023
Response from The Oasis Harbor Team on Feb 7, 2024
Thank you so much for your feedback. We looking forward to see you once again soon.

8/10 Good

Jennylynd, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quaint property. It felt like we were staying in a garden. Staff was polite at all times and the morning breakfast was a welcome treat included with our stay. Bathroom updates needed - the sink doesn't drain and there's no hot water for the bathtub. Cleaning of toilet bowl and shower walls needed. The description for this property says free airport shuttle and this is not accurate. I tipped the tuk-tuk driver who was sent to collect us at the airport. But later, he "attacked" me verbally by text message for not giving him extra jobs during my stay in town. He said he spent his money on gas, and his time to collect us at the airport, and expected to be paid double to take us back. The fare was cheap, however, we preferred to use an independent tuk tuk from the Grab App to avoid the aggression. It left a bad feeling about this first visit to Siem Reap.
Stayed 3 nights in Aug 2023
Response from The Oasis Harbor Team on Sep 1, 2023
Dear Jennylynd.A warm greeting from The Oasis HarborThank you so much for your values time to share your experiences with us. After reading the review we notice that you have such a wonderful stayed with our hotel and some problem from our tuk tuk member driver. If so, we would like to apologize you with this problem. As we had paid to the driver to pick you from the airport too. Therefore, We had removed this tuk tuk member from our List after find our his Big mistake. To be honest, we used to trained and talk to them about this rule before become to the member. Most of our driver member are fully of skill and experiences to make your holiday here amazing. Once again We are The Oasis harbor Team would to as for your kindness please apologize for our mistake.We are looking forward to seeing you once again here on the nearest future.

8/10 Good

Lynnette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel based on reviews and was not disappointed. The room was spacious and very clean. Our air conditioner was broken and unfortunately the hotel was fully booked that night which meant a very hot room to sleep in, however as soon as a room became available the next day the hotel staff happily switched us to a new room. The pool and restaurant were both great and well used by us. The location made walking to points of interest around the city easy and accessible. I would definitely recommend this hotel.
Stayed 3 nights in May 2023
Response from Sopheaktra on Jun 8, 2023
Dear Lynnette,A warm greeting from The Oasis Harbor.Thank you so much for taking your values times to sharing your experiences with us. We are very delighted to hear that you had a wonderful stayed at our hotel. Once again, We are Oasis Harbor Team would like to say thank you so much for your attendance here. We do hope to welcome you once again on the nearest future soon.With Best RegardThe Oasis Harbor Team

10/10 Excellent

Brenda

Stayed 2 nights in Mar 2023
Response from Pheaktra on Mar 27, 2023
Dear Brenda,We are glad to read that our team treated you well. We are looking forward to welcome you back.With best regards,The management

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More clarity required
Lovely stay generally although waiting staff didn’t always understand what we wanted. Breakfast could perhaps be better as a buffet? Bit of confusion about who had to pay for return transfer to airport (free return transfers were included in our booking)
Stayed 4 nights in Jan 2023
Response from Sophal on Jan 28, 2023
Dear Evelyn,I can't thank you enough for taking your time to rate your stay. I note well all your constructive feedback and I will re-coach them.Now, I am trying to set buffet breakfast but the cost here in Cambodia is inflation which is not covered the selling room rate. I am so sorry about this.Regards,Sophal

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wounderful stay at Oasis Harbor Siem Reap Cambodia
We had wonderful experience of staying at Oasis Harbor. Residance Magement and other staff members were super nice, always ready to help. Place was clean and they served hot breakfast and tropical fruits. I will highly recommend to stay there.
Stayed 3 nights in Sep 2022
Response from Sopheaktra on Oct 8, 2022
We are glad to read that you were enjoying the stay. We can't thank you enough for staying with us and taking the time to share what you had at The Oasis Harbor.Hope to serve you again!

10/10 Excellent

Sivapragasam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we didnt like avout the property was that they should update the washrooms.
Stayed 3 nights in Sep 2022
Response from The Oasis Harbor Team on Sep 22, 2022
Thank you so much for your feedback. We will update and fix the problem. We do hope to welcome you once again on the future soon.

8/10 Good

SACHIN AVINASH

Traveled with family and small children
Liked: Cleanliness, staff & service
Please provide ceiling fan in the room
Stayed 3 nights in Jun 2022
Response from The Oasis Harbor Team on Jun 24, 2022
Thank you so much for sharing your experiences with us. we do hope to add an extra fan to each room on the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from The Oasis harbor Team on Jun 8, 2023
Thank you so much for sharing your experiences with us

8/10 Good

Yogi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the staff who, when the power went out in the city, allowed me to use their hotspot to send an important email. Hat's off to Kann Sokvai for his gracious and honoring service in the restaurant.
Stayed 1 night in Nov 2019

6/10 Okay

Rajesh

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice setting
Bed was very hard. A little isolated although the property did provide a tun tun to town and back. Trouble with the TV reception. The staff worked hard to correct it but finally moved us to another room.
Stayed 14 nights in Mar 2019
Response from Management on Apr 2, 2019
Thank you for your stay with us,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here. The staff were always so helpful and the hotel is beautiful. Will definitely stay here again when I come back to Seim Reap.
Stayed 4 nights in Jan 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! We booked an extra night!
We loved our stay at the Moon Boutique Hotel - the staff are lovely and the free transport is a winner! The hotel itself is lovely, and the bathrooms especially are brilliant. You’ll see what we mean!
Stayed 3 nights in Dec 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I have no complaints. This hotel will be at the top of my list for future visits.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enouf electricity plugins in the room. (only 2). Great place to stay, relax
Stayed 5 nights in Dec 2018

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel with amazing staff, they went above and beyond. Hotel facilities were great, we felt like we were at home. Would highly recommend this place! Couple of nice restaurants down the road, try Lilly's secret garden and there is a free tuktuk to town
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
Great stay. Great hotel. Amazing service. Look no further. Book here.
Stayed 2 nights in Jul 2018

8/10 Good

Eryn, Chambersburg, PA. USA.

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and quaint
My stay at The Moon turned out to be a very pleasant and I was pleased for the most part with deciding to stay here. I am a fairly seasoned traveler and found the service/staff was very friendly and ready to assist in any way to make your stay the best possible. The hotel was further away from the center as part of town than I preferred; however they do provide a tuk-tuk service free once a day to their customers along with a cell phone so that once you have finished in the marketplace they come and get you. Breakfast was delicious..however limited to two choices. The restaurant food was delicious and reasonably priced. The room was very large and accommodating with a large bathroom—shower and full tub included. The bed was hard as a rock however and the one night while turning down the bed I found a huge stain on the one pillow. Good stay altogether.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Visit
Serene pool area with most friendly staff My second visit here. I couldn’t recommend it more. Choose The Moon. You will not be disappointed!!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and helpful staff
Its location is too far from the town center but the hotel staff offered me complementary tuk-tuk services to visit there. No difficulty to communicate with the front desk member in English and he was very helpful when I asked for rearrangement of my car tour plan. The room is very clean and comfortable.
Stayed 2 nights in May 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
The service was outstanding and the reception staff were really helpful in booking tours for us.
Stayed 4 nights in Jun 2018
Response from Management on Jul 4, 2018
Thank you for your choosing stay with the moon Boutique Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome as Always!
Always a great stay at The Moon Boutique. We needed some down time and this is our "go-to" place in Siem Reap.
Stayed 2 nights in Jun 2018
Response from Management on Jul 4, 2018
Thank you for your choosing stay with the moon Boutique Hotel.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended this place for families
The staffs pick us up at the airport. They were also our drivers for the days we requested for transportation around town. Most of them speak very good English. Room was pleasantly big and relaxing. Breakfast was nice and pleasant every morning. Definitely a great place for family. We glad we didn’t go for hotels and be surrounded by tourist on package tours
Stayed 3 nights in Jun 2018
Response from Management on Jul 4, 2018
Thank you for your choosing stay with the moon Boutique Hotel.

6/10 Okay

Markus, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place
Nice and clean. Cannot walk anywhere tough. Need tuktuk to go anywhere. But 1x return trip free a day. Breakfast mediocre so don't book coz of that.
Stayed 2 nights in Jun 2018
Response from Management on Jul 4, 2018
Thank you for your stay with The Moon Boutique Hotel We have upgrade our breakfast

10/10 Excellent

Lai Sheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staffs are super nice and helpful. Breakfast is just average but you can have full. Swimming pool is clean. Highly recommend to everyone.
Stayed 5 nights in May 2018
Response from Management on Jul 4, 2018
Thank you for your choosing stay with the moon Boutique Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved this hotel!!!
Stayed 2 nights in May 2018
Response from Management on Jul 4, 2018
Thank you for your choosing stay with the moon Boutique Hotel.

10/10 Excellent

Caroline, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
We thoroughly enjoyed our 3 nights here. We were met at the airport by one of the hotel's tuk tuk drivers, and whisked away to the little oasis that is The Moon Boutique! We were presented with welcome drinks and then shown to our room. Everywhere was spotlessly clean, and the staff so genuinely friendly and helpful. Although the hotel is not right in the centre, it provides a free evening tuk tuk service to Pub Street (the main restautant and shopping area). They give you a phone so you can call when you want to be collected - a really nice touch. Tuk Tuks are also readily available at the hotel if you want to go further afield - very reasonably priced. Breakfast was cooked to order each morning, served next to the lovely pool. The staff are also happy to provide a packed breakfast if you're doing sunrise at Angkor Wat! We really cannot fault the amazing service and warm welcome we received at The Moon Boutique: in this case, small was definitely beautiful!
Stayed 3 nights in Feb 2018

10/10 Excellent

Jo, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small resort with amazing staff.
Had booked for two nights, was so great I extended two more!! Highly recommend for those seeking a quiet place to stay. Incredibly relaxing, nice pool with gracious staff.
Stayed 2 nights in Mar 2018

10/10 Excellent

Ron, calgary..canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moon boutique
Great hotel..very clean..great friendly staff..free tuk tuk downtown and pick up home. Please dont forget to tip hostesses in restaurant..great free brekky included.Tip your tuk tuk drivers also..not expected but greatly appreciated as they make very little money..loved Cambodia!!!
Stayed 1 night in Mar 2018

8/10 Good

VJ, Dallas, Texas

Liked: Cleanliness, staff & service, room comfort
Good boutique hotel away from City Center
Good for travelers' who want to stay away from city center
Stayed 5 nights in Feb 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!!
I couldn’t recommend this hotel more, the service was incredible! Beautiful clean rooms, generous breakfast and even free lifts into town and back! This was our favourite hotel during our whole trip to Cambodia- the staff really made it, nothing was too much trouble.
Stayed 2 nights in Jan 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Good - it's the reason we keep returning!
Many thanks to the great folks at Moon Boutique! Excellent service. Clean. Lovely grounds. Great place to relax. Living in Cambodia, this is one of our 'go-to' catch our breath places.
Stayed 4 nights in Jan 2018

10/10 Excellent

Athena, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Siem Reap
I was thrilled with my experience at The Moon Boutique Hotel. From before I arrived to my departure their customer service was impeccable for a budget friendly hotel. The hotel is located in an older, less high-end area of Siem Reap, so do not be surprised, but from the moment that you enter through the gate you feel that you are in a hidden oasis deep in the city. The small grounds are beautifully maintained. There is a center garden that is lush with plants, trees and flowers. A quaint open air restaurant is situated in the center of this garden alongside a breathtaking garden pool. The rooms are simple. Very nice sized with unique customized bathrooms. the beds are the usual firm Asian bed. There are adequate linens and amenities such as a stocked mini bar, coffee and tea and water bottles. The front desk arranged for a tuk-tuk to pick me up from the airport and then I had the option to keep my driver for the remainder of the day for touring Angor Wat. I highly recommend doing this. It was about $25 US to do so and well worth it. The same driver then took me back to the airport when I needed. The food at the restaurant was very good. The breakfast provided was nice as well. I also used the Spa which was a great price and very nice. All and all I would highly recommend a stay at the Moon Boutique if your are fortunate enough to have the opportunity.
Stayed 1 night in Jan 2018

8/10 Good

MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green and friendly staffs
Nice place to enjoy holiday !
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfectly situated friendly hotel
We stayed here with our 2 children, aged 4 and 7 and the staff could not have been more wonderful or attentive. Free tuk tuk rides to and from town were a great bonus and the kids loved the pool.
Stayed 3 nights in Nov 2017

10/10 Excellent

Marie, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at friendly hotel.
The Moon Boutique hotel was a friendly and comfortable place to stay. The pool was lovely and accessible and the gardens were beautiful. The staff went out of their way to be helpful and were delightful. They organised free tuk tuk trips to town and gave us a mobile to use when we wanted to be picked up. This was a fantastic service. The breakfasts were more than adequate and the service was excellent. The restaurant food was also very good. I would definitely recommend this hotel to anyone. Thanks again to all the staff.
Stayed 6 nights in Nov 2017

8/10 Good

walter, Swiss/Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel
Very pleasent and perfectly maintained boutique hotel. The area is a bit far out from the center, not walkable in the night but the free shuttle service at any time and the friendly service make up for it Perfect spotless room and nice pool and garden
Stayed 2 nights in Nov 2017

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel close to river and town
Staff at hotel were very pleasant, polite and helpful. We had a very enjoyable 6 days. Breakfast is freshly prepared, generous portions and beautifully served. The hotel is cosy with just 17 rooms and feel secluded and hotel offers a drop off and pick up service to town. We walk often and only used the hotel tub-tuk to pick us up in the evening when we were tired. We ate in the restaurant a few times and the food was good. The spa was good too.
Stayed 6 nights in Oct 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth Every Penny
Had a great experience. Very good value for the price. Clean and quiet. Highly recommend taking the Angkor Wat Tour with Tip (he's the private guide who works with the hotel). He was very friendly and knowledgeable! We also did a massage at the hotel spa, which was very relaxing (and 50% off during happy hour :) ). Hotel restaurant also very tasty and reasonably priced. The staff was very helpful and accommodating. The hotel tuk tuk service was great, never kept us waiting for long! We would definitely stay here again!
Stayed 5 nights in Oct 2017

10/10 Excellent

Katie, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a stay in Siem Reap
Our stay here was excellent and I highly recommend it. The staff was amazing. A free sit down breakfast was provided each day and it was delicious. Tuk tuks to ththe city center were provided for free and airport transportation was also provided. The rooms were nice and clean and the pool area was great. I would absolutely stay here again!
Stayed 1 night in Oct 2017

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greet stay!
it was a greet experience to stay in this hotel,the staff are helpful and accomundating.definetly i will recommend to all my friends!
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hotel. excellent service and on top of it staff.
Stayed 3 nights in Jul 2017