Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds, free WiFi
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Reviews of Viva Hotel

2 out of 5
Viva Hotel
2 Thnou Street (Corner Old Market Area), Mondul 1 Svay Dangkom, Siem Reap

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 177 reviews" "
Rating 8 - Good. 91 out of 177 reviews" "
Rating 6 - Okay. 44 out of 177 reviews" "
Rating 4 - Poor. 11 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mike, Bristol UK

Liked: Staff & service
Disliked: Cleanliness
I have stayed at this hotel a number of times.The staff are brilliant and do everything to help. However the hotel needs a makeover and deep clean. Once done I would have no problem stopping again.
Stayed 15 nights in Feb 2020

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good value great location!
Signed up for a room that said they had cable TV and I was told that it wasn’t working. I needed to have my own cable and hook it up to a computer. Very confusing and disappointing. Excellent restaurant right attached to the hotel and wonderful location in old town. Pub Street and market places within a few minutes walk. Definitely recommend other than the desk staff not helping me out with the TV.
Stayed 3 nights in Dec 2019

10/10 Excellent

Bless, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good and as for any negative comments said about it I would have to say it’s not true. I would highly recommend to try and get a suite because it gives you so much space. It has amazing food and you must try their cheese burger with this corn flour crust on top of it and it tastes so good. This hotel gets two thumbs up keep up the good work would highly recommend to anyone coming to siem reap because it’s location is close to everything like places like pub street
Stayed 4 nights in Oct 2019

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I very much liked its location ,,old market,,pub street ,,nibht mzrkets ,, river ,, and walks
Stayed 4 nights in Jul 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had the deluxe room, power sockets sucked and the water goes out sometimes but it’s right on pub street! Foods good, I’d stay here again
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The property was good value for money and in a good location. Beware some of the rooms are on the 3rd floor and there is no lift. Hard work after a hard day in the heat.
Stayed 18 nights in Jan 2019

8/10 Good

Nathan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Will come back, but......
Staff was a bit disinterested in us. For the price, I would stay again. No bugs. Always a nice thing. Great location. Big healthy breakfast.
Stayed 1 night in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva hotel
The viva hotel is in the popular bar area, but having said that it was quite and relaxing at night I had a early night going to bed before 10pm and was not disturbed by any outside noise, so this location is worth considering,
Stayed 3 nights in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
I found nothing to complain about. The hotel is a very nice place to stay for the price. The staff are very friendly. it is not a five star hotel and does not pretend to be one. I expected it to be a bit noisy given the location but I was wrong. Good value hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Fair price, good location, ok service
Simple accommodation, fair price for what you get. No problems except that they forgot to clean the room.
Stayed 2 nights in Jan 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location,If we ever go back to Siem Reap I would book here again.
Stayed 3 nights in Dec 2018

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big thumbs up for Zing hotel
Check in fast and easy.Staff very friendly and obliging.clean room with room service.food downstairs was ok.has a lift.can walk to riverside where there are many bars and resturants or $3 tuk tuk ride.this is the fifth time we have stayed here.
Stayed 2 nights in Dec 2018

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A definite yes to staying here again
Great location.very good staff. Clean quiet and central to everything. Definitely recommend Viva hotel
Stayed 3 nights in Dec 2018

6/10 Okay

AAA

The downstairs restaurant was great and the staff was really helpful and friendly. Prices were reasonable and vegetarian options are available. The place is located at a superb location. There was only one hotel guy who was helpful. The receptionist was always clueless about everything. The answer for anything was "I don't know". The room had a constant noise from the AC and some other generator or Motor. Since the room was situated in the top floor it was very hot most of the time. There are power cuts and no backup generator and at that can't stay in the room it's too hot and no wifi.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018
Response from Kosal (Mr.) on Sep 14, 2018
Hello Dear Sir / Madam. From: Viva Hotel & Restaurant Viva. Thank you very much for your email. We apologize for all your stay Of the customer whose services are inaccurate We are always awaiting critical feedback from customers To build.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhat comforting
Nice, cozy, quite big room for the standard room. Got the lounge area fill with bar seating and a pizza restaurant too. Friendly staff with good English.
Stayed 1 night in Dec 2017

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Leonard

Liked: Staff & service
Close enough to Pub St
A nice big room, but no comfortable chair to sit in. Inadequate lighting to read by. Kettle provided, but no cups or tea and coffee. Why? Hotel has an old Colonial charm but showing signs of neglect and poor maintenance. Very busy and popular restaurant downstairs. Some noise from the extremely loud thumping music from the competing cocktail carts nearby is audible in the room. I probably would stay again but request a room at the back.
Stayed 3 nights in Jul 2017

6/10 Okay

Su Wai, Singapore

Disliked: Property conditions & facilities
Very Centralised
It was a budget hotel. Room given was pretty in bad shape but upon complaint I was given a free upgrade from Standard room to Deluxe Room. Overall, everything was smooth living here.

8/10 Good

mike, Singapore

Liked: Staff & service, property conditions & facilities
excellent location
excellent location, friendly staff, not so comfortable bed

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
can't confirm my booking because PC problem
can't confirm my booking because PC problem. Room is so shabby access to restaurants,massage shop and bar is good

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff try hard.
Must upgrade your room. Superior room no window,leaking pipes, must be slim person to use toilet. Entrance to rooms is next to the kitchen. Sat on sidewalk table for breakfast with a rat and a cat. The rat was bigger and the cat couldn't care. Welcome to Asia.

8/10 Good

Verified traveler

Liked: Staff & service
Convenient and good location.
Great Location. The hotel staffs was very friendly and helpful & the Mexico breakfast was very delicious.

6/10 Okay

HUANG WEI

Extremely Convenient Location
Friendly staff. Clean room but no hot shower available.

4/10 Poor

Derik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the prive and location
Viva hotel has a very good location, pretty close to pub street and its main bars and restarants, but, my room was not good at all. They put me on the 3rd floor, where there're the last two rooms of the and the laundry. My room and the 3rd flor itself was not clean and the bathroom is very old.

8/10 Good

Juliana, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel close to markets and Pub Street
Nice hotel close to several markets and Pub Street. I got a free room upgrade since the TV in my room wasn't working. Staff was extremely helpful and welcoming throughout my stay.

8/10 Good

Shirley, Malaysia

Liked: Cleanliness, staff & service, room comfort
Best location

6/10 Okay

Niwas, Singapore

Liked: Cleanliness, staff & service, room comfort
Great location; decent hotel; cosy rooms
Enjoyed my stay at Viva; friendly staff who are willing to help you with any queries or transport arrangements. Most importantly, its a great location. Pub Street is just a minute away by foot. Rooms were clean and good wifi access through all floors. Recommended for single/ backpackers/ budget travellers.

6/10 Okay

Verified traveler

6/10 Okay

Andrew, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location
Gray location, breakfast, and restaurant

8/10 Good

johnson, Singapore

Liked: Staff & service, room comfort
Siem reap
The staff was very polite and helpful. .very convenient neighbourhood and easily accessible to the market, pub street and ang kor. Bed was comfortable and room was value for its money.

8/10 Good

Donny, Jakarta, Indonesia

Liked: Room comfort
Great Location
This is my first time to Siem Reap. Stay at Viva hotel was a good experience. Just 2 minutes walk to Pub Street, where there's a lot of Bar and Restaurant. I love Viva Mexican Restaurant just under the hotel, they have $1.50 Margarita. Room was oke, but there's no elevator and my room is at 4th floor.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location
Very quiet even the hotel's location is near pub street. Easy to get night market and pub street. But my room type was standard, room number 302. Rainwater was leaking from the celling when i came back to the room(when it rained outside) It happened to us twice so i complained reception. Finally we could have another room But Good budget hotel

8/10 Good

georges, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , central
Pleasant stay Nice Room Good location Good restaurant, Quitte Nice view
Response from sophearak on Nov 27, 2015
Thank you very much for taking your value time writing about our hotel. hope you and your family have nice day with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!!!
Always really nice:)

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Abc
One day the power is off about half hour, and the flash button is not working, but the hotel location is perfect.

8/10 Good

Paul, Nelson, New Zealand

Liked: Staff & service
Hotel near Pub Street
Great location near Pub Street. Unfortunately the room I had the shower didn't drain and would pool by the toilet, two powercuts didn't help. Otherwise nice room

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Closed to Old Market and Pub Street.
Friendly staffs, good location, easy to walk around Old Market and Pub Street. Nice breakfast.

8/10 Good

RSCOCHIN, INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a value for money room
Value for money room at an excellent location.

8/10 Good

Vishnu, Singapore

Liked: Cleanliness, staff & service
Best location in town
Didn't have to pay a lot to get there, plus it was so near pub street. my friends and i could just walk almost anywhere. it certainly is clean and comfortable for the price you are paying. the breakfast was a real steal the Mexican food was awesome. Just lookout for the beggar kids asking for milk its a scam and they will most probably ask you for money or milk while you are having a meal so that was pretty annoying. besides that the hotel was really comfortable and was in an excellent location.

8/10 Good

Tony, Darwin, Australia

Liked: Staff & service, room comfort
Short stay
I stayed here two nights and had no issues. My room was on the third floor and there were no elevators which was inconvenient but not a deal breaker for me. Reasonable sized room. I would stay here again.

6/10 Okay

Verified traveler

Disliked: Staff & service

8/10 Good

Matt, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel in great location
This is a very well run hotel with good rooms & facilities. There is an excellent Mexican restaurant downstairs with good food and an interesting view of the passing parade of life going by, It's also very close to other restaurants and bar street is only metres away. The central location is fantastic

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

10/10 Excellent

Jana, Australia - SA - Adelaide

Liked: Cleanliness, staff & service
Facilities: Unpretentious; Value: Low-priced; Service: Outstanding; Cleanliness: Lovely; Have the breakfast burrito!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and worth of many that I paid for my stay. Good location and appreciate hotels.com for giving contact with it.

8/10 Good

gladglen, Australia

Disliked: Cleanliness
Great Beds, Very Central
It was only one night as I was hotel shunting due to Asian new year and everything being overbooked, it was pleasant.