Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler from London
Won't be going back.Posted Jun 29, 2007
Spent 3 nights last week & we were easy to impress as were on honeymoon. Sadly, feel compelled to reveal all our gripes. We were sharing poolside "function" spaces, and it's hard to relax in your cossie while surrounded by 100s of suited men at a conference! Our 1st room was unconvincing as a 4* venue. A nice man did upgrade us 'as it was our honeymoon' but the new lock was v.hard to use; shower was poor; air con/fridge v.noisy; TV didn't work; & cupboards had cobwebs. Breakfast was OK buffet but evening menu v.limited/expensive. Only veggie option was spag/toms for e9. On the last night, we found a wedding going on. Being newlyweds we were v.sympathetic to not being able to use the pool area, despite having had no notice. Swiftly unamusing was the relentless noise. We lay awake til 12.30am while the band cranked up the volume, then I went to the front desk. A receptionist called the organiser and promised it would stop shortly. Of course it didn't. At 1am, I was back. She called again to say room X was still complaining. She then told me she'd ok'd another 15mins & it would hopefully end soon. I was (politely) livid! Host weddings, sure, but at least have the decency to inform people paying top dollar for a bedroom they won't be sleeping! She shrugged her shoulders. At 2.30am people in the room above ours scraped furniture along the floor for 20mins. At 5am we had to get up for a 2hr drive. No doubt this place is great for a wedding/press jolly but seriously NOT holidays.
by A verified traveler from Cheshire
Nice grounds, shame about the room...Posted Jun 23, 2007
We booked a Junior Suite 12th June to 16th June 2007. Very disappointed. Room dark, only light coming from double doors as no windows. Bedroom area, up wooden steps to 'mezzanine' level. Not enough head room for anyone tall and dangerous steps for anyone old or infirm. Unstable lighting and fittings in bathroom. Staff proceeded with re-roofing outside patio area with bamboo whilst we were using it outside our room and suggested we sat inside with doors closed. We declined. There was a cooking facility which was inadequately furnished and lacking a light to see with. On a plus note, the grounds were beautiful and well maintained, the food good but expensive.
Recommendedby A verified traveler from Wiltshire
Lovely Rural RetreatPosted Jun 22, 2007
Lovely place in beautiful countryside, the hotel has everything you would need to relax from it all, we used it as a base to explore the surrounding area, you will definitely need a car if you want to do this as there are no other facilities within walking distance. The food was good, although don't have the steak as it was generally not the best quality. Staff were friendly and helpful, the room we had was a junior suite and had a kitchenette in which was great as we did a little bit of self catering. Would definitely go back but perhaps only for a couple of days in passing as we like to see new sites and we did the surrounding area sufficiently.
Recommendedby A verified traveler from Dallas
WonderfulPosted May 21, 2007
We were extremely happy with the San Luigi Resort. The grounds are beautiful and the room was comfortable. It was very convenient for touring the countryside.
by A verified traveler from Wales
Italian Fawlty TowersPosted Apr 13, 2007
First the good points :- excellent location for Siena and just on the edge of the Chianti area, about 50km to Florence ( follow the main Siena / Florence road - continue until you see a car park on your right - use a 37 Bus for the centre ). The bad point :- there was a corporate event on when we stayed - were only able to eat at the hotel on the final night. The head waiter steered us away from everything on the menu, the food was good but not what was expected, e.g the "rocket" accompaniament to the main course turned out to be white beans ! The bar failed to operate on 2 out of the 5 nights we were there. Just check with the hotel - if they have a corporate event on go somewhere else, they obviously can't cope with large numbers.
Recommendedby A verified traveler from Los Angeles, CA
nice secluded placePosted Jul 26, 2006
not close to anything... but it is in the heart of wine country in tuscany and a 30 minute and very scenic drive from most other towns in the Chianti Classico region. plan to rent a car, you will need it to get there and around tuscany because there are no buses or taxis. It is in the outskirts of Monteriggioni, a cute but tiny farming town. The hotel itself is more like a self contained resort than a hotel per se. You get a nice private bungalow to yourself. The staff is nice and were very helpfull. They helped us plan a great day of wine tasting and castle visiting and even made reservations for us. We were on our honeymoon but there were also a lot of families there but they didn't bother us. The grounds are big enough and there are lot's of activities to keep the kids busy.
Recommendedby A verified traveler from Boise, ID
Totally exceeded my expecations!Posted Jun 21, 2006
Since this was my first reservation using Expedia, and it being an international booking, I was a bit nervous. The minute I turned down the lane and saw the awesome setting of San Luigi, I knew I had made a good choice. The grounds of the resort are impeccably maintained. Everything one would expect from a resort in Tuscany. Quaint, tile roofs, cobblestone paths, very romantic! The rooms were very quiet, comfortable and very well maintained. Service was outstanding and I am still missing my daily, morning cappucino by the pool. Resort resturaunt was very good and the room rate includes a very nice breakfast buffet. If you are into wine, which is the main reason we visited the area, they have a great wine list including some of the top local Tuscan labels. Front desk was also very helpful directing us to local wineries, resturaunts, etc. I have already recommended San Luigi to several friends.
Recommendedby A verified traveler from London Ontario
great placePosted Jun 17, 2006
This was a great place to stay. Room had a refrigerator, sink, and a few dishes. A class above some Italian hotels/resorts We were there in May and had difficulty getting the heater to work-- no instructions. Dining room had a limited dinner menu (one of our group was a picky eater ) -but found out later we could have asked for specific items. Breakfast was included-- go early for best selection. Wonderful grounds, large outdoor pool and lots of comfy lounges. Definitely need a car. Would go back anytime.
Recommendedby A verified traveler from Israel
great location, service has to be improvedPosted May 17, 2006
great location, great atmosphere, service has to be worked on,
Recommendedby A verified traveler from Houston, TX
Very nice, country locationPosted May 3, 2006
We really enjoyed the remoteness of this resort. We had been to the tuscany region before but had stayed in Florence and Siena so really appreciated a different experience. The resort is very nice, especially by Italy standards. I only recommend that you pay for an upgraded room so that you don't get placed in the old house (behind the maintenance shed). This happened to us and it was less than pleasant so we upgraded to a junior suite which was comparatively better. We really enjoyed the pool and gardens and appreciated the old world charm but with some added luxuries.