Double Room | Terrace/patio

Reviews of Hotel Arca di Pienza

3 out of 5
Hotel Arca di Pienza
Via San Gregorio 19, Pienza, SI

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 13 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Sorry, more frustrating than positive
I had read reviews and hotel advertising and seemed worth the additional cost so booked to stay here. I arrived early and found the location problematic because it's on a busy road and there is NO place to park a car. Not even an welcome entrance area so one doesn't know what to do. It meant driving back and forth a few times ending up parking in the gas station across the road. With this being already stressful to then arrive and the main doors locked! 11:30 am! I went to a Butcher next door who helped me and showed me a buzzer which rang a bell and eventually a staff member came down but said to come back later as staff had gone to the bank. By this time, with my car illegally parked I was getting more frustrated. The Butcher told me I could park in a parking area down the road. So I first got my luggage and crossed the busy road and left in hotel lobby. I'm mentioning this so one can be prepared and not go through what I went through. The hotel itself is okay. My room was pretty with a very nice bath but if you open the door /window to the small terrace it's noisy. Granted, at night it may not be but I was there in November and didn't open windows/doors. The hotel is a short walk to Pienza's historic area. The TV was on very early in the morning which I could hear the din in my first floor room. A young woman at reception was nice but a gentleman at reception was too busy on the phone to help me. My impression was overall poor.

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in a beautiful town, friendly staff excellent breakfast

8/10 Good

Kathy, San Jose CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The was very nice and welcoming. Our bagged was brought from our car and the proprietor scoped out a legal ace for us to park in. Overall very homey.

10/10 Excellent

Gerald, Turlock, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Family owned and very friendly. Went out of their way to help any way they could. WiFi was fantastic. Sort walk to the village with plenty of restaurants and beautiful views. Some parking across the street. We would definitely stay there again.

8/10 Good

David, San Diego CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect base for exploring Tuscany
The folks at the Arca di Pienza are kind, friendly, and helpful, and they keep the place spotless. Great value, with a spacious room, really comfy bed, and a decent breakfast. Pienza is a must-see and we found it a nice base for exploring the region in day trips. Great location only a couple blocks outside the city walls. It would be 5-stars across the board from us had the AirCon been working correctly but we don't fault management since we didn't speak up.

6/10 Okay

Kathy Jones, Pienza, IT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult check-in/-out location
Owner and manager are very friendly and helpful, but parking is nonexistent and access to the hotel for check in/out is an issue.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel Arca di Pienze, in Pienza, Italy
The new hotel is just outside the old city of Pienza. The hotel is family owned and operated. With just 8 rooms, it operates like a B&B. Upon arrival we discovered that the hotel has no private parking, nor any place to unload luggage except in the main road in front of the hotel. Public parking is available in two close-by lots. More on that later. Our room was OK but not special. Housekeeping was poor. The first day we had almost no TP left and no extra roll. The next day no bath mat was left. The third day, no new plastic cups were left in the room. Problems were fixed immediately upon request, but "reactive" housekeeping is not what the customer wants. Our room had a small patio with table and chairs. There was also a small grass area adjacent to the patio that had not been mowed this season. The grass and weeds were 1 - 2 feet high. We observed that other rooms were in the same condition. That said, there was also a rose bush in full bloom dividing each patio from the next. Very beautiful. The front of the hotel has a large patio that is very indifferently maintained and staged. The hotel faces a rather busy street and this patio is not particularly inviting.... nor is their any attempt to make it inviting. The help parks a motorcycle on the patio. "Grandpa", a very pleasant man who speaks no English, helps to cover the desk while the manager is occupied. He spends quite a bit of time watching the large screen TV in the lobby, at rather high volume. Like many Italian hotels, the WiFi only works in the lobby. The breakfasts were fully adequate but not luxurious. No hot dishes were served, but the cold food choices were fine and the coffee was excellent. The weekend we were in the hotel, Pienza had its annual flower market. The town was packed. Saturday night we were not able to find any parking near the hotel and had to get a spot several blocks away in a residential neighborhood. We cannot say whether it would be difficult to find parking close-in during the height of tourist season, when visitation would be higher than early May. Our overall impression is that this hotel is not making it financially, or the owners have lost interest in running a B&B, or both. Too many little things are going undone. It does not cost much to mow grass, or ask the help to park in the same public lots that the customers have to use. All in all, if we had to do it over again, we would spend more for something a bit more upscale. For travelers on a strict budget, this hotel should be considered in comparison to other hotels in the same price range in Pienza.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Lo consiglio solo se trovate una buona offerta.
Albergo carino in buona posizione,ma il rapporto qualità prezzo, anche se era la notte di Pasqua non mi è sembrata ottima.Ad un prezzo inferiore il mio giudizio sarebbe stato un po' più alto sebbene il letto cigolante e la vista sul distributore avrebbero comunque influito. Quindi lo consiglio solo se trovate una buona tariffa.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tina , Milano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Discreto
I titolari dell''Hotel sono gentilissimi ma la struttura presenta alcune carenze: è ubicata sul fronte strada e non dispone di un parcheggio (c'è quello pubblico vicino) e non ha uno spazio adeguato per la sosta. La ns. stanza. nonostante i doppi vetri era rumorosa. Il soggiorno è stato, pertanto, soddisfacente con il valore aggiunto della cordialità dei gestori.

10/10 Excellent

Giorgio , Treviso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accoglienza familiare, belle camere, molto pulito

6/10 Okay

Gisele

Disliked: Property conditions & facilities, room comfort
Hotel simples mas agradavel e próximo ao centro histórico. Bom café da manhã .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un ottima risposta
Ho soggiornato in questa struttura assieme ad un amico per due notti. La mia esperienza è stata molto positiva, nulla di cui lamentarmi. Le camere sono pulite e arredate con cura e buon gusto, dotate di aria condizionata, frigo bar e Wi-Fi. La colozione è molto ricca, grande varietà di dolce e salato. La posizione è molto buona, con appena 200 metri a piedi si è in centro paese. Claudia, la titolare, è una persona affabile e sempre disponibile. Nella vita si vive di esperienze e questa, nel suo piccolo, è stata molto positiva. Accorrete gente, accorrete!

10/10 Excellent

PLME, Bordeaux, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small friendly hotel near centre of Pienza
We received a friendly reception. The staff helped us take the luggage out of the car and take it to the room. We received helpful advice as to where to park our car close by for free. Our room was on the street side but with the double glazing the noise was minor. The room was small but very comfortable and clean. The staff was very friendly and the breakfast, included in the price of the room was excellent. My wife and I would certainly recommend this hotel to our friends.

8/10 Good

Cristiana, Ancona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon week end
Hotel molto carino, titolari sempre disponibili, e molto cortesi.. Colazione ottima, abbondante, con diversi dolci fatti in casa. Camera molto confortevole e pulita

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Manuela, Udine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima soluzione
Abbiamo soggiornato in questo hotel per 4 notti. È stata un'ottima esperienza. Vicinissimo al centro, a piedi. Parcheggio gratuito antistante l'hotel. Camera graziosa, ordine e pulizia impeccabile. Grande simpatia e cordialità da parte dei gestori, sempre disponibili e sorridenti. Buona la colazione. Tranquillità e ottimo rapporto qualità - prezzo. Ci torneremo!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in walking distance from city centre
This was an extremely nice stay with a very pleasant staff. Room was large with direct access to a terrace. We could park for free just behind the hotel. It is only 5 min to the city centre and very quiet at night. The staff in the reception made coffee at a very modest price when we came back in the evening from a restaurant that didn't serve coffee

8/10 Good

Primo, Montecchio Emilia (RE)

Liked: Cleanliness, staff & service, room comfort
Positiva in tutti i sensi. Pienza è un posto davvero molto bello, tranquillo e con interessanti cose da vedere dal punto di vista storico e artistico.

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

simone, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come a casa
un piacevole hotel gestito da persone educate cordiali e ospitali ! Consiglio a tutti

10/10 Excellent

Gerhard, Rosignano Mrittimo/ Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumurlaub in Pienza
Hotel sehr sauber und mit freundlicher familiärer Atmosphäre. Parkplätze in näherer Umgebung vorhanden. Nahe an Innenstadt gelegen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy hotel in a nice place
could be a bit difficult to find a parking spot.

10/10 Excellent

Ya-Wen, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的飯店
飯店位置就在小鎮中心,對面有加油站及免費停車格;旁邊有超市,步行到舊城中心只要三分鐘,非常便利。 飯店規模只有幾間房間,接待的人我想應該是經營者以及他的家人,客房位於二樓,即使有小電梯非常熱心堅持幫我們提行李、每次進出大門,有時候是他的父親(我猜想),有時候是他本人都親切的同我們打招呼。 房間非常舒適,裝潢也很漂亮一致,浴室明亮乾淨,空間感就和照片一模一樣,甚至還有小陽台! 即使當天入住小鎮的房客不多,老闆仍準備了豐富的buffet等待我們使用,真的覺得這兩天的住宿是我們20天旅程下來最覺得窩心的體驗!

10/10 Excellent

GM, Padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Davvero a due passi dal centro della piccola cittadina. Camera molto ampia.

10/10 Excellent

René, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal treatment
Vi blev modtaget med åbne arme og de stod klar til at hjælpe os på plads med kufferter og værelser. Det var en fantastisk modtagelse! Værelserne var dejlige og meget lyse med masser af plads. Vores værelse havde en terrasse, som var perfekt til en kop cappuccino, efter dagens sightseeing og vinsmagninger. Vi mødte hotelejeren på en nærliggende cafe, og uden vi vidste det, havde han betalt vores kaffe. Hvor tit ser man det? Alt i alt, et fantastisk sted, med en dejlig beliggenhed. Næste gang vi skal ti Pienza, skal vi bo på Arca di Pienza igen.