Ratings based on 846 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Very nice hotel and good location.

Posted Jun 30, 2015
Pros: Location, staff
Location: There are lots of things to do, just follow the map. We were close to everything. Maybe 15 min walk to the main square
We walked from the train station which took about an hour. It wasn't an easy haul with suitcases up and down hills. I recommend a taxi. Mossimo (hotel staff) was so helpful. This hotel had the best tourist information and they provided a map with a legend plus they had information on their wifi log in site. The room was spacious, great view and comfortable but I could hear everything. I woke up every time someone flushed the toilet and when someone's shower was running it sounded like it was raining. Not much you can do but I never requested a change in room. They provide slippers because it's hard wood floor. The roof top terrace restaurant was beautiful but the food wasn't as good as other places in the city. We went on a wine tour in Siena and it was great. Beautiful city.
Comment from Hotel Management
Jul 2, 2015 by Ronny, Hotel Management
Dear Guests, thank you for your review and we're pleased to read your words. We're sorry if you did not found the food's restaurant as your expectations, we have a special menu suitable for all the palets. Next time I recommend you to take a taxi because we are located at some km from the train station. Best regards Ronny
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
Clean, nice staff, walk to city center. Also arranged a nice tour for me to see some of the hill towns
Comment from Hotel Management
Jul 1, 2015 by Ronny, Hotel Management
Dear guests, thank you to underline that our location is brilliant to visit all the main attractions by wolk. Everything is very close by. See you next time in Siena Regards Ronny
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Hotel close Il Campio

Posted Jun 25, 2015
Pros: Location close to Sienna center
Cons: The beds could be more comfortable, they are very hard
I was upgraded to a deluxe room that was hardly deluxe
Comment from Hotel Management
Jul 1, 2015 by Ronny, Hotel Management
Dear Guests, we upgraded to a deluxe room for free and you are repaying us by leaving such comment. That's something very unusual. Sorry to have tried to do something special for you Regards Ronny
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago suburbs

Special siena

Posted Jun 22, 2015
Hotel Athena was a great place to stay in Siena . The roof top terrace overlooking the Tuscan hill country was picture perfect . Free parking and walkable to everything . Our room was recently renovated and was a great nights sleep!
Comment from Hotel Management
Jun 30, 2015 by Ronny, Hotel Management
Dear Guests, thank you for your exhaustive review, it’s so good and it makes us feel so proud to see that we did a great job with you and that we contributed to the success of your Tuscan vacation. We everybody hope to see you soon again in Siena, we’ll be here waiting for you with all our passion. Kindest Regards Ronny
5 out of 5
Recommended
for Everyone
by A verified traveler

Athena Experience

Posted Jun 21, 2015
Pros: Room nicely appointed, clean and comfy. Good location - - not too close to center of town but easy to access. Great breakfast!
Cons: If you move the guests car leave a phone message for them advising where it was moved and why.
Location: Great location. Near enough to the center of town and access to the shops, good restaurants near by and walkable to the historic sites.
We enjoyed this hotel and would recommend it. The staff was terrific. Always helpful and nice.
Comment from Hotel Management
Jun 23, 2015 by Ronny, Hotel Management
Dear Guests, thank you for your nice review and we hope to see you very soon again here with us. The season is long lasting and there's still time to come over. Regards Ronny
4 out of 5
Recommended
for Everyone
by A verified traveler from durham nc

Hotel Athena

Posted Jun 13, 2015
Location: Plenty of shopping including factory stores where they are fabricating the items for sale. Plenty of food choices close by. The climb up the town towe
Good location, parking available which was a help. The room was easy to work with, had good climate control, which was unusual. It is convenient to downtown. Check-in and out was trouble free. The room was quiet and the only thing that was a concern was the slippery bottom to the shower. I would use this hotel again if in the area.
Comment from Hotel Management
Jun 16, 2015 by Ronny, Hotel Management
Dear John, You left us literally speechless, let me thank you first to use part of your time sharing your opinion about us online and thank you twice for all your compliments that refund us all the effort done to guarantee a prefect stay to everyone. Don't wait too much to come back soon Regards Ronny
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, California

This was possibly one of the nicest rooms ever

Posted Jun 11, 2015
Pros: The room was beautifully appointed with a great closet and safe. They even put chocolate Easter eggs in a tiny elegant bag for Easter on the pillow.
Location: Just up the street is the outstanding Cathedral and Campos (where they have the horse race twice a year).
We had a very efficient welcome which we like. The room was outstanding. We walked up the street a couple blocks and were in Siena! When we checked in we gave the front desk our car keys if they had to move it. Cars are not allowed in the city of Siena for tourists. We used this hotel as a base to drive out for days trips to nearby Hill Towns. When approaching this hotel you actually go through a city port. We had excellent service when we couldn't find our car the front desk actually walked out and helped us.
Comment from Hotel Management
Jun 13, 2015 by Ronny, Hotel Management
Dear Debbie, thank you for your wonderful review. We’re happy that you appreciated our staff, the hotel and their comfort and all our service. See you next year Ronny
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Welcoming hotel in walking distance of town

Posted Jun 9, 2015
We spent two nights at this hotel. Whilst it may lack some of the trimmings you would expect from a 4 star hotel the staff were welcoming and friendly, the rooms were comfortable and it is worth paying to upgrade to a room with a view as the views are stunning. The hotel is within walking distance of town and the main attractions in Siena. Would certainly recommend staying there
Comment from Hotel Management
Jun 11, 2015 by Ronny, Hotel Management
Dear Joe, Thank you very much for your nice words, we really appreciate them. Our fabulous staff is customer oriented and we really try our best to make you feel like home. It looks like we achieved our target with you! Do not wait too long to come back and visit us again…our beautiful town is waiting for you. Best regards Ronny
5 out of 5
Recommended
for Couples
by A verified traveler from sydney

Lovely friendly Hotel

Posted Jun 7, 2015
Pros: The friendly helpful staff
Had a fabulous stay in this hotel. The staff were extremely responsive to all our requests. Would highly recommend this hotel. We enjoyed a lovely evening meal on the terrace overlooking the surrounding countryside. The view is breathtaking.
Comment from Hotel Management
Jun 9, 2015 by Ronny, Hotel Management
Let us send you our big thank you for your review and for the time you spent talking about your experience with us. All the comments are very important for us because they give us the opportunity to improve our services. We appreciate that you have been delighted by our super efficient service. Regards Ronny
2 out of 5
by A verified traveler

Mixed Review

Posted Jun 7, 2015
Pros: Location, the staff was nice.
Location: We could walk to any place in Siena and take advantage of all the activities in town. There is public transportation near the hotel.
We reserved an economy room and that meant a room at the lowest level, below street level. We could hear the tenants from the floor above and the rooms at each of the sides and noise from the street. When we asked for a quieter room, they offered a room at the same level, the size of a closet. The staff was nice, breakfast is recommended. We also had a nice dinner at the hotel.
Comment from Hotel Management
Jun 9, 2015 by Ronny, Hotel Management
Dear guests, we regret that your satay was not as your expectations. Let me point out that all the rooms are well descrbed with fotos. I have to underline tht the room we gave to you was the same you can see in that foto. Regards Ronny